Pórtico Concept Hotel

You'll be asked to pay the following charges at check-in or check-out:

• For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

• Airport shuttle service is offered for an extra charge of COP 20000 per vehicle (one way)
• Late check-out can be arranged for an extra charge of COP 150000 (subject to availability)

• If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

• Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will pre-authorize your credit card to guarantee the reservation. Total payment, including taxes, will be made on site instead of at the time of booking.