Does The Alexander offer free cancellation for a full refund?
Yes, The Alexander does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Alexander?
Sorry, pets aren't allowed.
Is parking offered on site at The Alexander?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Alexander?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 10 AM.
What's the area around The Alexander like?
The Alexander is a short 11-minute walk from Singleton Park and 14 minutes' walk from Swansea University.
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The Alexander Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
6.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10
Howard
1-night trip
6/10
Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover
CJ
1-night trip
10/10
Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.
Darren
3-night trip
8/10
The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.
Helen
1-night trip
10/10
Lovely, spacious room. Clean and tidy and well decorated.
Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.
Verified traveller
1-night trip
6/10
Leah
1-night trip
4/10
Nedslitt gammelt og trangt..fraværende trykk og vann i dysj. Kun en nøkkel pr rom,manglende lyspærer og lysrør. Anbefales ikke. Det eneste som var positivt var prisen.
Olaf Martin
4-night trip
4/10
Visible damp problem. No check in staff - just a key safe. Noisy.
Verified traveller
1-night trip
8/10
Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that
Verified traveller
1-night trip
8/10
Patrick
1-night trip
8/10
Verified traveller
1-night trip
4/10
We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.
Verified traveller
3-night trip
4/10
I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells
Elizabeth
2-night trip
10/10
Caroline
1-night trip
4/10
Verified traveller
2-night trip
6/10
We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.
Alan
1-night trip
4/10
Ann
1-night trip
2/10
Verified traveller
2-night trip
6/10
Awful smell of damp Throughout, bed was obviously old worn out mattress.
mark
1-night trip
8/10
James
1-night trip
2/10
Kjellerrom uten vindu, muggent og rått, dusj og do i et kott under trappa ute i gangen.
Eldbjørg
2-night trip
6/10
Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard
Jane
1-night trip
8/10
Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries
Verified traveller
1-night trip
4/10
Anthony
1-night trip
4/10
Geen sleutel aanwezig, geen warm water aanwezig en erg rumoerig