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Kimpton Charlotte Square Hotel, an IHG Hotel

Photo gallery for Kimpton Charlotte Square Hotel, an IHG Hotel

Meeting facility
Lobby
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe
2 bars/lounges

Overview of Kimpton Charlotte Square Hotel, an IHG Hotel

Kimpton Charlotte Square Hotel, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Princes Street Gardens

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ

Guests rated this location 9.8/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In New Town
  • Princes Street - 1 min walk
  • Royal Mile - 15 min walk
  • Edinburgh Castle - 16 min walk
  • University of Edinburgh - 18 min walk
  • Murrayfield Stadium - 32 min walk
  • Princes Street Gardens - 1 min drive
  • George Street - 4 min drive
  • Grassmarket - 2 min drive
  • St. Andrew Square - 5 min drive
  • St. Giles' Cathedral - 7 min drive

Getting around

  • Edinburgh Airport (EDI) - 26 min drive
  • Edinburgh Haymarket Station - 13 min walk
  • Edinburgh Waverley Station - 16 min walk
  • Edinburgh (ZXE-Edinburgh Waverly Train Station) - 16 min walk
  • Princes Street Tram Stop - 8 min walk
  • St Andrew Square Tram Stop - 13 min walk
  • Haymarket Tram Station - 14 min walk

Restaurants

  • McDonald's - 2 min walk
  • Pret a Manger - 2 min walk
  • The Alexander Graham Bell - 1 min walk
  • Baba - 1 min walk
  • Subway - 3 min walk
Map

About this property

Kimpton Charlotte Square Hotel, an IHG Hotel

Kimpton Charlotte Square Hotel, an IHG Hotel puts you within a 10-minute drive of Edinburgh Castle and Royal Mile. Guests can visit the spa to be pampered with massages, body wraps or facials, and BABA, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. The breakfast and location get great marks from fellow travellers. The property is only a short walk to public transportation: Princes Street Tram Stop is 8 minutes and St Andrew Square Tram Stop is 13 minutes.

Languages

English, French, German, Hindi, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 16

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (dogs only, up to 77 lb per pet)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 35 per night)
  • On-site valet parking (GBP 35 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

BABA – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

Parking

  • Self-parking costs GBP 35 per night
  • Valet parking costs GBP 35 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland
Kimpton Charlotte Square Hotel

Frequently asked questions

Does Kimpton Charlotte Square Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Charlotte Square Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kimpton Charlotte Square Hotel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kimpton Charlotte Square Hotel, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Kimpton Charlotte Square Hotel, an IHG Hotel?
Yes, dogs stay for free, with a maximum weight of 77 lb per pet. Food and water bowls are available.
Is parking offered on site at Kimpton Charlotte Square Hotel, an IHG Hotel?
Yes. Self-parking costs GBP 35 per night. Valet parking costs GBP 35 per night.
What are the check-in and check-out times at Kimpton Charlotte Square Hotel, an IHG Hotel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Kimpton Charlotte Square Hotel, an IHG Hotel and nearby?
Kimpton Charlotte Square Hotel, an IHG Hotel has 2 bars, a spa and an indoor pool, as well as a steam room and a picnic area.
Are there restaurants at or near Kimpton Charlotte Square Hotel, an IHG Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Kimpton Charlotte Square Hotel, an IHG Hotel like?
Kimpton Charlotte Square Hotel, an IHG Hotel is in New Town, a short 8-minute walk from Princes Street Tram Stop and 16 minutes' walk from Edinburgh Castle. Travellers say that the hotel is in a great location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and experience from start to finish
NIALL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, great service, nice location, overall a fab stay.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exceptional customer service
Customer service was fantastic, extremely helpful and pleasant staff. Room was clean and comfortable. Only feedback would be that we weren’t sure the bedding was hypoallergenic (which it said on the booking). Otherwise no complaints!
Parisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Lovely hotel, very clean, relaxed and really enjoyed social hour. Had an issue at check in but the manager quickly rectified this to our satisfaction.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Treat for my parents
My parents as their wedding Anniversary and birthday treat from us loved their two night stay Thank you for looking after them they loved all the extras
Deborah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel Experience
It was great all the staff are really friendly and helpful. Especially Kerry / Nathan and Garry
Oliver, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Hotel with Amazing Service
From arrival to leaving the service from staff was outstanding nothing was an issue. We decided to stay an extra night and the Hotel Manager sorted a seamless transfer for us with a lovely note and bottle of wine. The tuck box is a nice treat. The Spa treatment (hot stone massage) was one of the best i have ever had. Dinner in Baba was a lovely treat and the food cooked to perfection. We will be returning to Edinburgh and this has now become our hotel of choice whilst in this magical city.
Sharon Bannister, 1-night trip
Verified Hotels.com guest review