Nestled in Avandaro, Hotel Roca y Cantera invites you to unwind with a rejuvenating massage at the spa or relax by the seasonal outdoor pool. Take advantage of laundry facilities and free WiFi during your stay.
Rancho Avandaro Country Club - 10 min drive - 8.7 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 81 min drive
Restaurants
El Puntico - 4 min drive
Tacos el Corralao - 2 min walk
Plaza Andaro - 5 min drive
Alma Tierra - 4 min drive
Degustando avandaro - 5 min drive
About this property
Hotel Roca y Cantera
Hotel Roca y Cantera is a great choice for a stay in Valle de Bravo. Guests can take a dip in the seasonal outdoor pool and indulge in massages.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Romance packages
Facilities
Terrace
Seasonal outdoor pool
Spa services
Outdoor furniture
Accessibility
Smooth flooring in room
ROOM
Room amenities
Be entertained
40-inch Smart TV
Digital TV channels
Home comfort
Portable fan
Window screens
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Balcony
Garden
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Desk chair
Food and drink
Meal delivery service
Mini fridge
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
MONETIZATION_ON
Fees & policies
Refundable deposits
Cash Breakage deposit: MXN 750 per stay
A damage deposit of MXN 750 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Firewood fee: MXN 150 per accommodation, per stay
Optional extras
Late check-in between 10:00 PM and midnight can be arranged for an extra charge of 10 per cent of room rate
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 30 May to 31 May:
Laundry facilities
Parking area
Swimming pool
The following facilities are closed on Friday and Saturday:
Bar/lounge
Children's pool
Restaurant
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from March 15 to June 30
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property only accepts cash.
Also known as
Hotel Roca y Cantera Hotel
Hotel Roca y Cantera Valle de Bravo
Hotel Roca y Cantera Hotel Valle de Bravo
HELP_OUTLINE
Frequently asked questions
Is there a pool at Hotel Roca y Cantera ?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Roca y Cantera ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Roca y Cantera ?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Roca y Cantera ?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Roca y Cantera and nearby?
Hotel Roca y Cantera has a seasonal outdoor pool and spa services.
Does Hotel Roca y Cantera have any outdoor private spaces?
Yes, every room features a balcony and a garden.
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Hotel Roca y Cantera Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Jul, 2024
Beautiful place and staff!
Luc
Luc, 6-night trip
10/10 Exceptional
21 Jul, 2024
Excellent option. Nice rooms, quiet and clean
Rodrigo
Rodrigo, 1-night trip
6/10 Good
1 Aug, 2025
Needs more finesse in management
Hotel Stay Summary: Roca y Cantera (7/25–7/27)
Pros:
Charming boutique atmosphere
Comfortable bed and linens
Spacious bath, good water pressure
Cozy fireplace
Friendly staff (especially Valeria)
Cons / Areas for Improvement:
Lack of signage: No clear direction for check-in upon arrival
Unprofessional check-in: Done in-room, from a linen-filled space; no help with luggage
Sparse amenities: Only 2 towels, 1 small soap, 2 shampoo packets; no tissue or extra toilet paper
Unreliable internet: Frequently crashed; only available until 9 PM
Privacy issue: Staff entered room without knocking to light fireplace
Towel shortage: Borrowed from neighboring room instead of bringing new ones
Disorganized coffee service:
Must be requested; 45-minute wait
Damp sugar packets, limited supply
Not replenished timely on Sunday (no cups, sugar, or enough coffee)
Only 15 cups brewed on a weekend felt insufficient
Housekeeping issues: Trash not emptied daily
Hot tub use: Requires 2-hour prep time
Inconsistent professionalism: Staff dressed in pajamas and slippers
General Impression:
The hotel is aesthetically pleasant and has potential
Service lacks attention to detail and professionalism
With only 8 rooms, service should be more personalized and polished
Still recommendable for its charm—but needs significant hospitality improvements
Claudia
Claudia, 2-night trip
10/10 Exceptional
22 Apr, 2025
Gracias totales
El lugar y la atención inmejorable , quiero agradecer a todo el staff por su calidez y profesionalismo con el que me atendieron. Sin pensarlo volveré
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
8 Apr, 2025
Muy buena opción en Avandaro
Me hubiera encantado que la alberca contara con calefacción ya que la zona es muy fría por las mañanas. Igualmente me parece extraño que las horas de checkout cada vez son más temprano. Un checkout a las 11, no me encanta. Sin embargo el servicio y la comunicación fueron excelentes. Muy bonito y cómodo.
Verified traveller
1-night trip
8/10 Very good
30 Mar, 2025
Roberto
Roberto, 2-night trip
10/10 Exceptional
11 Mar, 2025
Cómodo, limpio, bonito, excelente atención
Ivonne
Ivonne, 5-night trip
8/10 Very good
2 Mar, 2025
Everything great except for the conditions of bathroom and bed linen. Duvet was stained and towels look and feel a little old.
Service and attention of Valeria was outstanding! She was of great help providing ibuprofen when we arrived late and all the pharmacies were closed. She also provided a great recommendation for a near by place for breakfast this morning.
Sergio
Sergio, 1-night trip
8/10 Very good
23 Feb, 2025
El hotel es muy lindo y está bien cuidado. La atención del personal es excelente. Tienen muy buena disposición para atender todos los pedidos a cualquier hora que se les solicite. Cuidan que no haya ruidos molestos, sobre todo por las noches. El detalle de la chimenea en cada habitación es muy cálido. No hay muchas opciones para comer o cenar cerca pero se puede pedir delivery.
Rosalía
Rosalía, 2-night trip
10/10 Exceptional
3 Feb, 2025
Muy simple, muy buen servicio. Las habitaciones modernas, de buen gusto. Me gustó que tiene chimenea. No hay restaurante ni dónde comer en el hotel.
Alonso Ernesto
Alonso Ernesto, 1-night trip
10/10 Exceptional
17 Jan, 2025
Sergio
Sergio, 1-night trip
10/10 Exceptional
16 Dec, 2024
MAGNIFICA ATENCION DE VALERIA
ERIKA
ERIKA, 4-night trip
10/10 Exceptional
25 Nov, 2024
Muy buena experiencia con la estancia
Felipe
Felipe, 2-night trip
8/10 Very good
25 Nov, 2024
Muy bonito
Juan Antonio
Juan Antonio, 1-night trip
10/10 Exceptional
10 Nov, 2024
El hotel es bonito, limpio, la habitación es espaciosa y la atención muy buena! Nos recomendaron un excelente lugar para desayunar muy cerca del hotel!! Además Avándaro es hermoso!! Gracias!
Karmina
Karmina, 1-night trip
10/10 Exceptional
1 Nov, 2024
Es un hotel familiar que por el precio es inmejorable.
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
31 Oct, 2024
Personal muy amable, las instalaciones están nuevas
Miguel Ángel
Miguel Ángel, 1-night trip
10/10 Exceptional
28 Oct, 2024
Super !!
Muy buena experiencia, muy amnables !!
sebastian
sebastian, 1-night trip
10/10 Exceptional
22 Sept, 2024
Nos gustaria tener servicio de restsurant
LAURA MARIA COLIN
LAURA MARIA COLIN, 2-night trip
10/10 Exceptional
21 Sept, 2024
Es una linda propiedad aunque me pico un animalito en el cuarto y se me cerró el ojo, la cama es reconfortante, quizá ya deberían cambiar cojines y almohadas ya que huelen a humedad, ojo yo escogí la propiedad por la piscina pero tienes que esperar a que se caliente, si vas a ingresar a jacuzzi 2 horas la piscina yo creo que tarda unas 4 horas paciencia sólo con eso. La administración súper bien.
Merari
Merari, 1-night trip
10/10 Exceptional
16 Sept, 2024
Son muy amables, los cuartos muy limpios. Es un hotel pequeño, parece familiar y te sientes como en casa.
Mercedes
Mercedes, 1-night trip
10/10 Exceptional
30 Aug, 2024
Un excelente lugar para descansar; muy limpio y con lo necesario para gozar de un ambiente tranquilo y agradable. También el personal es muy atento.
El único pero es que hay que pedir calentar la alberca y/o el jacuzzi, pero es entendible el motivo.
Nos llevamos una grata experiencia y estamos seguros que regresaremos.
Karina
Karina, 2-night trip
10/10 Exceptional
11 Aug, 2024
Jose
Jose, 2-night trip
10/10 Exceptional
6 Aug, 2024
Excelente lugar
Tuve súper bien, excelente las instalaciones y recibimiento, todo muy limpio y súper agradable