Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
The Grand by SkyCity
VIP
Luxury hotel with spa, near Sky Tower
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
S$209
9.0Superb1,311 verified Hotels.com guest reviews
The central location and super comfy pillows and bed! Plus the staffs are very friendly…
Sep 6, 2019
Not so friendly front of house counter staff but concierge was fine
Aug 7, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
- Free WiFi
- Parking available
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 312 smoke-free guestrooms
- Daily housekeeping
- Casino
- 15 restaurants and 3 bars/lounges
- Full-service spa
- Indoor pool
For families
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Television
What’s around
- In Auckland Central Business District
- Sky Tower - 1 min walk
- Auckland Ferry Terminal - 12 min walk
- University of Auckland - 12 min walk
- Princes Wharf - 12 min walk
- SkyCity Casino - 1 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Grand King Room
- Grand Harbour View King Room
- Grand Twin Room
- Grand Deluxe Suite
- Grand Accessible King Room
- Grand Deluxe King Room
- Grand Deluxe Twin Room
- Grand Deluxe Harbour View King Room
- Grand King Room (including Sky Tower admission)
- Grand Twin Room (including Sky Tower admission)
- Family Room, Connecting Rooms (Grand King + Grand Twin)
Location
- In Auckland Central Business District
- Sky Tower - 1 min walk
- Auckland Ferry Terminal - 12 min walk
What’s around
Landmarks
- In Auckland Central Business District
- Sky Tower - 1 min walk
- Auckland Ferry Terminal - 12 min walk
- University of Auckland - 12 min walk
- Princes Wharf - 12 min walk
- SkyCity Casino - 1 min walk
- Spark Arena - 22 min walk
- Eden Park - 2.5 mi / 4.1 km
- Auckland Zoo - 3.7 mi / 5.9 km
- Takapuna Beach - 5.9 mi / 9.6 km
- Sylvia Park - 7.6 mi / 12.2 km
Getting around
- Auckland Intl. Airport (AKL) - 29 min drive
- Auckland Britomart Station - 12 min walk
- Auckland Mt Eden Station - 4 min drive
- Auckland Grafton Station - 4 min drive
At a glance
Hotel size
- This hotel has 312 rooms
- This hotel is arranged over 15 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting/childcare*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (NZD 35 per night)
- Onsite valet parking (NZD 55.00 per night)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Full breakfast daily (surcharge)
- 15 restaurants
- 3 bars/lounges
- 4 coffee shops/cafés
- Snack bar/deli
- 24-hour room service
Things to do
- Indoor pool
- Fitness facilities
- Full-service spa
- Spa treatment room(s)
- Golfing nearby
- Sailing nearby
- Windsurfing nearby
- Casino
- Steam room
- Sauna
Working away
- 24-hour business center
- One meeting room
Services
- 24-hour front desk
- Concierge services
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 2004
- Elevator
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- Chinese
- English
- Filipino
- Hindi
- Indonesian
- Korean
- Malay
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Pillow menu
- Blackout drapes/curtains
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- Plasma TV
- Pay movies
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining
Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
The Grill - This restaurant serves lunch and dinner. Open daily.
The Grill - This restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Small print
Also known as
- Grand Hotel Skycity
- Skycity Hotel Grand
- Skycity Grand Auckland
- SKYCITY Grand Hotel Auckland, New Zealand
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland
- SkyCity Grand Hotel
- The Grand by SkyCity Hotel
- Grand Skycity
- The Grand by SkyCity Auckland
- The Grand by SkyCity Hotel Auckland
- Grand Skycity Hotel
- Hotel Skycity
- Skycity Grand
- Skycity Grand Auckland
- Skycity Grand Hotel
- Skycity Grand Hotel Auckland
- Skycity Hotel
Optional extras
Credit card charges are subject to an extra charge of 2.5 percent
Self parking costs NZD 35 per night
Valet parking costs NZD 55.00 per night
Rollaway beds are available for NZD 60.0 per day
Full breakfast is offered for an extra charge of NZD 35 for adults and NZD 17.5 for children (approximately)
Babysitting/childcare is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.
Parking height restrictions apply.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place and guests are provided with hand sanitizer.
Contactless check-out is available.
This property accepts credit cards and debit cards. Cash is not accepted.
Mandatory fees
Cash deposit: NZD 200.00 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, The Grand by SkyCity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 55.00 per night.
- Yes, there's an indoor pool.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
- Yes, there are 15 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Ela Cuisine (3-min walk), Elliott Stables (3-min walk), and Kiraku (3-min walk).
- Yes, there's a casino.
- Recommended spots to visit include Sky Tower (1-min walk) and SkyCity Casino (1-min walk), along with Auckland Ferry Terminal (12-min walk) and University of Auckland (12-min walk).
9.0Superb1,311 verified Hotels.com guest reviews
- 4.0Fair
not worth the price paid
Edward, 2 night trip with friends, Jan 15, 2020
Verified Hotels.com guest review
- 8.0Very good
Inconsistent housekeeping standard Inconsistent housekeeping standard
3 night business trip, May 27, 2019
Verified Expedia guest review
- 8.0Very good
Average accommodation. No lasting impression. We tried the food at the italian restaurant and it was fairly average.
KTan, 2 night romance trip, Mar 17, 2019
Verified Expedia guest review
- 6.0Good
Check in made no attempt to get room ready for an early check in. We were told it would definitely be ready by check in time of 3pm but also they would call me if ready earlier. They did in fact call at 3:50 to say it was ready - surely a pointless call if the room was ready, a very disappointing one if it was only ready at that time.
1 night trip, Jan 4, 2019
Verified Expedia guest review
- 10.0Exceptional
Very nice staff and good location
Very polite and helpful staff at the reception and concierge. Good location within a few minutes walk to Intercity bus station where our tours start.
LH, 2 night trip, Mar 24, 2018
Verified Expedia guest review
- 10.0Exceptional
Great value
Andy, 1 night family trip, Dec 30, 2020
Verified Hotels.com guest review
- 10.0Exceptional
The Grand @ Sky City
Well worth what we paid for. Will do this again.
Jamie, 1 night trip, Dec 26, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Wonderful hotel.
Tomas, 1 night trip, Dec 8, 2020
Verified Hotels.com guest review
- 10.0Exceptional
Great Stay , but had the View of Covid Hotel next door , interesting view
STEPHEN, 1 night trip, Nov 26, 2020
Verified Hotels.com guest review
- 6.0Good
Great Expectations
Hotel was a little disappointing. Chrome cast didn’t work when we first got there and again the next morning. Gave up on internet as it was too slow. Nothing stood out- just an average place to stay. Luckily we had a good night out at a concert and made money at the Casino.
Kerry, 1 night trip, Nov 5, 2020
Verified Hotels.com guest review