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Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

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Terrace/patio
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3.0 star property
3-star ski hotel with ski storage, near Matterhorn Museum

9.0/10 Superb

652 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Meeting Facilities
  • Ski facilities
Map
Bodmenstrasse 21, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zermatt City Centre

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt Station - 4 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Free area shuttle
Map

About this property

Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection features downhill skiing and ice skating. Guests can indulge in massages and enjoy international cuisine at Butterfly Restaurant, which is open for breakfast and dinner. A golf course, a bar/lounge, and a sauna are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (CHF 15 per night)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Helicopter/airplane tours
  • Ice skating
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • 9 holes of golf
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 65.00 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Parking is available nearby and costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

BEST WESTERN Butterfly
BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Write a review

10/10 Exceptional

Nice hotel, you can't drive there.
Getting there involves taking a shuttle train since cars aren't allowed in the town. Town is unique and worth visiting. Hotel is close to train station. Pleasant stay.
Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

imraan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelli, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thipphaya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Our stay was wonderful. The included breakfast was delicious. The train station is only about five minutes away. Lots of shopping and restaurants nearby. Zermatt is not a large city. The staff was excellent. Very friendly and helpful.
Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location, friendly staff, cleanliness,
Mary, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Expedia guest review

8/10 Very good

Sheron, 1-night trip
Verified Hotels.com guest review