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Hotel Fire & Ice

4.0 star property
Neuss ski-in/ski-out hotel with 2 bars/lounges and spa

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Photo gallery for Hotel Fire & Ice

Sauna, steam room, massages
2 bars/lounges, lobby lounge
Exterior
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Escape to Hotel Fire & Ice, a rural retreat where the great outdoors meets upscale comfort. Hit the slopes with ski-in/ski-out access or unwind at Salzburger Hochalm restaurant with local cuisine and kids' meals. Stay connected with in-room WiFi, enjoy activities like snowboarding and sledding, or treat yourself to a spa massage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is S$192
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 1 Single Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Baum Chalet, 1 Queen Bed, Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

Baum Chalet, 1 Queen Bed, Garden View

Highlights

Soundproofed
Individually furnished
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed

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23 Feb - 24 Feb
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About the area

Map
An der Skihalle 1, Neuss, NW, 41472

What's nearby

  • Jever Fun Skihalle - 1 min walk
  • Museum Insel Hombroich - 9 min drive
  • Marina Düsseldorf - 13 min drive
  • Konigsallee - 14 min drive
  • Messe Düsseldorf - 20 min drive

Getting around

  • Düsseldorf Intl. Airport (DUS) - 31 min drive
  • Cologne - Bonn Airport (CGN) - 55 min drive
  • Kapellen-Wevelinghoven Station - 7 min drive
  • Büttgen Station - 8 min drive
  • Neuss Holzheim Station - 23 min walk

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Salzburger Hochalm - ‬3 min walk
  • ‪Peking Garden - ‬8 min drive
  • ‪Pizzeria Casanova - ‬9 min drive
  • ‪Frankenheim Biergarten - ‬4 min drive

About this property

Hotel Fire & Ice

Putting you within a 15-minute drive of Rhine Promenade, Hotel Fire & Ice has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding and sledging. Guests can indulge in massages at the spa, and local cuisine is served at Salzburger Hochalm, which is open for lunch and dinner. Other highlights include 2 bars/lounges, a fitness centre and a sauna. Ski passes, storage, rentals and lessons are also available.

Languages

Dutch, English, French, German, Polish, Spanish

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 5 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Children's menu
  • Children's games
  • Art supplies

What to do

  • Mini golf
  • Sledging
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 13 meeting rooms
  • Conference centre (269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Travel cot

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Salzburger Hochalm – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Jausenstadl – On-site buffet restaurant. Open daily.
Salzburger Alm Biergarten – On-site restaurant. Open selected days.
Pistenlounge – This lobby lounge serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Viva Bar – On-site bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 12.25 for children

Children & extra beds

  • Rollaway beds are available for EUR 30.00 per night

Parking

  • Uncovered self-parking costs EUR 5 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Fire Ice Neuss
Hotel Fire & Ice
Hotel Fire & Ice Neuss
Hotel Fire Ice Neuss
Hotel Fire Ice
Hotel Fire & Ice Hotel
Hotel Fire & Ice Neuss
Hotel Fire & Ice Hotel Neuss

Frequently asked questions

Does Hotel Fire & Ice offer free cancellation for a full refund?

Yes, Hotel Fire & Ice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Fire & Ice?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Fire & Ice?

Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Hotel Fire & Ice?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Fire & Ice and nearby?

Have fun with on-site winter activities such as downhill skiing, snowboarding and sledging. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a sauna. Hotel Fire & Ice also has a steam room.

Are there restaurants at or near Hotel Fire & Ice?

Yes, Salzburger Hochalm offers local cuisine.

What's the area around Hotel Fire & Ice like?

Hotel Fire & Ice is located a short 1-minute walk from Jever Fun Skihalle.

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Hotel Fire & Ice Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

As always , great hotel great friendly staff and peaceful
Peter, 1-night trip

10/10 Exceptional

Always amazing stay. Staff friendly and you can sit and watch the skiers . Great place.
Peter, 1-night trip

10/10 Exceptional

Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Zachary, 1-night trip

10/10 Exceptional

Perfect
Markus, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Ansonsten gern wieder!
Kosten für das Fr.-St zu hoch!
Ruediger, 2-night trip

10/10 Exceptional

Sehr schönes Hotel
Karin, 1-night trip

10/10 Exceptional

Hat alles gepasst.
Karin, 1-night trip

8/10 Very good

Sehr gut
War sehr angetan. Und lecker essen
Arixya, 1-night trip

10/10 Exceptional

Jan, 2-night trip

10/10 Exceptional

abdullah, 2-night trip

8/10 Very good

Joe, 2-night trip

8/10 Very good

Baumchalet war wirklich schön. Sehr ruhig und schön eingerichtet und sehr sauber. Das Personal war überall sehr freundlich und hilfsbereit. Einzig das Buffet im Biergarten vom AlpinePark ist vom Angebot und Auswahl zu dem aufgerufenen Preis von 33,90€ p. Person schon fast unverschämt. Aber das Frühstück im Hotel ist sehr gut mit guter Auswahl. Alles in allem zu empfehlen.
Oliver, 1-night trip

10/10 Exceptional

Mahendra, 1-night trip

10/10 Exceptional

Tolles Erlebnis!
Ein "spannendes" Erlebnis, die Schihalle nahe Düsseldorf! Es kommt teilweise richtiges Schi-Feeling auf - vor allem, wenn man als Zuseher in einer der "Hütten" weilt. Seminarbereich passt wunderbar - fein ist der Blick aus dem Pausenbereich auf die Piste. Die Zimmer sind sehr gemütlich eingerichtet und schön geräumig.
Thomas, 1-night trip

8/10 Very good

Damien, 3-night trip

10/10 Exceptional

Stefanie, 1-night trip

10/10 Exceptional

Hartwig, 1-night trip

10/10 Exceptional

oberes “gut”
Michael P., 1-night trip

8/10 Very good

Lars, 1-night trip

10/10 Exceptional

Schön nach der Party ins Hotel ohne raus zu müssen
Frank, 1-night trip

10/10 Exceptional

Jan, 2-night trip

10/10 Exceptional

Richard, 2-night trip

8/10 Very good

Dewinder, 2-night trip