Phil responded quickly to getting us booked in out of office hours.
The environment was quiet just what was required and the bed was comfortable. However,
There was a requirement to take off shoes (no provision of slipper or indication on booking to bring your own- floor was cold)
The room was cold with no central heating and a very small portable radiator.
The bathroom had only shampoo and conditioner (no worry brought my own bath wash).
Paid for breakfast but that was a shamble: a few apples, banana maybe clementines still in their bags on the kitchen table, cereal in containers (no indication of dates), few single package Oats, alternative milk but again no indication of when it was first opened, bread and crumpets with something (cant remember) from Mr Kipling again not single wrap so no indication of when first first opened. No herbal teas, I took three bananas and some hot water ( i had some herbal tea) for the two morning breakfast for both of us. No eggs if one wanted to cook some. To top it off (with the requirement to remove shoes, the kitchen floor was visibly not clean.
Truly believe, the offering of breakfast should be removed from advertisement and I should be refunded the monies paid for breakfast.
No photos as we decided not to take any.