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Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Photo gallery for Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Exterior
Aerial view
Beach/ocean view
Children’s play area – indoor
42-inch LCD TV with cable channels, TV, DVD player

Overview of Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

5.0 star property
Upmarket beachfront hotel with free beach shuttle, near Melasti Beach

9.0/10 Superb

215 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$479
Price available on 23/03/2023
Map
Jl. Melasti, Banjar Kelod, Ungasan, Bali, 80364
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Private pool
  • Separate bath and shower

Room options

About this area

What's nearby

  • On the beach
  • Jimbaran Beach - 29 min drive
  • Padang Padang Beach - 26 min drive
  • Bingin Beach - 31 min drive
  • Nusa Dua Beach - 34 min drive
  • Uluwatu Temple - 34 min drive
  • Kuta Beach - 47 min drive
  • Waterbom Bali - 46 min drive
  • Legian Beach - 55 min drive
  • Double Six Beach - 56 min drive
  • Seminyak Beach - 58 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 39 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Bali Buda Store Bukit - 5 min drive
  • Wr. Makan Malang Indah - 5 min drive
  • Snowcat Bali - 5 min drive
  • Nourish - 7 min drive
  • di Mare Restaurant & Lounge - 5 min drive
Map

About this property

Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified

At Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Offering ocean views, Ju-Ma-Na Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre, free bike rentals and a beach shuttle. The pool and helpful staff get good marks from fellow travellers.

Languages

Danish, English, Indonesian, Italian, Malay, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach club (surcharge)
  • Free beach shuttle
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Danish
  • English
  • Indonesian
  • Italian
  • Malay
  • Russian

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Private pool
  • In-room massage
  • Garden
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Microwave (on request)
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

Dining

Ju-Ma-Na Restaurant – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 376000 to 496000 for adults and IDR 188000 to 248000 for children
  • Airport shuttle service is offered for an extra charge of IDR 435000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The following facilities or services will be unavailable from November 4 2022 to August 31 2023 (dates subject to change):
  • Swimming pool
The property will be renovating from 30 May 2022 to 31 August 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Selected guestrooms
  • Swimming pool
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 1929000.0 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser and reservations are required for some on-site facilities.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Banyan Tree Hotel Ungasan
Banyan Tree Ungasan
Ungasan Banyan Tree
Banyan Tree Ungasan, Bali Hotel Ungasan
Banyan Tree Ungasan Resort

Frequently asked questions

Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified offer free cancellation for a full refund?
Yes, Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
As of 21 March 2023, prices found for a 1-night stay for 2 adults at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified on 23 March 2023 start from S$479, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
Yes, there's an outdoor pool. Guests have 24-hour pool access. The swimming pool will be unavailable from November 4 2022 to August 31 2023 (dates subject to change).
Are pets allowed at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 435000 per vehicle one-way.
What are the check-in and check-out times at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private pools and a fitness centre. Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified also has spa services and a garden.
Are there restaurants at or near Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified?
Yes, Ju-Ma-Na Restaurant offers international cuisine and ocean views.
Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified have rooms with private hot tubs?
Yes, each room has a spring water bath.
Does Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified have any outdoor private spaces?
Yes, every room features a private pool and a garden.
What's the area around Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified like?
Jumana Bali Ungasan Resort Managed by Hilton - CHSE Certified is a short 9-minute walk from Melasti Beach and 15 minutes' walk from Karma Beach.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The rooms are amazing, they do show their age and need some renovation which is currently on the way. The staff was great!
Verified Expedia guest review

6/10 Good

The villas are beautiful, although not located particularly close to many activities. We were warned in advance that many of the facilities would be closed during refurbishment, which is fine. However compared to other resorts in Bali, the price is really high - double the price of other places we stayed that were equivalent in amenities. We also found that many other 'extra touches' weren't as generous - breakfast wasn't included, the minibar wasn't included etc. Many other luxury resorts include these despite charging a much cheaper price. The overall feeling is that this is quite a corporate resort, which makes sense given that it is managed by Hilton. I wouldn't tell people not to go, as the resort is beautiful and the villas are amazing, but shop around first as there is better value out there. I should also add that the staff were great, super helpful and friendly.
Samuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredibly beautiful suites with beautiful views. Staff were very friendly but got quite busy a few times. There was some construction going on during our stay so a few amenities were unavailable but we’ll definitely come back again!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’m very satisfied for the stay with my husband. This is our honeymoon trip. Love the spa and the barbecue villa dinning and the flowers spa I was looking for. Highly recommended
Michelle huiyee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Where do we begin!? This was our honeymoon resort and I must say, it didn’t fail to impress and exceed our expectations! From the moment we stepped into the resort, we were welcomed by a very polite and friendly manager named Krishna. He was very inviting and ensured our honeymoon experience was going to be smooth and enjoyable. He didn’t fail on his promise! The same goes for all the other staff members of the Jumana Resort, especially the following people: Janu, Cana, Darsana, Ariani, Desu and many others. All of them made us feel at home and were ALWAYS attentive to our needs. They always had a smile on their faces and I wonder where they get their relentless enthusiasm from because it was simply amazing. The staff were always interested in how our daily activities went and if we needed anything. They were so caring and good with advice. It literally felt like they were our family. Furthermore, Janu was a STAR in our eyes because he went above and beyond to ensure nothing was left amiss with our experiences in the resort and with the issues we had with our booked activities. He really looked after us well and we cannot thank him, Krishna and the team enough! Moving onto the property; one word - WOW! We stayed in the premier ocean view villa and oh my god, the views and the infinity pool were extravagant! The indoors was nothing less in terms of luxury. We would definitely come back because it’s the best place we’ve ever stayed. WE HIGHLY RECOMMEND!
Jhangir, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

christopher, 4-night trip
Verified Expedia guest review

10/10 Exceptional

excellent
Romeo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alfian, 2-night trip
Verified Expedia guest review