Hotel Serwir

Photo gallery for Hotel Serwir

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Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing
Single Room | In-room safe, desk, laptop workspace, soundproofing
Superior Double Room | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Hotel Serwir

Hotel Serwir

4.0 star property
4-star Sint-Niklaas hotel with restaurant, connected to a shopping center

7.8/10 Good

204 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Koningin Astridlaan 57, Sint-Niklaas, 9100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 12 meeting rooms
  • Terrace
  • Air conditioning
  • Garden
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Antwerp Market Square - 37 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 39 min drive
  • Brussels Airport (BRU) - 49 min drive
  • Nieuwkerken (Waas) Station - 6 min drive
  • Temse Station - 6 min drive
  • Sint-Niklaas Station - 28 min walk

About this property

Hotel Serwir

4-star hotel connected to a shopping center, refurbished in 2019
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel Serwir. Be sure to enjoy a meal at Brasserie Renardeau, the onsite brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and an electric car charging station
  • Luggage storage, smoke-free premises, and a ballroom
  • Guest reviews say good things about the dining options and helpful staff
Room features
All guestrooms at Hotel Serwir offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Refrigerators, heating, and daily housekeeping

Languages

Dutch, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who will arrive in the evening should notify the hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Access to nearby indoor pool

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference space (7158 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Built in 1966
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie Renardeau - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property is closed between October 31 and November 5.
The property is closed: Christmas Eve, Christmas Day, and New Year's Day.

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Frequently asked questions

Is Hotel Serwir currently open?
The property is closed between October 31 and November 5.
Does Hotel Serwir offer free cancellation for a full refund?
Yes, Hotel Serwir does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Serwir?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Serwir?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serwir?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Serwir?
You can check in from 3 PM - 10:00 PM. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Serwir and nearby?
Hotel Serwir has a fitness center and a picnic area, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Hotel Serwir?
Yes, there's an onsite restaurant, Brasserie Renardeau. Nearby restaurants include The Comic (5-min walk), Notre Blanche (7-min walk), and Brasserie Entree (7-min walk).
What's the area around Hotel Serwir like?
Hotel Serwir is a short 17-minute walk from St. Nicholas Church and 19 minutes' walk from Sint-Niklaas City Hall and Belfry.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Effi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARFERAZ, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Obada, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very close to my business interest!
Mugurel, 4-night business trip
Verified Expedia guest review

6/10 Good

Disappointed with Hotels.com and Hotel Serwir
The hotels.com website caused me to book the wrong night. I pressed cancel but it didn't work. Now hotels.com are refusing to refund me. The hotel's systems were down, forcing us to wait in the foyer. They tried to charge us for having a cup of tea while we waited. The receptionist kept blaming their IT people, clearly unaware how customer service works (hint: when you're the face of the hotel you own the problem). When we finally got a room we found a 70's style brown room that was so dark we could barely see. There were no power sockets near the bed. The bedside lamps were too dim to read by. The bed and pilllows were far too soft so we felt we were being swallowed. Not an enjoyable stay at all.
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
One night stay with my son. Excellent!
Malcolm, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Felipe, 1-night business trip
Verified Expedia guest review