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La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

5.0 star property
Mountain hotel in Luang Prabang with 2 outdoor pools and spa

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La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

Photo gallery for La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
International cuisine, pool views

Overview of La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

9.4

Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Air conditioning
  • Free WiFi
  • Free parking
Map
Phou Vao Road, Luang Prabang, 84330
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • Free area shuttle
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

View all photos for Junior Suite, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Phou Vao Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Phou Vao Garden)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Mountain View (Pool View)

Terrace/patio

Junior Suite, Mountain View (Pool View)

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About this area

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 9 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • Manda de Laos - 20 min walk
  • Kimsatcat Korean Restaurant - 17 min walk
  • Secret Pizza - 7 min walk
  • Cafe Toui - 4 min drive
  • Bouang Asian Eatery - 4 min drive
Map

About this property

La Résidence Phou Vao, A Belmond Hotel, Luang Prabang

Located only 2.6 mi (4.1 km) from the airport, La Résidence Phou Vao, A Belmond Hotel, Luang Prabang offers a free shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Mountain Terrace serves international cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club.

Languages

Dutch, English, French, Lao

Sustainability

Sustainability practices

Garden
Free bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 6 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Yoga classes
  • Archery
  • Shopping
  • Discount at nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 38-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Mekong Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Guests under 12 years old are not allowed in the spa.

Dining

Mountain Terrace – Overlooking the pool, this restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Mountain Bar – On-site bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Phou
Phou Vao
Residence Phou Vao
Residence Phou Vao Hotel
Residence Phou Vao Hotel Luang Prabang
Residence Phou Vao Luang Prabang
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort
Belmond Résidence Phou Vao Hotel Luang Prabang
Belmond Résidence Phou Vao Hotel
Belmond Résidence Phou Vao Luang Prabang
Belmond Résidence Phou Vao
Belmond La Résidence Phou Vao
La Résidence Phou Vao, A Belmond Hotel, Luang Prabang Hotel

Frequently asked questions

Does La Résidence Phou Vao, A Belmond Hotel, Luang Prabang offer free cancellation for a full refund?
Yes, La Résidence Phou Vao, A Belmond Hotel, Luang Prabang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
Yes, there are 2 outdoor pools.
Are pets allowed at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at La Résidence Phou Vao, A Belmond Hotel, Luang Prabang and nearby?
Have fun with on-site activities such as archery and cycling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. La Résidence Phou Vao, A Belmond Hotel, Luang Prabang also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near La Résidence Phou Vao, A Belmond Hotel, Luang Prabang?
Yes, Mountain Terrace offers international cuisine and pool views.
Does La Résidence Phou Vao, A Belmond Hotel, Luang Prabang have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does La Résidence Phou Vao, A Belmond Hotel, Luang Prabang have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around La Résidence Phou Vao, A Belmond Hotel, Luang Prabang like?
La Résidence Phou Vao, A Belmond Hotel, Luang Prabang is a short 9-minute drive from Luang Prabang (LPQ-Luang Prabang Intl.) and 12 minutes' walk from UXO Laos Visitor Center.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice service and great staff who works there. They really take care of every detail so that their guests feel special. Highly recommend this Belmond Hotel to those who want to have luxury experience of Luang Prabang.
Aleksandar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was wonderful and one could not ask for a better time! The staff ere kind, attentive and very friendly. No question was an issue and staff were always making great suggestions. The ambience was terrific and we were made to feel at home as well as special. The food was a treat! We highly recommend La Residence and hope to return!
Joanne, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

yacob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A magical place. Following an intense work period and long journey, i arrive at Belmond to welcoming smiles and drumming. Gracious and affable check-in is followed by a Baci ceremony where the shaman explained the Laotian belief that a soul could leave one’s body (it had) and by ritual we restored our souls do ourselves. Then through the beautifully gardened grounds to a large, luxuriously appointed room with a view of the Luang Prabang valley. Terrific made to order breakfasts (not a buffet) including Laotian, Eastern, and Western dishes is eagerly and proudly served by the familial staff. Had cocktails and delicious snacks at the weekly cocktail party talking with very interesting life of the general manager (Salim?) The social and the quiet pools are fantastic, the massage great. Peng, the bartender who doesn’t drink, stirred up interesting concoctions. An ap and a van made everything easy. I applaud Belmond for aiding Myanmar staff with opportunities in Laos while that country is stressed. The staff was more welcoming than my own mother on a trip home. Not only did the beauty and friendliness return a weary travelers would to his body, but the experience elevated my spirit. A remarkable place of warm-hearted, inviting people. Highly Recommend.
Lonnie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was amazing! The staff were fantastic! Very friendly.
3-night family trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A perfect base
This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.
Simon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful stay in Luang Prabang
Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.
William, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!
7-night trip
Verified Expedia guest review