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Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near The MixC Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Shenzhen

Outdoor pool, pool loungers
Minibar, in-room safe, individually decorated, desk
Miscellaneous
Exterior
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Airport transfer
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 13 meeting rooms
  • Airport shuttle
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is S$205
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premier Suite

Minibar, in-room safe, individually decorated, desk

Premier Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Hairdryer
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Hairdryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Club Access

Minibar, in-room safe, individually decorated, desk

2 Twin Beds Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Hairdryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed View

Minibar, in-room safe, individually decorated, desk

1 King Bed View

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Beds View

Minibar, in-room safe, individually decorated, desk

Twin Beds View

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Hairdryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Hairdryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, individually decorated, desk

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman)

Minibar, in-room safe, individually decorated, desk

Suite (Chairman)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
2 bedrooms
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (628)
The price is S$185
includes taxes & fees
29 Dec - 30 Dec
Futian Shangri-La Shenzhen
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About the area

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 9 min walk
  • Huaqiangbei - 16 min walk
  • Dongmen Pedestrian Street - 19 min walk
  • Luohu Port - 2 min drive
  • Huanggang Border Crossing - 7 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 17 min walk
  • Hong Kong Lo Wu Station - 27 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Guomao Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪大食代美食广场 - ‬3 min walk
  • ‪翡翠拉面小笼包 - ‬3 min walk
  • ‪石名家 - ‬3 min walk
  • ‪鑫泰(京基百纳空间店) - ‬3 min walk
  • ‪舞茶道 - ‬5 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen puts you a short five-minute drive from Huaqiangbei and Dongmen Pedestrian Street. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and China Lodge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Public transportation is only a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 471 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business centre
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 76
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

China Lodge – This restaurant serves lunch and dinner.
Belle-Vue Grill – This restaurant only serves dinner. Open selected days.
The Show Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

Also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?
Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Shenzhen?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hyatt Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Shenzhen?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hyatt Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Hyatt Shenzhen and nearby?
On-site recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has 2 bars and a steam room.
Are there restaurants at or near Grand Hyatt Shenzhen?
Yes, there are 5 on-site restaurants.
What's the area around Grand Hyatt Shenzhen like?
Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 16 minutes' walk from Huaqiangbei.

Grand Hyatt Shenzhen Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stanlyson, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Yirong, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This is a very good spot to stay.
Michael, 1-night family trip
Verified Expedia guest review

8/10 Very good

.
Ka Kei, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The shopping center was great
millie, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good environment and good staffs
Ka Wai, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

FERDI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and perfect
Cesar, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Brent, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

HAIYAN, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel being well maintained. Really love the rooms and most of things about this hotel
Ava, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place and beautifully designed.
Delphine, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Horrible Customer Service
Customer service was horrible and they literally made me call them several times to let them know that I will be doing a late check in. Horrible experience and I'd never stay there again.
Balaji, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Shimin, 1-night trip
Verified Expedia guest review

6/10 Good

I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness.
Pik Kwan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Xuejing, 1-night trip
Verified Expedia guest review

8/10 Very good

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.
irene, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

wei hui, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property, had a wonderful 4 nights!
SURAJ, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
FERDI, 1-night trip
Verified Expedia guest review

2/10 Poor

YIN TING, 3-night trip
Verified Expedia guest review

8/10 Very good

Eddie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very slow service. Bad wifi in rooms. Shower had no hot water
Michelle, 1-night business trip
Verified Expedia guest review