This is not a four star property : Internet not working except the lobby area, room service out of most items on menu, air conditioning noisy, bedding quite uncomfortable, Shower pressure very slow, 2 pool chairs for 100 guests lol !! When i asked to speak to a manger, then i am told there is none. That explains everything. This a luxury hostel with south african service, slow, unefficient, not ready, and poorly trained. This property is combination of several buildings and is a real maze at night. No elevator. Good for a one night stay.