Me and my wife has an amazing stay at Sierra resort, the resort is very clean, food is very nice with different varieties suitable for everyone, pools and activities is amazing, check-in was normal, however main restaurant team is exceptional, I wish I remember all the names but Rasha has a very warm welcome and always greet us with a smile and very friendly attitude, main pool bar team is working hard to service everyone on time even when it’s busy. Resort offers good discount for near bay restaurants which is very nice gesture from the resort, only point not happy with is from reservation team which I have informed before arrival that we are celebrating our anniversary however, there was nothing offered, even I ask to arrange something and I will pay for it, but no one reply back to me, which was a bit disappointing, however the warm welcome from other team members and the professionalism of the all team make my vacation is the best one, can’t wait to come back and meet everyone