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Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention centre, near Canal City Hakata

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Lobby
Room amenity
Property grounds
Combined shower/bathtub, free toiletries, hair dryer, slippers

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The price is S$76
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Hollywood Twin, Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Digital channels
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Digital channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Non Smoking

Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Digital channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Smoking

Desk, free WiFi, bed sheets

Family Suite Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Hollywood Twin Room 2 Single bed Non smoking

Lobby

Hollywood Twin Room 2 Single bed Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room Non smoking

Lobby

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non smoking

Lobby

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Smoking

Desk, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Smoking

Lobby

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Non smoking

Lobby

Family Suite Non smoking

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Hollywood Twin Room 2 Single bed Smoking

Lobby

Hollywood Twin Room 2 Single bed Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Smoking

Lobby

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Semi Double Room-Non-Smoking

Desk, free WiFi, bed sheets

Deluxe Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds and 2 Single Sofa Beds

Similar properties

Desk, blackout curtains, iron/ironing board, free WiFi

President Hotel Hakata

Parking available
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, (698)
The price is S$66
includes taxes & fees
9 Jan - 10 January 2025
President Hotel Hakata
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About the area

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 9 min walk
  • Marine Messe Fukuoka - 3 min drive
  • Port of Hakata - 4 min drive
  • Ohori Park - 4 min drive
  • Mizuho PayPay Dome Fukuoka - 7 min drive

Getting around

  • Fukuoka (FUK) - 4 min drive
  • Saga (HSG-Ariake Saga) - 56 min drive
  • Hakata Station - 5 min walk
  • Yakuin Station - 19 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 13 min walk
  • Watanabe-dori Station - 18 min walk

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

At Sutton Hotel Hakata City, you'll be a short five-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can visit Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Port of Hakata and Tenjin Underground Mall are a short five-minute drive away. Public transportation is only a short walk: Kushida Shrine Station is 12 minutes and Gion Station is 13 minutes.

Languages

Chinese (Mandarin), Japanese

At a glance

DONE

Hotel size

    • 162 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Off-site parking nearby, from 7:00 AM to 11:00 PM (JPY 1200 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Yakitori Sumiyoshi – This bistro specialises in Japanese cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Parking

  • Parking is available nearby and costs JPY 1200 per night (open 7:00 AM to 11:00 PM)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?
Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sutton Hotel Hakata City?
Sorry, pets aren't allowed.
Is parking offered on site at Sutton Hotel Hakata City?
Sorry, there's no on-site parking at Sutton Hotel Hakata City.
What are the check-in and check-out times at Sutton Hotel Hakata City?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Sutton Hotel Hakata City and nearby?
Recommended spots to visit include Canal City Hakata (8-min walk) and Port of Hakata (1.9 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.6 mi).
Are there restaurants at or near Sutton Hotel Hakata City?
Yes, Yakitori Sumiyoshi offers Japanese cuisine.
What's the area around Sutton Hotel Hakata City like?
Sutton Hotel Hakata City is in Hakata Ward, a short 4-minute drive from Fukuoka (FUK) and 8 minutes' walk from Canal City Hakata.

Sutton Hotel Hakata City Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not Great
You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Greg, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Fancy looking but that's about it...
This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Greg, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Munkh-Erdene, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Walking distance to Train Station. Clean & Conducive ... But, Breakfast for 3 days unchanged. Senior Japanese staff request is to walk to Train Station for Taxi to Airport. But, able to help by Junior (Chinese girl) to request Taxi to Airport (5am) Taxi
Ng, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Location was excellent, 6min walk from hakata station. Bus stop at the front of the hotel. Staff was super nice. They marked down my request and offered help at the time when i check in. So i do not need to repeat what i want.
4-night romance trip
Verified Expedia guest review

4/10 Fair

Mon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
The hotel is about 10 minutes from Hakata station. Airport bus is in front of the bus station. Hotel is clean, near to shopping district.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Airport bus front of the hotel. Breakfast good but menu same everyday. Nice staff. Less than 10 minutes walk to Hakata Station.
4-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

4/10 Fair

Smoking hotel
First time arriving at Fukuoka so wanted to choose a hotel neat the station, that’s why we chose this one. Room was stated nonsmoking but then crazily, smoke smell never subsided even the last minute of our stay. We need to be disgusted for at least 10 minutes every time getting in the room.
WING KAI, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Sutton Hotel
The hotel is decent overall. Room is spacious and value for money for this location. Less than 10 mins walk from Hakata Station. Check in/out was a breeze and staff is friendly.
Chong Ming, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Excellent location. Close to train station. Bus just outside the door. Room wasn't as clean as you expected in Japan and air conditioning practically nonexistent.
3-night romance trip
Verified Expedia guest review

8/10 Very good

I like this hotel because provide everything that I need but regret for one thing ie poor air conditioning.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Location is closed to Hakata Station. Plenty of shops and restaurants
Frances, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Do not recommend this hotel.
Could not sleep due to noise from the hall way. Smoking smell everywhere.
Albert, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel room was bigger than the other hotels we’ve stayed at in Japan. Location is good too and near the station.
2-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel, excellent location, direct bus transit from hotel to Fukuoka international airport. Good service. Highly recommend to stay here.
Chi, 3-night trip
Verified Orbitz guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

The hotel fridge was broken and could not be used.
Garcons, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Great staff, clean and nice room.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

My family is nice to stay.
My family is nice to stay. It's a bit of a hassle to have to return the keys when I leave.
2-night trip
Verified Orbitz guest review