In the heart of Osaka, Hotel Kintetsu Universal City offers a convenient retreat. With shopping on site and two restaurants to choose from, you can unwind after a day exploring Universal Studios Japan or Osaka Aquarium Kaiyukan. Take advantage of dry cleaning/laundry services and stay connected with in-room WiFi.
スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - 9 min walk
ポートダイニング リコリコ - 5 min walk
ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - 9 min walk
About this property
Hotel Kintetsu Universal City
At Hotel Kintetsu Universal City, you'll be within a 10-minute drive of Universal Studios Japan and Osaka Aquarium Kaiyukan. Also, Kyocera Dome Osaka and Umeda Sky Building are within a short drive. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 10 minutes.
At a glance
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Hotel size
456 rooms
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 20
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
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Children
One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 3000 per night)
On-site parking is limited
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 restaurants
Travelling with children
Children stay for free (see details)
What to do
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Fridge
More
Housekeeping on request
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1650 for children
Parking
Self-parking costs JPY 3000 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Kintetsu
Hotel Kintetsu Universal City
Hotel Kintetsu Universal City Osaka
Kintetsu Hotel
Kintetsu Universal City
Kintetsu Universal City Hotel
Kintetsu Universal City Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel
Hotel Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel Osaka
Frequently asked questions
Does Hotel Kintetsu Universal City offer free cancellation for a full refund?
Yes, Hotel Kintetsu Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kintetsu Universal City?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kintetsu Universal City?
Yes. Self-parking costs JPY 3000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Kintetsu Universal City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Kintetsu Universal City and nearby?
Recommended spots to visit include Universal Studios Japan (3-min walk) and Universal CityWalk Osaka (0.1 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Abeno Harukas (6.3 mi).
Are there restaurants at or near Hotel Kintetsu Universal City?
Yes, there are 2 on-site restaurants.
What's the area around Hotel Kintetsu Universal City like?
Hotel Kintetsu Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a wide variety of delicious food options. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Reviews
Verified
10/10 Exceptional
8 Jan, 2026
Close location and easy access to Universal. Plenty of nearby food options
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
21 Mar, 2024
Great service, very friendly staff, very clean and cute room, very convenient , would definitely stay again.
Xiomiberth
Xiomiberth, 2-night trip
Verified
10/10 Exceptional
25 Mar, 2024
Amazing hospitality from staff, great amenities and view of Universal Studios Japan!
Vlad
Vlad, 3-night trip
Verified
10/10 Exceptional
24 Jun, 2024
Friendly staff! Highly recommended!
Meiling
Meiling, 2-night trip
Verified
10/10 Exceptional
15 Aug, 2024
Great location. Literally right outside the gate of USJ. The beds were great. Staff was nice. Room was quiet despite being in USJ main area. HIGHLY RECOMMEND.
Adela
Adela, 2-night trip
Verified
10/10 Exceptional
18 Sept, 2024
The service was excellent, they helped us and went out of their way to help us even though we don't speak Japanese.
We will definitely be back
Mauricio
Mauricio, 2-night trip
Verified
8/10 Very good
25 Sept, 2024
The front desk was not friendly and helpful.. other staff were friendly
Breakfast buffet was good
Very convenient if you go USJ
3 Lawson (convenient store) in 1min walking distance
Rika
Rika, 1-night trip
Verified
8/10 Very good
26 Nov, 2025
Room seemed clean, staff was friendly. We didn't spend much time in the hotel, other than shower and sleep between early starts and late returns from USJ.
Zhi Hern
Zhi Hern, 2-night trip
Verified
10/10 Exceptional
30 Nov, 2024
Pretty cool place to stay at!
Sergio Andres
Sergio Andres, 2-night trip
Verified
10/10 Exceptional
28 Jul, 2025
The hotel is beautiful, one minute from City Walk and two from Universal, making it the best option for staying near the park.
Quelly
Quelly, 1-night trip
Verified
10/10 Exceptional
14 Dec, 2025
Great assistance!
Nathalie
Nathalie, 1-night trip
Verified
10/10 Exceptional
20 Apr, 2025
I HIGHLY RECOMMENDED STAYING HERE
nien fang
nien fang, 5-night trip
Verified
10/10 Exceptional
2 Aug, 2024
The best of place ever!!
Jeeyon Abigail
Jeeyon Abigail, 3-night trip
Verified
8/10 Very good
5 Jun, 2024
Sesame street themed hotel with very helpful staff.
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
21 May, 2024
Located near Universal Studios
Alberto
Alberto, 4-night trip
Verified
4/10 Fair
10 Oct, 2025
Pretty ordinary for the price
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
17 Jun, 2024
In Universal City Walk, clean, cute lobby.
Kaeleen
Kaeleen, 5-night trip
Verified
8/10 Very good
29 Apr, 2025
Loved the atmosphere and some of the staff was helpful and kind. Others seemed not to care. I really did enjoy the property though and being so close to universal was a huge plus
Jasmine
Jasmine, 2-night trip
Verified
10/10 Exceptional
26 Jun, 2025
The OOSAKA UNIVERSAL CITY- KINTETSU HOTEL manager allowed us to changed our room to an amazing room with the theme park view. It wasn’t peak season for tourists yet probably but anyways it was so kind of them to change room detail with a very reasonable amount charged. Thank you so much.
Saito
Saito, 1-night trip
Verified
6/10 Good
14 May, 2024
Good
Luis Rene
Luis Rene, 1-night trip
Verified
8/10 Very good
27 Dec, 2024
A bit odd the next day as I was checking out, they said they had not collected the city tax of 300 yen from me when I checked and wanted to collect it as I was leaving. As I had booked and prepaid online, I presumed this was already sorted. Regardless that is an error on behalf of the hotel and chasing me down at check-out seemed a bit weird. Other than that, I enjoyed my stay. It is super convenient when i am working in the area.