The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Primary image
Indoor pool
Grand Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Grand Twin Room | View from room
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Grand by SkyCity

VIP Access

The Grand by SkyCity

5.0 star property
Luxury hotel with spa, near Sky Tower

9.2/10 Superb

1,008 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
90 Federal Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Casino
  • 15 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 1 min drive
  • Auckland Ferry Terminal - 6 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Kingsland Station - 6 min drive
  • Auckland Britomart Station - 12 min walk

About this property

The Grand by SkyCity

5-star luxury hotel in the heart of Auckland Central Business District
You can look forward to a casino, a terrace, and 4 coffee shops/cafes at The Grand by SkyCity. Treat yourself to a Thai massage, hydrotherapy, or aromatherapy at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 15 onsite restaurants, which feature Italian cuisine and more. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Luggage storage, a front desk safe, and a 24-hour front desk
  • Express check-out, an elevator, and a porter/bellhop
  • Guest reviews say great things about the location
Room features
All 312 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 35 per night)
  • Onsite valet parking (NZD 55.00 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 3 bars/lounges
  • 4 coffee shops
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
Federal Deli - Onsite diner. Open select days.
Depot - Onsite restaurant. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Cash deposit: NZD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of NZD 35 for adults and NZD 19 for children (approximately)
  • Credit card charges are subject to an extra charge of 2.5 percent

Renovations and closures

The following facilities or services will be unavailable from August 21 2022 to August 28 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 40 per night

Parking

  • Self parking costs NZD 35 per night
  • Valet parking costs NZD 55.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity offer free cancellation for a full refund?
Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Grand by SkyCity?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Grand by SkyCity?
Yes, there's an indoor pool. The pool will be unavailable from August 21 2022 to August 28 2022 (dates subject to change).
Are pets allowed at The Grand by SkyCity?
Sorry, pets aren't allowed.
Is parking offered on site at The Grand by SkyCity?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 55.00 per night.
What are the check-in and check-out times at The Grand by SkyCity?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Grand by SkyCity?
Yes, there's a casino.
What is there to do at The Grand by SkyCity and nearby?
Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 3 bars and a casino, as well as a sauna and a steam room.
Are there restaurants at or near The Grand by SkyCity?
Yes, there are 15 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Chawlas (3-min walk), Kiraku (3-min walk), and Kushi Takeaway (4-min walk).
What's the area around The Grand by SkyCity like?
The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 9 minutes' walk from University of Auckland. Travelers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

dave, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Liam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

QIANNAN, 4-night trip
Verified Hotels.com guest review

8/10 Very good

B, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oh, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

emma, 1-night trip
Verified Hotels.com guest review