The Grand by SkyCity, Auckland - Updated Price, Reviews & HD Photos

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Overview
Rooms
Location
Amenities
Policies
Reviews

VIP Access

Luxury hotel with spa, near Sky Tower

9.2/10 Superb

1,008 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

90 Federal Street, Auckland, 1010

Main amenities

Daily housekeeping
Casino
15 restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Valet parking
Self parking
24-hour room service

For families

Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
Daily housekeeping

Choose dates to view prices

About this area

What's nearby

In Auckland Central Business District
Sky Tower - 1 min drive
Auckland Ferry Terminal - 6 min drive

Getting around

Auckland Intl. Airport (AKL) - 26 min drive
Auckland Remuera Station - 5 min drive
Auckland Kingsland Station - 6 min drive
Auckland Britomart Station - 12 min walk

About this property

The Grand by SkyCity

5-star luxury hotel in the heart of Auckland Central Business District

You can look forward to a casino, a terrace, and 4 coffee shops/cafes at The Grand by SkyCity. Treat yourself to a Thai massage, hydrotherapy, or aromatherapy at East Day Spa, the onsite spa. Be sure to enjoy a meal at any of the 15 onsite restaurants, which feature Italian cuisine and more. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.

You'll also enjoy the following perks during your stay:

An indoor pool
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
Luggage storage, a front desk safe, and a 24-hour front desk
Express check-out, an elevator, and a porter/bellhop
Guest reviews say great things about the location

Room features

All 312 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.

More conveniences in all rooms include:

Bathrooms with showers and free toiletries
Plasma TVs with premium channels
Childcare services, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Social distancing measures in place

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

312 rooms
Arranged over 15 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-in/out
Late check-in subject to availability
Minimum check-in age - 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (NZD 35 per night)
Onsite valet parking (NZD 55.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
15 restaurants
3 bars/lounges
4 coffee shops
24-hour room service

Traveling with children

Childcare in room (surcharge)

What to do

Golfing nearby
Sailing nearby
Windsurfing nearby

Working away

24-hour business center
Meeting room

Services

24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Umbrellas

Facilities

Built in 2004
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Casino
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Languages

Chinese (Mandarin)
English
Filipino
Hindi
Indonesian
Korean
Malay

Room amenities

Be entertained

Plasma television
Premium satellite channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

MASU - This restaurant specializes in Japanese cuisine. Open select days.

Federal Deli - Onsite diner. Open select days.

Depot - Onsite restaurant. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

Cash deposit: NZD 200.00 per stay

Optional extras

Cooked-to-order breakfast is offered for an extra charge of NZD 35 for adults and NZD 19 for children (approximately)
Credit card charges are subject to an extra charge of 2.5 percent

Renovations and closures

The following facilities or services will be unavailable from August 21 2022 to August 28 2022 (dates subject to change):

Swimming pool

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 40 per night

Parking

Self parking costs NZD 35 per night
Valet parking costs NZD 55.00 per night
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity

Grand Skycity

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Skycity Grand Auckland

SKYCITY Grand Hotel Auckland, New Zealand

Hotel Skycity Grand

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The Grand by SkyCity Hotel

The Grand by SkyCity Auckland

The Grand by SkyCity Hotel Auckland

Frequently asked questions

Does The Grand by SkyCity offer free cancellation for a full refund?

Yes, The Grand by SkyCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Grand by SkyCity?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at The Grand by SkyCity?

Yes, there's an indoor pool. The pool will be unavailable from August 21 2022 to August 28 2022 (dates subject to change).

Are pets allowed at The Grand by SkyCity?

Sorry, pets aren't allowed.

Is parking offered on site at The Grand by SkyCity?

Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 55.00 per night.

What are the check-in and check-out times at The Grand by SkyCity?

You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at The Grand by SkyCity?

Yes, there's a casino.

What is there to do at The Grand by SkyCity and nearby?

Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 3 bars and a casino, as well as a sauna and a steam room.

Are there restaurants at or near The Grand by SkyCity?

Yes, there are 15 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Chawlas (3-min walk), Kiraku (3-min walk), and Kushi Takeaway (4-min walk).

What's the area around The Grand by SkyCity like?

The Grand by SkyCity is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 9 minutes' walk from University of Auckland. Travelers love the hotel's prime location.

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

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