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All properties in Natales, Chile
1 room, 2 adults

Remota Hotel

4.5-star4.5 stars
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000, Chile

Luxury hotel with spa, near Mirador Cerro Dorotea
  • Free WiFi in lobby and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

The property is closed between June 01 and June 06.
  • Poor WiFi. Restaurant has limited menu. No room service. Location far from city center. Feb 29, 2020
  • We stayed at Remota hotel for 5 nights. It was a very spacious and clean room - WiFi didn…Jan 12, 2020

Remota Hotel

  • Superior Double Room, 1 King Bed, Ocean View
  • Superior Double Room, 2 Queen Beds, Sea View

What’s around Remota Hotel

Landmarks

  • Mirador Cerro Dorotea - 19 min walk
  • Puerto Natales Casino - 24 min walk
  • Plaza de Armas - 26 min walk
  • Museo Histórico - 27 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • Free uncovered onsite self parking

  • Free onsite RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Number of spa tubs - 2
  • Sauna
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA Remota has 1 treatment room. Services include sports massages and massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Remota - This fine-dining restaurant overlooks the ocean.

Remota Hotel’s small print

Also known as

  • Hotel Remota
  • Remota
  • Remota Hotel Hotel
  • Remota Hotel Natales
  • Remota Hotel Hotel Natales
  • Remota Hotel
  • Remota Hotel Puerto Natales
  • Remota Puerto Natales
  • Remota Puerto Natales, Aisen Region, Chile
  • Remota Hotel Natales
  • Remota Natales
  • Remota Hotel Puerto Natales

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 11 AM to 10:30 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CLP 103500.0 per day

Airport shuttle service is offered for an extra charge of CLP 207000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Remota Hotel

  • Does Remota Hotel offer free cancellation for a full refund?
    Yes, Remota Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Remota Hotel currently open?
    The property is closed between June 01 and June 06.
  • What are the cleanliness and hygiene measures currently in place at Remota Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Remota Hotel?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Remota Hotel?
    Yes, there's an indoor pool. Guests have pool access from 11 AM to 10:30 PM.
  • Are pets allowed at Remota Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Remota Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Remota Hotel?
    Yes, Remota offers ocean views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Cangrejo Rojo (2.2 mi).
  • Is airport shuttle service offered by Remota Hotel?
    Yes, a shuttle from the hotel to the airport is available. The charge is CLP 207000 per vehicle.
  • Is there an onsite casino at Remota Hotel?
    No, this hotel doesn't have a casino, but Puerto Natales Casino (2-min drive) is nearby.
  • What is there to do at Remota Hotel and nearby?
    Have fun with nearby activities like fishing, hiking, and kayaking. Additional recreation nearby includes spelunking, safari tours, and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Remota Hotel also has an indoor pool and a sauna.

Recent reviews

Superb 9.2 From 22 reviews

Very good 8.0
Remota pros & cons
A unique lodging experience. Pros: great breakfast, nice lounging area, rainfall shower, comfy bed. Cons: poor lighting in bathroom and, due to glass piece in wall, whole bedroom illuminated if someone turns on bathroom light. Also pricey.
us3 night trip
Very good 8.0
Remota is a very good value. The accommodations are unique and very comfortable and the staff was great.
us4 night romance trip
Exceptional 10.0
Unique romantic hotel
Amazing and very unique hotel. Just a few minutes outside downtown, makes you feel like you are in the countryside. It has beautiful views of the waterfront and the mountains. The hotel is beautifully decorated and it is very original. The architecture of the hotel is fascinating and the views from the rooms and restaurant and amazing. The food was delicious and was included with our stay. Service was outstanding. It was a perfect and very romantic place to stay.
Rodrigo, us1 night romance trip
Exceptional 10.0
Great Place to Start TdP Trip
Great place to start / end a trip at Torres Park. Hotel is a 5 minute drive outside of downtown Puerto Natales and has excellent dining options and facilities. Would actually have preferred to stay here one additional day vs. in the park.
us1 night family trip
Exceptional 10.0
Remota is a fantastic property just outside of Puerto Natales. The whole experience was fantastic. The room, which was huge and keeping with the property, overlooked the Fjord with views towards town. The food in the restaurant was exceptional, the service fantastic and the spa was a great place to relax after a day exploring the area. The tours offered by the hotel were great. The tour manager was very informative and helpful in recommending the best excursion for the days weather conditions. Remota was so good that I booked to stay again after my trip to Torres del Paine.
Steven, gb2 night trip
Exceptional 10.0
Nice location. Great view. Very good architecture. Excellent breakfast. The floor of the corridor was slightly sloped, so be careful with the luggage.
Dr.JH, gb1 night romance trip
Exceptional 10.0
This is a unique property and is absolutely beautiful. The views from every angle are wonderful, the breakfast is fantastic, and the indoor pool is a bonus. Unfortunately, the jacuzzi was not working when we were there.
us2 night trip with friends
Exceptional 10.0
Excellent, lovely friendly staff, dinning was amazing, great location, quiet.
Pamela, au2 night trip with friends
Exceptional 10.0
Increíble hotel
Todo perfecto. Excepto la regadera me parece un poco peligrosa en su acceso.
jose Miguel, us1 night family trip
Exceptional 10.0
Um dos melhores hotéis da Patagonia
Estadia excelente, localização privilegiada, serviço impecável e gastronomia estrelada
antonio, pt4 night family trip

Remota Hotel