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City Hotel Sofia
VIP
4-star hotel with restaurant, near Bulgarian Parliament
- Great for families
- Free Internet
- Collect stamps
- Price Guarantee
FromS$116S$87
Restrictions related to your trip
Bulgaria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
8.6.Fabulous.133 verified Hotels.com guest reviews
Noisy HVAC - couldn’t sleep, hotel didn’t care to fix it
Oct 9, 2020
We only had a 1 night stay before an onward flight but would recommend this hotel ,…
Feb 7, 2020
Official standards
This property advises that it adheres to We Care Clean (Best Western), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours gap period enforced between guest stays
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable16 positive mentions
Convenient13 positive mentions
Quiet13 positive mentions
Safe12 positive mentions
- Free WiFi
- Free parking
- Airport transfer
- Bathtub
- Air Conditioning
Property highlights
Main amenities
- 61 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Free train station pick-up
- Self parking
For families
- Free cribs/infant beds
- Babysitting or childcare (surcharge)
- Private bathroom
- Separate bathtub and shower
- Television
- Free toiletries
What’s around
- In Sofia City Center
- Bulgarian Parliament - 9 min walk
- National Palace of Culture - 26 min walk
- Alexander Nevski Cathedral - 5 min walk
- Yellow Pavement - 5 min walk
- National Gallery for Foreign Art - 6 min walk
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Single Room
- Superior Double Room
- Superior Twin Room
- Superior Queen Suite with living Room
- Executive Suite
- Double room with Extra bed
Location
- In Sofia City Center
- Bulgarian Parliament - 9 min walk
- National Palace of Culture - 26 min walk
What’s around
Landmarks
- In Sofia City Center
- Bulgarian Parliament - 9 min walk
- National Palace of Culture - 26 min walk
- Alexander Nevski Cathedral - 5 min walk
- Yellow Pavement - 5 min walk
- National Gallery for Foreign Art - 6 min walk
- Vasil Levski Monument - 7 min walk
- Russian Church - 7 min walk
- Cyril and Methodius National Library of Bulgaria - 8 min walk
- President's Building - 8 min walk
- Monument to the Liberating Tsar - 9 min walk
Getting around
- Sofia Airport (SOF) - 17 min drive
- Sofia Central Station - 24 min walk
- Serdika Station - 12 min walk
- Lavov Most Station - 14 min walk
- Central Bus Station - Sofia - 20 min walk
- Free train station pick-up
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
At a glance
Hotel size
- This hotel has 61 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 2 PM-anytime
- Check-out time is noon
Restrictions related to your trip
- Bulgaria may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
- Free train station pick-up
Parking
- Onsite self parking (EUR 11 per night)
- Onsite extended parking (EUR 11 per day)
- Free offsite parking nearby; reservations required
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Room service (during limited hours)
Working away
- 24-hour business center
- Conference space
- Meeting rooms
- Conference space size (feet) - 150
- Computer station
Services
- 24-hour front desk
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 2
- Year Built - 2002
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible
- Visual fire alarm
Languages Spoken
- Bulgarian
- English
- German
- Russian
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding available
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Memory foam mattress
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Separate bathtub and shower
- Free toiletries
- Hair dryer
Be entertained
- 32-inch TV
- Pay movies
- Satellite TV channels
Stay connected
- Desk
- WiFi (surcharge)
- Free local calls
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Best Western City Hotel
- BEST WESTERN City BW Premier Collection
- City Hotel Sofia Hotel
- City Hotel Sofia Sofia
- Best Western City Plus
- City Hotel Sofia Hotel Sofia
- BEST WESTERN City Hotel BW Premier Collection
- Best Western Sofia
- BEST WESTERN City Hotel BW Premier Collection Sofia
- Best Western Plus City Hotel Sofia
- Best Western Plus City Sofia
- City Hotel Best Western
- Sofia Best Western
- BEST WESTERN City BW Premier Collection Sofia
Optional extras
Self parking costs EUR 11 per night
Extended parking costs EUR 11 per day
Continental breakfast is offered for an extra charge of EUR 9.00 for adults and EUR 9.00 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of EUR 13 per person (one-way)
Airport shuttle service for children up to age 12 costs EUR 0 (roundtrip)
WiFi is available in guestrooms for EUR 1 per 24-hour period (rates may vary)
Area shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: EUR 0.56 per person, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, City Hotel Sofia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs EUR 11 per night. Extended parking costs EUR 11 per day.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2 PM - anytime. Check-out time is noon.
- Yes, there's an onsite restaurant. Nearby restaurants include Tea House (4-min walk), Supa Star 2 (4-min walk), and Skara Bar 2 (4-min walk).
- Yes, an airport shuttle is available. The charge is EUR 13 per person one-way.
- Have fun with nearby winter activities like skiing. City Hotel Sofia also has a garden.
8.6.Fabulous.133 verified Hotels.com guest reviews
- 10.0.Exceptional
Very nice and new hotel. Very well located. Nice breakfast and wifi connection working fine.
G S, 3 night trip, Feb 6, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
amazing stay
Amazing hotel clean tidy food was a very good quality rooms spacious and very well presented will definitely stay there again
Anita, 1 night family trip, Jan 1, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
מיקום המלון מצויין כ 15 דקות הליכה מכל האטרקציות במרכז העיר. המלון נקי מסודר ארוחת בוקר מושלמת. ישנה מסעדה במלון פתוחה עד 11 בלילה כל יום, מספקת אוכל טעים וטרי.
Yaniv, 3 night family trip, Nov 14, 2019
Verified Hotels.com guest review
- 8.0.Very good
Good first impression of Bulgaria
A good location, close to things to see in the city. The staff were friendly, particularly on the front desk. The restaurant could take some tips from them, as they took quite a little while to warm up. Breakfast wasn’t bad but not amazing! Room was comfy and very clean and lift went to all floors!
Bethan, 1 night trip with friends, Sep 27, 2019
Verified Hotels.com guest review
- 4.0.Fair
The only thing that was good in the hotel was the breakfast. The hotel is located in a poor district that does not seem very safe at night. There is a lateral entrance to the hotel that is not locked or monitored at night creating an unsafe environment. The hotel is far from everything.Some of the door locks did not work (although we had complained 3 times) The room was small and the bathroom was unpractical. The check out process was a pain because they came up with all kinds of last minutes taxes (real or imaginary?) The final price did not match what had been offered by Expedia. We paid because the employee was becoming threatening.
Bob, 5 night family trip, Sep 2, 2019
Verified Expedia guest review
- 10.0.Exceptional
Excellent choice for Sofia
I highly recommend BW City Hotel in Sofia. My room was in the renovated section and it was small but tastefully decorated and very comfortable. The front desk was always helpful and responsive. The hotel is in an excellent location, in walking distance to many of the city's sights The breakfast buffet includes a variety of choices and dinner in the hotel restaurant was very good.
Cathryn, 3 night trip, Aug 16, 2019
Verified Hotels.com guest review
- 8.0.Very good
Good location, clean, reasonable price, friendly and helpful staff. Excellent breakfast!!
George, 1 night trip, Aug 12, 2019
Verified Expedia guest review
- 6.0.Good
Not 4 star
The hotel is modern but small. The rooms are nice and the beds are comfortable. The balcony’s are overrun with bugs and obviously are not swept as there are tons of dead bugs and webs. The breakfast was always cold, I guess they make it once and just leave it sitting there for three hours. W Front desk staff were very helpful. Overall not a hotel that I would stay here again there are many others to chose from that offer more value. This hotel is listed as 4 star yet there is no iron in the room, housekeeping is hit or miss, there were socks left on the floor from previous guest and surfaces were not clean. I had to use disinfecting wipes as surfaces were sticky.
Janet, 12 night family trip, Aug 12, 2019
Verified Hotels.com guest review
- 8.0.Very good
90% good but improvement in flexibility needed
Reception on arrival very good. Pleasant helpful staff. Room good with everything you might need. Parking rather expensive for an insecure car park ( anyone could walk in) but hotel also in a good central location. The cold offering at breakfast was excellent, the warm offer less so. Downsides: one very surly barman who would be better suited to professions that don’t require contact with customers. Two, the apparent impossibility to get some ice at 21:45. It seems no one was willing to unlock the door to the bar to get to the ice machine. Anyhow I managed to overcome the obstacle, but they could have been more helpful.
Derren, 2 night trip, Aug 10, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Designed and good looking rooms, Well cleaned, Comfort, Stuff were so nice and service-oriented. Location is great - 1 minuted walking to alexander navasky cathadrela and 10 minuted to vitosha bulevard and in general 10 minutes to all main attractions.
EyalH, 3 night family trip, Jul 27, 2019
Verified Expedia guest review