Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
Cerro Machupicchu - 3 min walk - 0.3 km
Manco Capac Square - 6 min walk - 0.6 km
Aguas Calientes Hot Springs - 11 min walk - 0.9 km
Getting around
Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.1 miles/75.7 km
Machu Picchu Station - 2 min walk
Restaurants
Full House Peruvian Cuisine - 4 min walk
Mapacho Craft Beer Restaurant - 4 min walk
Café Inkaterra - 1 min walk
Inkaterra Restaurant Principal - 1 min walk
El Antojito Polleria - 5 min walk
About this property
Qoya Palace - Machupicchu
Qoya Palace - Machupicchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and English breakfast daily between 7:00 AM and 9:00 AM.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 10:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Hot springs nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Communal living room
Accessibility
Lift
Well-lit path to entrance
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Late checkout can be arranged for an extra charge of PEN 50 (subject to availability)
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600040139
Also known as
Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu
Frequently asked questions
Does Qoya Palace - Machupicchu offer free cancellation for a full refund?
Yes, Qoya Palace - Machupicchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Qoya Palace - Machupicchu?
Sorry, pets aren't allowed.
Is parking offered on site at Qoya Palace - Machupicchu?
Sorry, there's no on-site parking at Qoya Palace - Machupicchu.
What are the check-in and check-out times at Qoya Palace - Machupicchu?
Check-in start time: 11:00 AM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of PEN 50 (subject to availability).
What's the area around Qoya Palace - Machupicchu like?
Qoya Palace - Machupicchu is a short 2-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.
Qoya Palace - Machupicchu Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 July 2024
GREAT VALUE/COMFORT FOR A SHORT STAY!
Stayed here for 1 nite for our visit to Machu Pichu and it was great value and comfort. Nothing fancy, but walking distance from the train station and plenty of eateries/stores. They even went to the train station to walk us back to the hotel upon our arrival, so that was super nice after a long trek to MP. (Need to coordinate this service.)
The breakfast was nothing to note, but it will do for an early jump up to Machu Pichu. Overall a great value and clean/comfy place.
Highly Recommend!
SERJIO C
SERJIO C, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 June 2024
There is no plug for your phone around your bed. There's no ac.. there's a dog from around the property that doesn't let you sleep not their fault
Everyone is super nice. A walk to the train station is short.
Nairys Lagos
Nairys Lagos, 1-night trip
Verified Expedia guest review
8/10 Very good
19 May 2024
Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all.
Jeff
Verified Expedia guest review
6/10 Good
18 May 2024
Close to train/bus but room is basic: 1 towel, no outlet by bed, rough toilet paper, small counter in bathroom, water not hot enough. Good price though
salina
salina, 1-night trip
Verified Expedia guest review
6/10 Good
15 May 2024
Just okay
It was fine. The hotel has thin walls so you can hear noise and the hot water wasn’t very hot at all. It’s a greater distance from the train station but that gave us the opportunity to explore areas that aren’t as crowded. The best part of the hotel is the observation room at breakfast!
Nicole
Nicole, 2-night family trip
Verified Hotels.com guest review
6/10 Good
5 April 2024
haiwen
haiwen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 February 2024
Very friendly hosts. Let usstore our luggage after checkout
patrick
patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2023
Helpful and friendly. Breakfast made to order!
Michael
Michael, 2-night trip
Verified Expedia guest review
6/10 Good
6 December 2023
The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops.
Martha
Martha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 December 2023
Nice stay!
New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river.
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 November 2023
Breakfast is not so good.
Yohhei
Yohhei, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
staff are very friendly and the location is pretty safe and convenient
Zhongyun
Verified Expedia guest review
6/10 Good
6 October 2023
Andres
Andres, 2-night trip
Verified Expedia guest review
4/10 Fair
27 August 2023
Dongdong
Dongdong, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 July 2023
Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2023
Farina Conchita
Farina Conchita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2023
Our stay at this hotel was good. It was clean and a small breakfast was provided. There was a language barrier (I speak english) but it was no problem using google translate. Although this hotel is close to the train tracks, once you close the window, the noise is cut out. Also trains didn’t typically run at night.
Isobel
Isobel, 2-night family trip
Verified Expedia guest review
6/10 Good
25 April 2023
The place itself was fine. The room’s bathroom fan was broken and clanking any time it was turned on. The view was of a broken down building. The staff was nice. Note that if you book on E it is almost double than if you book through the hotel itself. Something I wish I had known.
Breakfast was small but decent.
Erin
Erin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 April 2023
I came with my wife and her mother and we had two rooms. The hotel was extremely clean and recently updated. The staff was some of the best we've experienced in terms of friendlyness and going above and beyond to take care of us. Breakfast on the seventh floor with a panoramic view of the river and mountains was definitely the highlight. Not to mention the price was excellent value. The town is very small so when I say the location is excellent, everything is only a 5 min walk away. Highly recommend
Harvey
Harvey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 March 2023
Very Nice experience. Great Shower. lol.
Yaniv
Yaniv, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 October 2022
Over the top customer service
The service was amazing! We only stayed there one night and they included a light breakfast! They offered to store our luggage since we were going to MachuPichu on check-out day. The administrator and the cleaning crew made us feel so at home. They worked really hard to make us feel welcomed and comfortable. I would definitely recommend Qoya Palace!
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 July 2022
Very close to the train station and friendly staff.