The St. Regis Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near KK Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Shenzhen

Indoor pool
Lobby
Exterior
3 restaurants, breakfast, lunch served; local and international cuisine
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
The price is S$286
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 King Bed

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 52 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Urban)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
  • 108 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Shenzhen, Skyline View)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
  • 88 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
  • 103 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Urban)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds, City View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View (Caroline Astor)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
  • 70 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong, 518001

What's nearby

  • KK Mall - 1 min walk
  • Shenzhen Grand Theater - 5 min walk
  • Shenzhen Museum - 15 min walk
  • Huaqiangbei - 2 min drive
  • Luohu Port - 3 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 38 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Shenzhen Station - 3 min drive
  • Sungang Railway Station - 4 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hongling Station - 11 min walk
  • Grand Theater Station - 13 min walk
  • Hongling South Station - 16 min walk

Restaurants

  • ‪顺德佬天心酒楼 - ‬5 min walk
  • ‪木屋烧烤 - ‬5 min walk
  • ‪深圳文艺会堂 - ‬7 min walk
  • ‪荔园小馆 - ‬5 min walk
  • ‪争鲜回转寿司 - ‬2 min walk

About this property

The St. Regis Shenzhen

When you stay at The St. Regis Shenzhen, you'll be a short five-minute drive from Huaqiangbei and Dongmen Pedestrian Street. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with hot stone massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour health club. Fellow travellers love the helpful staff. Public transportation is only a short walk: Hongling Station is 11 minutes and Grand Theater Station is 13 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 290 rooms
    • Arranged over 100 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Toys
  • Children's books

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • IPad
  • 46-inch LCD TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private indoor hot tub

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Decanter – This bar specialises in local and international cuisine.
Malt – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
St. Regis Bar/The Drawing – This lobby lounge specialises in Fusion cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Elba Italian Restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Social All Day Dining – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 268 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Shenzhen St. Regis
St. Regis Shenzhen
St. Regis Shenzhen Hotel
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen offer free cancellation for a full refund?
Yes, The St. Regis Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The St. Regis Shenzhen?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at The St. Regis Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at The St. Regis Shenzhen?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The St. Regis Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at The St. Regis Shenzhen and nearby?
On-site recreation at The St. Regis Shenzhen includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The St. Regis Shenzhen also has 2 bars, an indoor pool and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near The St. Regis Shenzhen?
Yes, there are 3 on-site restaurants, featuring local and international cuisine.
Does The St. Regis Shenzhen have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a deep soaking bath.
What's the area around The St. Regis Shenzhen like?
The St. Regis Shenzhen is located on the Strip in Luohu, a short 5-minute walk from Shenzhen Grand Theater and 15 minutes' walk from Shenzhen Museum.

The St. Regis Shenzhen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Omar, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful night
Our stay was fabulous. The room was overwhelmingly good.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay in ahenzhen
Nice view great service excellent breakfast
Anita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very impressive hotel. Great breakfast
Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel and service.
Stephanie, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

All of the staff were very friendly and accommodating. It was such a pleasant stay.
Michael, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Couple getaway to Shenzhen
Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
Ralph, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very inconvenient to get in and out of the hotel !
LAU BOCK, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
Peter, 3-night business trip
Verified Orbitz guest review

10/10 Exceptional

An incredible 5-Star hotel! Just amazing!!!
Peter, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

staff very attentive and helpful. everything is great.
Evelyn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fong Siong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A really one of a kind place to stay.
Alex, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

excellent view
Zhihua, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Weekend at st regis
The view is amazing and location next to kkmall is very convenient.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kar Yue Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simply the finest hotel in Shenzhen City! First class service in all departments! Tina Zhang butler services, outstanding! Unfortunately I lost the card of the wonderful young lady from the Ukraine who helped me get checked into my room, outstanding customer service! I hope the management will recognize her awesome abilities! I will always stay at this property while in Shenzhen city!
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The view was incredible and the installations as well.
4-night business trip
Verified Expedia guest review

8/10 Very good

a moderate good hotel.
Pros and cons: Pros: In general , most of the staff are friendly, especially Concierge staff are very friendly, provide a lot of local information. Room is reasonable big, and a big shopping mall is connected to the hotel. Cons: When I and my wife went to the bar at 100th floor around 8:30pm on 21/Sep/2019, we requested to see the environment of the bar before we decide whether it suitable to us. The waitress told us a quick looking is not allowed as we might cause inconvenience to other guests. What is the hell? we were not asking to view any private dinning room, we just need to stand at the bar entrance so we will have an idea the environment of the bar, but our request was just declined by the waitress. This is the first time that I was treated like that in a luxury hotel; The decoration of the hotel room is a little old, but not very prominent.
Lin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Terrible experience. Bath tub dirty. I purchased an upgraded room but I personally downgraded due to conditions and poor layout of the upgraded room.
Gary Ming Fai, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in shenzhen
Wonderful service, will definitely try again!:)😬😬
Vanessa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good and clean . Service is excellent all the people are fiery nice . Only problem is the top floor of the Japanese restaurant is very hot
1-night trip
Verified Expedia guest review