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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly Alajuela hotel with outdoor pool, connected to a shopping centre

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Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Bar (on property)
Shopping centre
Restaurant
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, pool loungers
Hilton Garden Inn San Jose Airport City Mall is the perfect retreat, offering an outdoor pool with sun loungers and a poolside bar. Located near a shopping mall, this hotel offers convenient amenities like free in-room WiFi and coworking spaces. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Pool bar
  • 24-hour business centre
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Pets allowed
The current price is S$210
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2

Similar properties

Lobby

Hampton by Hilton San Jose Airport

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
9.2 out of 10, Wonderful, 2,541 reviews
The price is S$229
includes taxes & fees
21 Apr - 22 Apr
Hampton by Hilton San Jose Airport
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About the area

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.1 km
  • Juan Santamaría Park - 16 min walk - 1.4 km
  • Alajuela Cathedral - 18 min walk - 1.6 km
  • Ojo de Agua Spa Park - 7 min drive - 5.1 km
  • Parque Viva - 12 min drive - 7.6 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 10 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 35 min drive
  • San Antonio de Belen Station - 21 min drive
  • San Jose Procuradiria Museum Station - 23 min drive
  • San Jose Contraloria Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hilton Garden Inn San Jose Airport City Mall is just 2 mi (3.2 km) from the airport and offers a free shuttle at scheduled times. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 149 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 35 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls and off-lead area available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport shuttle from 4:00 AM to 1:00 AM

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Fence around the pool

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Co-working spaces
  • Conference centre (2054 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 150
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 to 25 for adults and USD 10 to 15 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Apple Pay and PayPal.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 99286738

Also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall offer free cancellation for a full refund?

Yes, Hilton Garden Inn San Jose Airport City Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 35 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Hilton Garden Inn San Jose Airport City Mall?

Yes, a free airport shuttle is available from 4:00 AM to 1:00 AM at scheduled times.

What are the check-in and check-out times at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Garden Inn San Jose Airport City Mall?

No, this hotel doesn't have a casino, but Casino Fiesta (3-min drive) and Casino Fiesta Heredia (9-min drive) are both nearby.

What is there to do at Hilton Garden Inn San Jose Airport City Mall and nearby?

Hilton Garden Inn San Jose Airport City Mall has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an on-site restaurant.

What's the area around Hilton Garden Inn San Jose Airport City Mall like?

Hilton Garden Inn San Jose Airport City Mall is a short 10-minute drive from San José (SJO-Juan Santamaría Intl.) and 16 minutes' walk from Juan Santamaría Park.

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Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent!
Great location next to the mall.
gary, 1-night trip

8/10 Very good

Food was only ok. Rooms and service were excellent.
Jimmy, 12-night trip

10/10 Exceptional

Quickly checked in and great accommodations, pool, bar and restaurant!
Tara, 1-night trip

10/10 Exceptional

Great stay! Like being close to the airport.
The check in was great. There were two gentlemen that were so accommodating. Made sure we were on a room away from the traffic noise this time. It's next to the airport and highway so we know how it can be. Shuttle service was awesome also.
Marc, 1-night trip

10/10 Exceptional

It was a great location near airport and stores/restaurants
kenia, 1-night trip

6/10 Good

Everything was great. But the floor was filthy in our room.
Leavis, 1-night trip

10/10 Exceptional

Great hotel, and close to the Airport.
Peri, 1-night trip

8/10 Very good

Great place to stay close to airport. Its attached to a mall for shopping and food!
Laurie, 1-night trip

10/10 Exceptional

Fantastic Location and Great Hotel
We stay at this hotel everytime we come to Costa Rica. Always treated like family and the bar and restaurant are wonderful. Right beside a large shopping center and Casino. The hotel is spotless, the rooms are modern and comfortable…
Melanie, 1-night trip

10/10 Exceptional

The best airport hotel I've been too. Great staff, clean, beautiful rooms. I was so impressed!
Itzhak, 1-night trip

10/10 Exceptional

Quick and easy access to the airport and shopping options
Randy, 4-night trip

10/10 Exceptional

Great place to stay!
Dressel, 2-night trip

10/10 Exceptional

Perfect overnight stay
We just stayed the night to be close to the airport for a flight out the next morning. It was perfect for what we needed, super clean, friendly service, and was attached to the mall so we had lots of food choices and were able to waste some time there. The bed was extremeley comfortable and the room was very nice. We needed a shuttle early the next morning and our driver was there waiting at 3:45 am for us.
1-night trip

10/10 Exceptional

Very nice hotel! Good rates and brand new mall right next door.
Nadine, 1-night trip

10/10 Exceptional

Nice, close to the airport,
Nice stay with free shuttles every 30 minutes to and from the airport. Casino next door has some basic foods if you come in late. This hotel is next to City Mall though we did not go.
Peter, 1-night trip

10/10 Exceptional

Wish every Hilton was this nice
The pool was amazing, Gym was clean, food was great no complaints
Amanda, 1-night trip

10/10 Exceptional

Nice hotel. Very close to airport. Can walk to the mall.
Jennifer, 1-night trip

10/10 Exceptional

Location and ease to airports
Alan, 1-night trip

10/10 Exceptional

Staff was excellent and the room very comfortable and seemed new. Great shower
Mark, 1-night trip

8/10 Very good

HILTON SIZE BEDS!!!
Looks like a new hotel needs outside hotel entrance sighs needs seating outside when waiting for taxi/uber.We were also told that our hotel room has a queen size bed this is not true!!! Only matrimonial size.What is the HILTON thinking this is not big enough for 2 adults!!!
Richelle, 1-night trip

10/10 Exceptional

Great property and near the San Jose Airport for your convenience. Free shuttle to the airport and very nice rooms and pool.
Tannya, 1-night trip

10/10 Exceptional

The staff were amazing and the location was great.
Darielle, 3-night trip

10/10 Exceptional

Close to the airport, but not TOO close, walking distance to the beautiful Parque de Cafe & restaurants. Early check in!
Emily, 1-night trip

10/10 Exceptional

Excellent facility
Extremely satisfied with services
Sabir, 1-night trip

10/10 Exceptional

Kind helpful and a super place to stay
j, 1-night trip