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Smartflats - The City

2.0 star property
Antwerp apartments with kitchenettes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats - The City

Private kitchen
Terrace/patio
Living area
Living area
Free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Refrigerator
  • Kitchenette
  • Free WiFi
Main amenities
  • 9 apartments
  • Housekeeping (on request)
The price is S$107
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment

Living area

Classic Apartment

Highlights

Heating
Kitchenette
Fridge
Flat-screen TV
Washing machine
2 bedrooms
Private bathroom
Microwave
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Studio

Free WiFi

Deluxe Studio

Highlights

Heating
Kitchenette
Fridge
Flat-screen TV
Washing machine
Private bathroom
Microwave
Stovetop
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Standard Studio

Free WiFi

Standard Studio

Highlights

Heating
Kitchenette
Fridge
Flat-screen TV
Washing machine
Private bathroom
Microwave
Stovetop
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

Similar properties

Reception

a&o Antwerpen Centraal

Pet-friendly
Parking available
Free WiFi
Restaurant
7.2 out of 10, Good, (1000)
The price is S$97
includes taxes & fees
24 Dec - 25 Dec
a&o Antwerpen Centraal
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About the area

Map
20 Cellebroedersstraat, Antwerp, Vlaams Gewest, 2000

What's nearby

  • Meir - 4 min walk
  • Antwerp Zoo - 9 min walk
  • Cathedral of Our Lady - 12 min walk
  • Antwerp Market Square - 12 min walk
  • Sportpaleis - 6 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 25 min drive
  • Brussels Airport (BRU) - 46 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 91 min drive
  • Antwerp-South Station - 7 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 8 min walk
  • Antwerp Central Station - 9 min walk

Restaurants

  • ‪Panos - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Australian Home Made Ice Cream and Waffles - ‬2 min walk
  • ‪The Bistro - ‬3 min walk
  • ‪René - ‬3 min walk

About this property

Smartflats - The City

Enjoy your visit to Antwerp with a stay at Smartflats - The City. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Apartments feature kitchenettes and flat-screen TVs.

Languages

English, French

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
  • Prior to arrival, you must complete online registration via a secure link
  • A virtual front desk provides assistance to guests

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee grinder
  • Electric kettle

Entertainment

  • Flat-screen TV

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Housekeeping (on request)
  • Virtual front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Housekeeping is offered for an extra charge of EUR 25 per day; may vary based on unit size

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Smartflats The City
Smartflats - The City Antwerp
Smartflats - The City Aparthotel
Smartflats - The City Aparthotel Antwerp

Frequently asked questions

Does Smartflats - The City offer free cancellation for a full refund?
Yes, Smartflats - The City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartflats - The City?
Sorry, pets aren't allowed.
Is parking offered on site at Smartflats - The City?
Sorry, there's no on-site parking at Smartflats - The City.
What are the check-in and check-out times at Smartflats - The City?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Smartflats - The City and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Does Smartflats - The City have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Smartflats - The City like?
Smartflats - The City is a short 8-minute walk from Antwerp (ZWE-Antwerp Central Train Station) and 4 minutes' walk from De Keyserlei.

Smartflats - The City Reviews

Reviews

5.4

6.2/10

Cleanliness

4.0/10

Amenities

3.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

yue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Inside it was good, everything alright best thing was the location. but stairs was not so secure may they are still renovating it!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Johan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Remote control of TV was missing. Cleaning personnel could not replace it.
Johan Junior, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

DANIEL, 5-night trip
Verified Expedia guest review

8/10 Very good

Check-in is a BEAR
Check in was a bit of a hassle. We never received the mandatory checkin email, which required chatting with hotels.com to resolve the issue. We tried to call the smartflats people after receiving the number from hotels.com (the one on the website is disconnected) directly and were put on hold (while we were chatting with hotels.com) and after 15 minutes of being on hold, we hung up. The checkin also requires a photo id scan from your phone as well as an additional $$ euro deposit before they will give you the access codes. Just expect some hassles trying to check yourself in. Also, they’re doing MAJOR construction directly across the street, which resulted in a 7:30 wake up call of pneumatic drills followed by the sound of falling bricks. This continued throughout the day. It was however tolerable. The flat did come with a small washing machine—a definite plus—but no dryer nor clothesline/pins to hang up things to dry afterward. We made due by hanging things from open windows and the radiator. Finally, the coffee maker uses little custom espresso sachets, and they only give you a couple for the entire stay. If you like making coffee in your room in the morning, best to bring your own instant. There was an electric kettle. The room itself is quite comfortable and a good location.
Ryan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Kein Ansprechpartner für Mängel, nur ein Chat. Behoben werden Mängel nicht. Viele Defekte und schlecht gereinigt. Absolut nicht zu empfehlen.
Mera, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Nous n'avons pas eu la réservation convenu
Séjour limite désagréable, j'avais réservé pour une adresse et nous avons eu une adresse différente à la dernière minute, l'interlocuteur n'était pas aidant dans sa façon de dire les choses, nous étions abandonné à nous même, il a fallu qu'on insiste pour avoir quelqu'un au bout du fil, sachant qu'on avait du mal par rapport à la connexion internet du fait que nous n'étions plus en France mais plutôt en Belgique. Les mégots de cigarettes et beaucoup d'humidité. Bref
madeleine, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jordan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Toppetasje, små senger.
Savnet innsjekk info før ankomst. Tungt å bære bagasje opp 5 etasjer. Fin leilighet med deilig baderom! Stille og rolig på toppen. Små senger, veldig trangt å dele! Brannalarm blinker sterkt gjennom natten, forstyrrer!
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible
horrible communication. They don't answer the phone and it takes ages to get the codes to get in. flat is just opposite a huge building wharf, isolation is very limited so the noise is horrible from 07:00 onwards. Cannot recommend it to anyone
Mark, 1-night trip
Verified Hotels.com guest review