8/10 Very good
26 September 2024
Great place--once you're inside
The only awful thing about this unit was the arrival. We were finally sent the code to get into the building at exactly check- in time. As we arrived at the unit, we met another guest who had been waiting an hour, trying the code, trying to reach someone for help with getting into the building. No one from the company would answer the call, only texting us asking for a video of us trying the code. Finally a third guest arrived and informed us that the code was not working, had not worked in days, and would not be fixed for several days. If not for him, we would NEVER have gotten into the building. The place itself was great, but THE WORST arrival and communication we've ever encountered.
Rob
Rob, 3-night trip
Verified Hotels.com guest review