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Sugar Hotel

5.0 star property
Mountain hotel with spa, near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugar Hotel

View from room
Terrace/patio
32-inch LCD TV with satellite channels, TV, iPod dock
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Car hire on-site
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

Basic Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double with Plunge Pool

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double with Plunge Pool

Highlights

Private plunge pool
Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Double Room, Ground Floor

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Ground Floor

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Private Pool, Mountainside

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Pool, Mountainside

Highlights

Private pool
Air conditioning
Fridge
LCD TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King

View from room

Deluxe King

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Bathrobes
Coffee/tea maker
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

What's nearby

  • Cape Town Stadium - 14 min walk - 1.2 km
  • Long Street - 15 min walk - 1.3 km
  • Cape Town International Convention Centre - 18 min walk - 1.5 km
  • Two Oceans Aquarium - 2 min drive - 1.9 km
  • Cape Town Cruise Terminal - 3 min drive - 2.0 km

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 23 min drive
  • Cape Town Station - 22 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Shift Espresso Bar - ‬7 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Bootlegger Coffee Company - ‬5 min walk
  • ‪Ninety One - ‬7 min walk
  • ‪Vista Bar - The One & Only Cape Town - ‬16 min walk

About this property

Sugar Hotel

At Sugar Hotel, you'll be a short five-minute drive from Long Street and Cape Town Stadium. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 8 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby; discounts available

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately ZAR 120 to 150 per person
  • Airport shuttle service is offered for an extra charge of ZAR 395 per room (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs ZAR 395.00 (one way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.

Also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Does Sugar Hotel offer free cancellation for a full refund?
Yes, Sugar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sugar Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sugar Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sugar Hotel?
Yes, an airport shuttle is available. The charge is ZAR 395 per room one way.
What are the check-in and check-out times at Sugar Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Sugar Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Sugar Hotel and nearby?
Sugar Hotel has a spa.
Are there restaurants at or near Sugar Hotel?
Yes, there's an on-site restaurant.
What's the area around Sugar Hotel like?
Sugar Hotel is a short 14-minute walk from Cape Town Stadium and 15 minutes' walk from Long Street.

Sugar Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
Maroulla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel pleasant atmosphere best omelette
Dorethea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the property
Dorethea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
Elizabeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. Location was excellent and staff were lovely.
Lawrie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Derek, 1-night trip
Verified Expedia guest review

8/10 Very good

Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Derek, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Very disappointing. Not as advertised
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
Dog asleep in corridor
Room with toilet in one caorner and shower in the other with no privacy screen
Spa behind sliding door in reception
martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Marissa, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Make sure you book the most expensive room!!
We were very excited for our stay in this “5 star hotel” and to have the luxurious experience that you do get at a 5 star hotel. But that bubble was quickly burst when we arrived, this is not even close to being a 5 star, maybe 10 years back, I think that is when last maintenance was done on the Hotel. The only okay part was the reception staff, came to the counter a couple of times to find the person sleeping on the couch because of very long shifts. The breakfast staff is not trained and don’t understand english so to get the right food on your plate was a challenge, the breakfast was decent to give a compliment. Make sure not to book a standard room as it will feel like you are sleeping in the broom closet.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Odwa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Louise, 1-night trip
Verified Expedia guest review

6/10 Good

This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
Tashmia, 2-night trip
Verified Expedia guest review

2/10 Poor

Alison, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
Paul, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice to stay
a friendly welcome and a quite and nice hotel.
Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oncemore and George are very helpful and if you have any questions they are going to help as much as they can. The area is great to get to the start line of the Cape Town Marathon. Was not use to the no door for the toilet area in our bedroom. The staff is wonderful and I felt really safe.
Mimi, 4-night romance trip
Verified Expedia guest review

6/10 Good

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucinda, 2-night trip
Verified Expedia guest review

8/10 Very good

WILLEM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and stylish property with friendly and helpful staff.
Wendi, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great Hotel
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 2-night trip
Verified Hotels.com guest review