My daughter forgot and left her $150 earbud headphones in the room. We called and the woman working at the desk, at that time of morning, was unwilling or too lazy to go look in the room, which was 30 feet down the hall from the office. She said she would look and call back. She did neither. My daughter called the hotel again. That time the woman working was wonderful and helpful. She went to the room, talked to housekeeping, found the earbuds. She tagged them and put them in a drawer for us to pickup on our return trip. When we returned the earbuds had been stolen from the drawer by one of the staff!!! So, we decided to not stay at the Microtel that night, and went to a differsnt hotel, because of the theft. I would like someone from Microtel to contact me!