4/10 Fair
15 December 2024
Used to be a better hotel poor service cleanlines
Upon arrival had to wait for a front desk staff to come back from getting towels for another guest to check in. I got the impression that it has been a few minutes already. The lobby was over decorated for Christmas to cover all the damage they didn't want you to see. Like water damage on the ceiling, wallpaper peeling off the wall and the lack of staff. The room was cold with the temperature being in the 20's outside, towels were very off white and stain, toilet leaked at the base anytime you flushed it, the bed and pillows were very uncomfortable. Just looking at the bed you could tell it has seen better days. Since I was just staying one night I overlooked all the issues. In the future I will pay the extra money to stay somewhere else. Stayed here because it was close to family and use to be a nice and well taken care of hotel. Not anymore. I would not recommend this place for anyone if they can afford another hotel even if it's close to who you are visiting. STAY Elsewhere. Avoid this hotel.
Joanie
Joanie, 1-night trip
Verified Hotels.com guest review