Jo An Palace Hotel

Photo gallery for Jo An Palace Hotel

Primary image
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Balcony

Overview of Jo An Palace Hotel

Jo An Palace Hotel

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention center, near Rethymnon Town Hall

9.3/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is S$145
Price available on 26/05/2022
Map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100
Main amenities
  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a state park
  • Rimondi Fountain - 6 min drive
  • Rethymnon Venetian Port - 4 min drive
  • Fortezza Castle - 2 min drive
  • Lake Kournas - 30 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 63 min drive
  • Nikos Kazantzakis Airport (HER) - 72 min drive
  • Airport shuttle (surcharge)

About this property

Jo An Palace Hotel

A great choice for a stay in Rethymno, Jo An Palace Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 78 per vehicle. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes, slippers, and pillowtop beds with pillow menus.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 17
  • Minimum check-in age is 17
  • Minimum Spring Break check-in age is 17

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Access to nearby health club
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Conference space (753 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • An outdoor pool
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 78 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per day
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8 PM
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1041K014A3155900

Also known as

Jo Palace
Jo Palace Hotel
Jo Palace Hotel Rethimnon
Jo Palace Rethimnon
Jo Palace Hotel Rethymnon
Jo Palace Rethymnon
Jo-An Palace Hotel Rethymnon, Crete
Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Frequently asked questions

Overall score and ratings

9.3

Exceptional

9.3/10

Cleanliness

9.3/10

Staff & service

9.5/10

Amenities

10.0/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Modern hotel in a good central location. Good facilities and good value.
Nigel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel in a perfect location!! I highly recommend it!
xristos, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
1-night romance trip
Verified Expedia guest review

8/10 Very good

Cool location, updated hotel.
Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Thomas, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Vanessa, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review