Guests
All properties in New Cairo, Cairo Governorate, Egypt

Royal Maxim Palace Kempinski Cairo

Luxury hotel in New Cairo with 8 restaurants and spa

  • Free WiFi
From
S$184

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  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 149.
1 / 149Outdoor Pool
Eastern Ring Road, New Cairo, 11477, Egypt
8.2.Very good.
  • Well, it's my habit to spend NYE on a luxury hotel and it was the last luxurious hotel in…

    Dec 30, 2021

  • Hands down, this was the best hotel experience we’ve ever had. I’ve travelled to 12…

    Oct 17, 2021

See all 59 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Shopping

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 245 guestrooms
    • Daily housekeeping
    • 8 restaurants and bar/lounge
    • Full-service spa
    • 1 indoor pool and 1 outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available

    What’s around

    • Cairo Festival City Mall - 5.8 mi / 9.3 km
    • City Stars - 7.1 mi / 11.4 km
    • Egyptian Museum - 14.2 mi / 22.9 km
    • Giza Pyramid Complex - 23.8 mi / 38.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Club Room, 2 Twin Beds (Royal)
    • Deluxe Room, 1 King Bed (Pool)
    • Deluxe Room, 1 Queen Bed (Pool)
    • Deluxe Room, 2 Twin Beds (Pool)
    • Club Room, 1 King Bed (Royal)
    • Deluxe Room, 1 King Bed (Grand)
    • Deluxe Room, 2 Twin Beds (Grand )
    • Suite (Palace Suite)
    • Suite (Maxim Suite)
    • Room, 1 Queen Bed (Cabana Pool, Egyptian & Resident Only)
    • Deluxe Room, 1 King Bed, City View
    • Royal Suite
    • Deluxe Room, 2 Twin Beds, City View

    What’s around

    Landmarks

    • Cairo Festival City Mall - 5.8 mi / 9.3 km
    • City Stars - 7.1 mi / 11.4 km
    • Egyptian Museum - 14.2 mi / 22.9 km
    • Giza Pyramid Complex - 23.8 mi / 38.3 km

    Getting around

    • Cairo Intl. Airport (CAI) - 12 min drive
    • Cairo Rames Station - 19 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Eastern Ring Road, New Cairo, 11477, Egypt

    At a glance

    Hotel size

    • This hotel has 245 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite valet parking (USD 6 per night)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 8 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of indoor pools - 1
    • Number of outdoor pools - 1
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Children's pool
    • Fitness facilities
    • Steam room
    • Sauna

    Working away

    • Conference space
    • Conference space size (feet) - 43056
    • Conference space size (meters) - 4000
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 2015
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk

    Languages Spoken

    • Arabic
    • English
    • French
    • German
    • Russian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Pay movies
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Resense Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    The State - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch.

    Lucca - Overlooking the pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

    Bab Al Qasr - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

    Yana - This fine-dining restaurant specializes in Thai cuisine and serves dinner only.

    Romanov - This steakhouse specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Breakfast costs between USD 18 and USD 35 for adults, and USD 9 and USD 17.5 for children (approximately)
    • Airport shuttle service is offered for an extra charge of USD 25 per person (one way)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Childcare is available for an extra charge
    • Rollaway beds are available for USD 43.51 per day
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs USD 6 per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Outside food is not permitted on the premises.
    Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

    Also known as

    • Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
    • Hotel Royal Maxim Palace Kempinski Cairo
    • Royal Maxim Palace Kempinski Cairo New Cairo
    • Royal Maxim Kempinski Cairo
    • Royal Maxim Kempinski Cairo
    • Royal Maxim Palace Kempinski Cairo Hotel
    • Royal Maxim Palace Kempinski Cairo New Cairo
    • Royal Maxim Palace Kempinski Cairo Hotel New Cairo
    • Royal Maxim Palace Kempinski Cairo Hotel
    • Royal Maxim Palace Kempinski Cairo New Cairo City
    • Royal Maxim Palace Kempinski Cairo Hotel
    • Royal Maxim Palace Kempinski Hotel
    • Royal Maxim Palace Kempinski
    • Hotel Royal Maxim Palace Kempinski Cairo New Cairo
    • New Cairo Royal Maxim Palace Kempinski Cairo Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Royal Maxim Palace Kempinski Cairo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 6 per night.
    • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, there are 8 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Citron Restaurant (2.5 mi), Chinoix Restaurant (2.8 mi), and Buffalo Burger (5.7 mi).
    • Yes, an airport shuttle is available. The charge is USD 25 per person one way.
    • Royal Maxim Palace Kempinski Cairo has a spa and an outdoor pool, as well as a 24-hour health club.
    8.2.Very good.
    • 10.0.Exceptional

      The hospitality

      4 night trip, Jul 9, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It was my first visit to the hotel and they really surprised me with everything, we were celebrating our Anniversary so first of all we I should mention the smooth check in with the professional Mr Essam Gamal , he made everything possible to make our stay fabulous , he welcomed us and we were upgraded to a maxim suite with complimentary early check in , also Mr mohamed Mostafa was so kind and helped us with late check out although the hotel had many events , then Mr Hussein from the guest relation accompanied us from reception to our suite , he’s just amazing and his smile can really change your mood , then come the surprise with the suite that was decorated especially for our anniversary and the extremely big jacuzzi that was filled and decorated with flowers for our anniversary, not only that but after an hour the hotel send a great chocolate cake in shape of heart to our room . Actually I travel a lot and visited hundreds of hotels inside and outside Egypt , never seen hospitality and professionalism like Royal maxim kempenski , it deserve more than 5 stars , I wish I remember all the staff names to mention them because all of them are so respectful and make you feel like you are the only guest in the hotel and they are all here just for you . The staff at the executive lounge were so helpful and the variety at lunch was very good . The buffet breakfast at Royal maxim palace is another story , it would satisfy all tastes

      1 night romance trip, Mar 17, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      Excellent hotel .it was perfect in cleans and view

      Mai, 1 night romance trip, Sep 9, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Everyone here makes you feel so welcomed and treats you like royalty, whatever you need they’re able to answer your queries. Our cleaner Walheed was such an amazing and kind soul. Thank you to all the staff that made it such an amazing experience for us.

      shukrijezeqiri, 8 night romance trip, Jan 19, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The massage and spa treatment was well worth the money. The staff was very attentive, made my stay easy, and even remembered my name and requests!

      Sarah, 1 night trip, Jan 10, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Very nice experience. Airport transfer both ways was done very professionally. Nice rooms, good service all around.

      Max, 5 night business trip, Jan 7, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Not bad but won't happened again

      It was a nice stayed in the hotel but the only thing it destroy it was the cleanest of the room I ask them to clean the room they didn't clean anything so then that I was planning to move out from the hotel and write my review but the night manager which is name farid Omar which had done an an excellent job satisfy me in the hotel I love what he done to me but Atlee next time I I want go to this hotel

      Abdulrahman, 2 night family trip, Jan 4, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      I would never rated as a 5-star hotel, the condition of the room was terrible and it smells bad! Nothing special about this hotel.

      Me, 3 night romance trip, Jan 1, 2020

      Verified Expedia guest review

    • 8.0.Very good

      What I like is the Cleanliness but the hotel is in a Bad location

      Sabry, 1 night family trip, Nov 8, 2019

      Verified Expedia guest review

    • 2.0.Poor

      I booked with hotel.com but when I arrived its say no booking

      Tarek, 1 night trip with friends, Oct 23, 2019

      Verified Hotels.com guest review

    See all 59 reviews