We arrived 50 minutes earlier before Check in but our room wasn’t ready. We waited 40 minutes before Marc Antoine (front desk team) came in and sorted it all out meaning we were able to make it to a pre booked excursion otherwise we would have missed our appointment. From Bordeaux airport, the hotel is just a minutes away. Bus 39 from the bus station runs regularly and will drop you off close to the hotel. Ticket cost less than €2 depending on how many journeys you plan to take . If you plan to get the bus , make sure you get the one that goes to Aeropac because there is many bus 39 and they all go to different areas. For the hotel, come off at Aeropac stop , hotel is just around the corner. It’s not sign posted. Just a 2 minute walk behind some trees. Hotel is still very new. Had a top floor room overlooking the office building which we wanted . We were not disappointed at all, a beautiful and very spacious room. We had breakfast, which was fresh , very tasty with many varieties to choose from. We also had dinner one evening and that also was well cooked and tasty. The hotel though is close to the airport, is quiet. Not many shops close by. After our flight was cancelled, due to unseen an Incident at the airport, we checked in a day later. I must Thank Marc-Antoine whom if it wasn’t for his help, our holiday would have been completely ruined. From amending our stay date to helping with the Uber, we were able to have an amazing time.