Springhill Suites by Marriott Winston-Salem Hanes Mall

Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

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Indoor pool, open 8 AM to 10 PM, pool umbrellas
Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Studio, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview of Springhill Suites by Marriott Winston-Salem Hanes Mall

Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel in Winston-Salem with indoor pool and 24-hour fitness

9.0/10 Superb

750 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 6 min drive
  • Wake Forest University - 13 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star hotel
At Springhill Suites by Marriott Winston-Salem Hanes Mall, you can look forward to free breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool with pool umbrellas
  • Free self parking
  • Express check-in, smoke-free premises, and an elevator
  • Express check-out, a 24-hour front desk, and a computer station
  • Guest reviews speak highly of the location
Room features
All guestrooms at Springhill Suites by Marriott Winston-Salem Hanes Mall have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with Netflix and premium channels
  • Separate sitting areas, mini fridges, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Twin sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Day bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Does Springhill Suites by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on 2 October 2022 start from S$153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Springhill Suites by Marriott Winston-Salem Hanes Mall?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Winston-Salem Hanes Mall?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Springhill Suites by Marriott Winston-Salem Hanes Mall and nearby?
Springhill Suites by Marriott Winston-Salem Hanes Mall has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes. Nearby restaurants include Firebirds Wood Fired Grill (4-min walk), Jason's Deli (8-min walk), and LongHorn Steakhouse (9-min walk).

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Beds were comfy. The place was clean. The staff were very friendly!
Malaya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk team were very kind and courteous. The hotel was located in a great place and the price was very reasonable. Very clean and comfortable. I will definitely stay here again. Thank you so much for a wonderful time.
Franz, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Nice place to stay. Close to shopping and dining. Staff was friendly
Richard, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
There were two groups of kids there- soccer boys and football boys. I’m guessing they were training for their sports. They were extremely noisy. The room above ours had someone jumping up and down for quite some time. All of this was during what should have been quiet time-midnight. The free breakfast- which we showed up at 7:45am for, was barebones. We had to get food after we left the hotel. The boys ate all of the food. There was really nothing to eat. I was very disappointed.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Safety Issues
Let me say the staff was friendly, but that is about the only thing good to say about our stay. We called first to see if the pool was open, well it was but the heater was broken so our kids walked to the hotel next door to swim. Next the fourth floor just started leaking through the roof in multiple places though the lights, only buckets were placed in the hall. Lastly the most worry some item was all the fire doors for the stairs were open. I closed them and within 10 mins they were open again. Two of these items feel like it was a pretty big safety hazard. I would not recommend this hotel to anyone.
Andrew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sleepless in North Carolina
My stay was going so beautiful until front desk called me downstairs to fix a booking issue and charged me extra money for my stay that I had already paid for with a third party. Then later that night a family checked in and they were super loud. After receiving complaints the family is moved upstairs on top of our room! I had a 6 hour drive the next morning so this left me getting very little sleep. Some of the front desk staff members aren’t very nice. One was very pleasant and sweet! Other than that this is my favorite hotel to stay in when I visit NC.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Rather disappointing given very high reviews
Attractive site. The room's walls are thin such that you can almost understand what the guest in the room besides you are saying. I do not understand why that is acceptable to builders. The hotel was busy, but there was a real shortage of luggage dollies. It was unacceptabe. The receptionist gave no info on breakfast hours, checkout time, etc.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

william, 1-night trip
Verified Hotels.com guest review