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pentahotel Inverness

4.0 star property
4-star hotel with restaurant, near Inverness Visit Scotland Information Centre
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pentahotel Inverness

Photo gallery for pentahotel Inverness

Interior
Pillow-top beds, desk, laptop workspace, blackout curtains
Serves breakfast and dinner
Pillow-top beds, desk, laptop workspace, blackout curtains
Fitness facility

Overview of pentahotel Inverness

7.8

Good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Child-friendly activities
Map
63 Academy Street, Caledonia House, Inverness, Scotland, IV1 1LU
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Communal living room
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Room (Penta Plus)

  • 19 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed

Standard Room (Penta)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

About this area

What's nearby

  • In Inverness City Centre
  • Inverness Castle - 2 min drive
  • Urquhart Castle - 23 min drive

Getting around

  • Inverness (INV) - 17 min drive
  • Inverness Station - 5 min walk
  • Inverness Airport Train Station - 12 min drive
  • Muir of Ord Station - 20 min drive

Restaurants

  • Scotch & Rye - 2 min walk
  • The King's Highway - 1 min walk
  • Hootananny - 2 min walk
  • Platform 8 - 2 min walk
  • Esco Bar - 1 min walk

About this property

pentahotel Inverness

Located near a train station, pentahotel Inverness is a great choice for a stay in Inverness. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at pentalounge, which serves international cuisine and is open for breakfast and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel.

Languages

Dutch, English, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Pool table

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Bike parking
  • Vegan dining options
  • Vegetarian dining options
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 118
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels
  • First-run films
  • Films for purchase

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Pentalounge – This brasserie specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge – This bar specialises in international cuisine and serves breakfast, dinner and light fare. Open 24 hours. Open daily.

Fees & policies

Refundable deposits

  • Deposit: GBP 25 per stay (for stays between 01 January to 31 December)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18 for adults and GBP 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 25 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Ramada Encore Hotel Inverness City Centre
Ramada Encore Inverness City Centre
Pentahotel Inverness Hotel
Pentahotel Inverness
Ramada Encore Inverness Hotel Inverness
Pentahotel Inverness Scotland

Frequently asked questions

Does pentahotel Inverness offer free cancellation for a full refund?
Yes, pentahotel Inverness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at pentahotel Inverness?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Inverness?
Yes, cats and dogs are welcome. There's a charge of GBP 20 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at pentahotel Inverness?
Sorry, there's no on-site parking at pentahotel Inverness.
What are the check-in and check-out times at pentahotel Inverness?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at pentahotel Inverness and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near pentahotel Inverness?
Yes, pentalounge offers international cuisine.
What's the area around pentahotel Inverness like?
Pentahotel Inverness is in Inverness City Centre, a short 5-minute walk from Inverness Station and 2 minutes' walk from Victorian Market.

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location ! Close to train station and bus station. Great accommodating staff ! The surrounding area can be a bit loud at night with the windows open. Very well equipped gym. Great stay!
3-night trip
Verified Hotels.com guest review

8/10 Very good

Joan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just right
Suited my needs perfectly.
Jan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Louis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Noisy
Noisy room. Way overpriced. Very little storage for clothes in room. Would not advise of you are a light sleeper. £220 a night and breakfast wasn’t included!!
Billy, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Shanin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service!
Stayed for 2 nights and everything was good. The room was comfortable and quiet and the service from staff was excellent. Excellent location which is very close to the station and bars and restaurants.
Marianne, 2-night trip
Verified Hotels.com guest review