Guests
All properties in Pontianak, West Kalimantan, Indonesia

Hotel Santika Pontianak

Central Pontianak hotel with 1 outdoor pools, connected to a shopping center

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Suite, 1 King Bed - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 55.
1 / 55Outdoor Pool
Jalan Diponegoro No. 46, Pontianak, 78123, West Kalimantan, Indonesia
7.8.Good.
  • Good hotel let down by not being as clean as it could be. Staff were very pleasant and…

    Oct 1, 2019

  • Very helpful staff and nice hotel.Very near to the town.

    Dec 9, 2018

See all 14 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 129 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • Health club

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Garden
  • Daily housekeeping

What’s around

  • Heart of Pontianak
  • Alun Alun Kapuas - 13 min walk
  • Gajah Mada Shopping Complex - 16 min walk
  • Ayani Mega Mall - 42 min walk
  • Equator Monument - 6.6 mi / 10.5 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Suite, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • Heart of Pontianak
  • Alun Alun Kapuas - 13 min walk
  • Gajah Mada Shopping Complex - 16 min walk
  • Ayani Mega Mall - 42 min walk
  • Equator Monument - 6.6 mi / 10.5 km

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive
  • Airport pick-up service
map
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Jalan Diponegoro No. 46, Pontianak, 78123, West Kalimantan, Indonesia

At a glance

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Health club
  • Spa services on site

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 70000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hotel Pontianak
  • Hotel Santika Pontianak
  • Pontianak Hotel
  • Santika Pontianak
  • Hotel Santika Pontianak Hotel
  • Hotel Santika Pontianak Pontianak
  • Hotel Santika Pontianak Hotel Pontianak

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Santika Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant, Bamboo Cafe. Nearby restaurants include American Fried Chicken (3-min walk), Aming kopitiam (6-min walk), and Afu Nasi Ayam (7-min walk).
  • Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.
  • Hotel Santika Pontianak has an outdoor pool and a health club, as well as spa services and a garden.
7.8.Good.
  • 10.0.Exceptional

    清潔で良かった。朝食を含めたコスパもGood。

    2 night family trip, Nov 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Das Spa ist absolut zu renovieren.

    josef stefan, 4 night trip, Mar 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The connection of Wi-Fi is bad

    The connection of Wi-Fi is bad. The staff's response was good

    6 night business trip, Dec 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    sahap, 2 night trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Fatimah, 2 night family trip, Aug 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    4 night trip, May 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    1 night business trip, May 2, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Purnama, 1 night business trip, May 2, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    3 night trip, Apr 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Darmawan, 1 night business trip, Feb 28, 2019

    Verified Hotels.com guest review

See all 14 reviews