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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Exterior
Indoor pool
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily on-the-go breakfast

Overview of Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

2.5 star property
Family-friendly hotel with indoor pool, near Polaris Fashion Place
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
Map
8670 Orion Pl, Columbus, OH, 43240
Main amenities
  • Daily housekeeping
  • Indoor pool and lazy river
  • Fitness centre
  • Children's pool
  • Spa tub
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Computer station
  • Reception fireplace
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Polaris
  • Polaris Fashion Place - 20 min walk
  • Columbus Zoo and Aquarium - 18 min drive
  • Zoombezi Bay Waterpark - 18 min drive
  • Easton Town Center - 12 min drive
  • Mapfre Stadium - 12 min drive
  • Ohio State Fairgrounds - 13 min drive
  • Ohio Expo Center and State Fair - 13 min drive
  • Ohio Stadium - 15 min drive
  • Ohio State University - 15 min drive
  • Schottenstein Center - 15 min drive

Getting around

  • Port Columbus International Airport (CMH) - 21 min drive

Restaurants

  • The Cheesecake Factory - 3 min drive
  • Raising Cane's Chicken Fingers - 9 min walk
  • BJ's Restaurant & Brewhouse - 18 min walk
  • Swensons Drive-In - 12 min walk
  • Condado Tacos - 18 min walk
Map

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

When you stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel, you'll be within a 15-minute drive of Ohio State University and Easton Town Center. Guests can splash around at the indoor pool or lazy river, and the hot tub makes for a relaxing end to the day. A fitness centre and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the breakfast and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast on weekday mornings 6:30 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lazy river

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (552 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Lazy river
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Frequently asked questions

Does Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?
You can check in from 4:00 PM - 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel and nearby?
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel has a lazy river and a hot tub, as well as a fitness centre.
What's the area around Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel like?
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel is a short 19-minute walk from Magic Mountain Fun Center and 13 minutes' walk from Topgolf. Travellers give top marks for the hotel's prime location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Good experience.
Deborah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stressful stay!
We traveled 3 hours and we are also a platinum member for time share. We booked our rooms and paid for them out of pocket. Our daughter was graduating from college that Sunday! We arrived in Columbus about 330 pm Saturday went to see if we could check in due to hotel informing us check in at 4pm. The front desk young lady told us our room was being cleaned and not ready yet! So at 4:10 pm we check in get our room key for rm 613. First key card didn’t work! Second card worked but room was occupied! So I guess first question is how could the room not be ready and cleaning taken place when room was occupied??? We then get a different room. Walk in room is musty smell spider web hanging over bed and in two corners of room! Room outdated! Just a very uncomfortable situation all around!
Cobwebs!
Kenneth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My experience was pretty good. The staff was friendly and welcoming. The room was clean and the bed was comfortable. The hotel amenities were great, but the pool area was a standout feature for the kiddos. However, I did find the pool rules to be a little overzealous. While I understand the importance of maintaining a safe and clean pool environment, I was disappointed to learn drinking water was not allowed in the pool area. This was especially inconvenient given the humid conditions in the pool area and I was watching my children swim. The hotel has monitors at the door to make sure nothing is going in... I would advise future guests to leave their water bottles in their rooms and take breaks as needed to stay hydrated. (I know huge inconvenience to get the littles out for a drink of water). I recommend this hotel as a fun place for the kiddies!
Amanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Valerie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

patricd, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Owen, 1-night trip
Verified Expedia guest review