Guests
All properties in Suffolk Park, New South Wales, Australia

Crystalbrook Byron

Luxury resort in Suffolk Park with spa and outdoor pool

  • Free WiFi and free parking
From
S$482

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1 / 58Pool
77-97 Broken Head Road, Suffolk Park, 2481, NSW, Australia
9.4.Exceptional.
  • Absolutely beautiful location, grounds were magical and beautiful maintained. Reception…

    Feb 24, 2021

  • Great beautiful setting, rooms were excellent. Loved it

    Feb 15, 2021

See all 67 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Kitchenette
  • Air Conditioning

Property highlights

Main amenities

  • 92 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • Byron Bay Golf Course - 7 min walk
  • Arakwal National Park - 11 min walk
  • Tallow Beach - 30 min walk
  • Broken Head Beach - 33 min walk
  • Cumbebin Swamp Nature Reserve - 38 min walk
  • Broken Head Nature Reserve - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Rainforest Suite
  • Treetops Suite
  • Rainforest Luxe Suite
  • Treetops Luxe Suite
  • Rainforest Suite Shower Only

What’s around

Landmarks

  • Byron Bay Golf Course - 7 min walk
  • Arakwal National Park - 11 min walk
  • Tallow Beach - 30 min walk
  • Broken Head Beach - 33 min walk
  • Cumbebin Swamp Nature Reserve - 38 min walk
  • Broken Head Nature Reserve - 41 min walk
  • Hayters Hill Nature Reserve - 2.5 mi / 4 km
  • Byron Tourist Information Centre - 2.5 mi / 4.1 km
  • Main Beach - 2.7 mi / 4.4 km
  • Kings Beach - 2.7 mi / 4.4 km
  • Cape Byron State Conservation Area - 2.8 mi / 4.5 km

Getting around

  • Ballina, NSW (BNK-Ballina - Byron Gateway) - 27 min drive
  • Lismore, NSW (LSY) - 46 min drive
  • Mullumbimby Station - 23 min drive
  • Free shopping center shuttle
map
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77-97 Broken Head Road, Suffolk Park, 2481, NSW, Australia

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Conference space
  • Conference space size (feet) - 2325
  • Conference space size (meters) - 216
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Premium bedding

Things to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area
  • Balcony

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Netflix
  • Pay movies
  • Digital TV channels
  • IPad
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Day Spa has 6 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Fees & policies

Optional extras

  • Breakfast costs between AUD 12 and AUD 49 for adults, and AUD 12 and AUD 49 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra bedsPay at property

  • Cribs/infant beds are available for AUD 20.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Byron Byron Resort Suffolk Park
  • Crystalbrook Byron Resort
  • The Byron at Byron Resort Spa
  • Crystalbrook Byron Suffolk Park
  • Crystalbrook Byron Resort Suffolk Park
  • Byron Resort
  • Byron at Byron a Crystalbrook Collection Resort
  • Resort Byron
  • The Byron At Byron Hotel Byron Bay
  • The Byron At Byron Resort And Spa
  • The Byron At Hotel
  • The Byron At Resort
  • Byron Byron Suffolk Park

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crystalbrook Byron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers alfresco dining and garden views. Nearby restaurants include The Top Shop (2.3 mi), The Petit Snail (2.4 mi), and Cheeky Monkey's Restaurant & Party Bar (2.5 mi).
  • Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Crystalbrook Byron also has a sauna and a steam room, as well as a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Lovely, relaxing resort in tranquil surroundings. Loved lounging by the pool and walking to the beach.

    4 night romance trip, Jan 11, 2021

    Verified Wotif guest review

  • 6.0.Good

    The hotel was fine but a couple of things were quite disturbing. On the eve of Christmas the staff member just entered the room to keep the cookies without knocking and didn’t even apologise after seeing us in the room. The second thing which was so unprofessional was they charged us $85 for a yoga mat which they “thought” was missing but it was in the cupboard, and instead of calling us to check, they just decided to charge us for it. I had to call the hotel and follow up to get my refund after a few days. I paid almost $700 per night and small things like these make a difference in the experience.

    Isha, 2 night romance trip, Dec 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous combination of incredible service and great property and accommodations.

    MITCHEL, 4 night trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Living in a rainforest was amazing. The boardwalks throughout the property offer a chance to get back to nature. The rooms were luxurious and very comfortable. Food at the restaurant is great quality too. Love this resort and will be back!

    Nicole, 2 night romance trip, Feb 18, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Beautiful property. Amazing spacious rooms. Great service.. lovely location.. highly recommended

    3 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved that it was set in a rainforest. the pool area was great very comfortable accommodation a unique space

    2 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Cleaning should be improved

    Second time with Crystalbrook hotels. Both trips I was angry about cleaning. No complementary waters at arriving. No hand shop but two body creams. They really need to improve with cleaning. When cleaning was done , garbage was on the floor and even on a table. Well I’m not sure whether it’s really 5 stars.

    hyung joo, 2 night trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Luxury in nature

    Such a pleasant experience, a really relaxing energy surrounded by nature. Great design of rooms and the grounds. Also loved the little extras like having free sunscreen at the pool, and offering little frozen mocktails while sitting by the pool and great quality soaps and body lotion. Loved our stay here really great to also be away from the business of Byron centre.

    5 night trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A relaxing resort holiday

    From being greeted at the door by the friendly staff we were impressed. The entire resort has everything you would want for a relaxing holiday for families and friends - everyone is catered for! We loved the included morning yoga sessions, free shuttle bus into town and we had a brilliant meal at the restaurant on our final evening. The pool area had a relaxed social vibe with a fabulous entertainer all Sunday afternoon which added to the relaxed atmosphere. We loved our stay and had an incredibly relaxing weekend.

    2 night trip with friends, Jan 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My fourth stay here was as wonderful as ever. The surroundings are beautiful, and falling asleep with rainforest sounds and a soft breeze every night is incredible. The staff are warm and professional, the spa is a relaxing haven with skilled therapists, and you’ll have a hard time dragging yourself away from the soft chairs around the bar and pool!

    5 night family trip, Jan 17, 2020

    Verified Wotif guest review

See all 67 reviews