Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Pereira, Risaralda, Colombia
1 room, 2 adults

Hotel Castilla Real

3.5-star3.5 stars
Calle 15 Nº 12b -15, Pereira, Risaralda, 660003, Colombia

Baroque hotel in Pereira with restaurant and bar/lounge
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • The hotel is extremely clean, the included breakfast was great, the staff and location…Dec 21, 2020
  • Excellent service Dec 15, 2020

Hotel Castilla Real

More Info: 6823 2342

from S$77
  • Standard Twin Room
  • Standard Double Room
  • Basic Triple Room, 1 Bedroom
  • Classic Quadruple Room, 1 Bedroom

What’s around Hotel Castilla Real

Landmarks

  • Boliz - 7 min walk
  • Olaya Herrera Park - 7 min walk
  • Victoria Shopping Mall - 8 min walk
  • Lucy Tejada Cultural Center - 9 min walk
  • Pereira Gold Museum - 11 min walk
  • Cathedral of Our Lady of Poverty - 13 min walk
  • Plaza de Bolivar - 13 min walk
  • Museum of Art - 13 min walk

Getting around

  • Pereira (PEI-Matecana Intl.) - 21 min drive
  • Armenia (AXM-El Eden) - 115 min drive
  • Manizales (MZL-La Nubia) - 116 min drive
  • Cartago (CRC-Santa Ana) - 60 min drive
  • Transportation Terminal Station - 13 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite parking limited

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 904
  • Conference space size (meters) - 84
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Terrace
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Hotel Castilla Real’s small print

Also known as

  • Castilla Real
  • Hotel Castilla Real Hotel Pereira
  • Castilla Real Pereira
  • Hotel Castilla Real
  • Hotel Castilla Real Pereira
  • Hotel Castilla Real Hotel
  • Hotel Castilla Real Pereira

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Rollaway beds are available for COP 45000.0 per night

Airport shuttle service is offered for an extra charge of COP 55000 per vehicle (roundtrip, Maximum occupancy 4)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Castilla Real

  • Does Hotel Castilla Real offer free cancellation for a full refund?
    Yes, Hotel Castilla Real does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Castilla Real?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Castilla Real?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Castilla Real?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Castilla Real?
    You can check in from 1 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Castilla Real?
    Yes, there's an onsite restaurant. Nearby restaurants include Sumo (4-min walk), La Ruana (4-min walk), and Kilaba (6-min walk).
  • Is airport shuttle service offered by Hotel Castilla Real?
    Yes, an airport shuttle is available. The charge is COP 55000 per vehicle roundtrip.

Recent reviews

Exceptional 9.4 From 29 reviews

Exceptional 10.0
It is professionally run by caring staff. It is very clean and has a nice ambiance.
Nancy, us1 night trip
Exceptional 10.0
All the staff were especially helpful and friendly. My Spanish is not great so I was happy to learn that the desk attendent could help us out by speaking English when necessary. There was no communication problem at all. The bar/restaurant was conven ient and we had a very high quality breakfast included in our room rate.
Jerome, us1 night family trip
Exceptional 10.0
Excelente locación! Buenas camas y sabanas. El servicio muy bueno. Súper recomendado!!
Virgu, us1 night family trip
Very good 8.0
Hidden gem of a hotel
What makes this hotel great is its staff. We were greeted with a smile by everyone we met, and they went out of their way to help us with whatever we needed, whether it was ordering a taxi, offering us coffee, or even loaning us towels for a day trip elsewhere. Breakfast was fantastic, with enough variety to keep us looking forward to it every day of our 6-night stay. I really liked the option of sitting on the patio in the morning while we enjoyed our coffee. The rooms were small, but clean and comfortable, and surprisingly quiet for the location. The wi-fi never let us down, which was important because we used it to organize our days with family in the area. I was worried that my inability to speak Spanish would be a problem, but Danny (who appears to work there 24/7) is completely bilingual and we had no trouble communicating with the rest of the staff either. This was not a shiny new highrise hotel, but it is a great little taste of Colombian hospitality. I'd certainly go back.
ca6 night family trip
Exceptional 10.0
From the minute we arrived in our taxi from the Pereira airport and were greeted at the door by Danny, we knew we were going to enjoy our stay at Hotel Castilla Real! Its in a great location, the rooms are a good size and well-appointed, the beds were comfortable. But best of all, the staff was very attentive to our entire group (especially Danny) and made us feel entirely at home. Its a great value and just an all-round great place to stay!
Val, us1 night trip
Very good 8.0
It has a wonderful location, comfortable accommodations, and friendly, efficient staff, especially Danny!
Fred, us1 night romance trip
Exceptional 10.0
What a great little hotel in the heart of the city! Excellent location and some of the best service we've ever had anywhere! We were here with a group of 15 people, and each person was made to feel special. Great value, great staff, wonderful beds, awesome rain shower. Stay here if you get the chance!!!!
Val, us1 night trip
Exceptional 10.0
We arrived very late and the hotel staff was waiting for us....we were able to arrange airport service prior to arrival, made it very easy for us
Lynn, us1 night trip
Very good 8.0
Aceptable
Recomendado para viajes de negocio, bien ubicada y cerca a centros comerciales y de nehocios
Osca Andres, co1 night business trip
Exceptional 10.0
Buen hotel para visitar Pereira
Muy bien, precio, dotación y ubicación....muy buen servicio
Juan, co1 night family trip

Hotel Castilla Real