In the heart of Guadalajara, Hotel Frances offers a tranquil retreat with a rooftop terrace and convenient dry cleaning/laundry services. Enjoy top-notch concierge services, tour assistance, and limo transportation - all backed by helpful staff that previous guests have raved about.
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive
Plaza Universidad Station - 5 min walk
San Juan de Dios Station - 8 min walk
Juarez Station - 14 min walk
Airport drop-off service
Area shuttle (surcharge)
Restaurants
La Chata de Guadalajara - 3 min walk
Starbucks - 2 min walk
Café Boutique Degollado - 2 min walk
Cafe Madrid restaurant Guadalajara - 3 min walk
Chai - 1 min walk
About this property
Hotel Frances
When you stay at Hotel Frances, you'll be a short five-minute drive from Guadalajara Cathedral and Avienda Chapultepec. Guests looking for a bite to eat can visit El Molino Rojo, which serves breakfast and lunch. This Colonial hotel is also within a short drive of Expo Guadalajara and Applicant Service Center. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Plaza Universidad Station is 5 minutes and San Juan de Dios Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Parking
Height restrictions apply for on-site parking
Transfers
Airport drop-off on request (available 24 hours a day)*
Off-site
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–noon
2 bars/lounges
Restaurant
Shared fridge
Room service
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 1610
Safe-deposit box at front desk
Terrace
Piano
Banquet hall
Colonial architecture
Accessibility
Lift
Room amenities
Be entertained
Digital TV channels
Home comfort
Air conditioning
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
El Molino Rojo – This family restaurant serves breakfast, brunch and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 170 to 170 per person
Airport shuttle service is offered for an extra charge of MXN 350 per vehicle
Local area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Does Hotel Frances offer free cancellation for a full refund?
Yes, Hotel Frances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Frances?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Frances?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 350 per vehicle.
What are the check-in and check-out times at Hotel Frances?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon.
Is there an on-site casino at Hotel Frances?
No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
What is there to do at Hotel Frances and nearby?
Hotel Frances has 2 bars.
Are there restaurants at or near Hotel Frances?
Yes, there's an on-site restaurant, El Molino Rojo.
What's the area around Hotel Frances like?
Hotel Frances is in Downtown Guadalajara, a short 5-minute walk from Plaza Universidad Station and 3 minutes' walk from Degollado Theater.
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Hotel Frances Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bathroom
Bed
History
Historical
Amenities
Building
Cities
Reviews
6/10 Good
7 Jul, 2025
Extremely dated.
Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort.
Gregorio
Gregorio, 2-night trip
10/10 Exceptional
28 Mar, 2025
Very nice hotel
Eduardo
Eduardo, 2-night trip
8/10 Very good
6 Apr, 2025
Excellent location and very cool hotel built in 1610.
Anna
Anna, 1-night trip
10/10 Exceptional
2 Apr, 2025
Definitely stay again
ESTEBAN
ESTEBAN, 3-night trip
8/10 Very good
31 Dec, 2024
Beautiful hotel and we totally enjoyed ourselves.
Monica
Monica, 2-night trip
8/10 Very good
17 Nov, 2024
Great place
Anna
Anna, 1-night trip
6/10 Good
22 Mar, 2025
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Jorge
Jorge, 2-night trip
10/10 Exceptional
9 Nov, 2024
Love the ambiance and history, convenient location to everything.
Rick
Rick, 2-night trip
8/10 Very good
18 Sept, 2024
Great location for sightseeing!
Enrique
Enrique, 10-night trip
6/10 Good
14 Jun, 2025
I had to ask the cleaning staff to service the room the floor was dirty, I lost my first night due to a flight cancellation and upon my arrival to the second night it was humid and floors dirty. In other words no one was there the night before to have cause the floors to be dirty no air was circulating
Grace
Grace, 3-night trip
10/10 Exceptional
15 Oct, 2024
Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Jose
Jose, 3-night trip
8/10 Very good
9 Nov, 2024
Very nice and historic.
Alice
Alice, 2-night trip
10/10 Exceptional
28 Feb, 2025
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
KARINA
KARINA, 2-night trip
10/10 Exceptional
12 Sept, 2024
Good hotel on a budget
Mayra
Mayra, 1-night trip
6/10 Good
16 Apr, 2025
Dated, needs new lobby furniture
I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
13 Feb, 2025
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Erik
Erik, 1-night trip
6/10 Good
9 Jan, 2025
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Lola
Lola, 3-night trip
10/10 Exceptional
4 Nov, 2024
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Geneva
Geneva, 3-night trip
8/10 Very good
6 Mar, 2025
Property is very old but that’s part of its charm. Not sure I liked the fact that we didn’t have a window in our room. A window could be needed for emergencies and to let in fresh air. Room was stuffy
betty
betty, 2-night trip
10/10 Exceptional
21 Aug, 2024
Super location
Josefina
Josefina, 3-night trip
10/10 Exceptional
12 Mar, 2024
Really liked the property, beautiful building, in a great area.
David
David, 3-night trip
10/10 Exceptional
29 Sept, 2024
It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
David
David, 5-night trip
10/10 Exceptional
26 Sept, 2024
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Lourdes
Lourdes, 2-night trip
2/10 Poor
10 Jan, 2025
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating
The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.