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CityLife Auckland

Photo gallery for CityLife Auckland

Property entrance
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of CityLife Auckland

VIP Access

CityLife Auckland

4.5 star property
City centre Auckland hotel with indoor pool

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
171 Queen Street, Auckland, 1001
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Valet parking
  • In-room childcare
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 3 min drive
  • Auckland Ferry Terminal - 7 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Mt Eden Station - 4 min drive
  • Auckland Grafton Station - 4 min drive
  • Auckland Britomart Station - 8 min walk

Restaurants

  • Chuffed - 2 min walk
  • Mai Thai - 2 min walk
  • Misters - 3 min walk
  • Culprit - 3 min walk
  • The Occidental - 3 min walk

About this property

CityLife Auckland

Located near a train station, CityLife Auckland is a great choice for a stay in Auckland. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Fellow travellers love the nearby shopping and comfortable guest rooms.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 157 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (NZD 45 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (1550 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 55 per night

Parking

  • Valet parking costs NZD 45 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

Also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

Frequently asked questions

Does CityLife Auckland offer free cancellation for a full refund?
Yes, CityLife Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CityLife Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at CityLife Auckland?
Yes, there's an indoor pool.
Are pets allowed at CityLife Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at CityLife Auckland?
Yes. Valet parking costs NZD 45 per day. Parking spaces may be limited.
What are the check-in and check-out times at CityLife Auckland?
You can check in from 2 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an on-site casino at CityLife Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
What is there to do at CityLife Auckland and nearby?
Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near CityLife Auckland?
Yes. Nearby restaurants include Tonys Lord Nelson Restaurant (3-min walk), Touquet (3-min walk) and Vulcan Lane Bagels (4-min walk).
What's the area around CityLife Auckland like?
CityLife Auckland is in Auckland Central Business District, a short 8-minute walk from Auckland Britomart Station and 5 minutes' walk from Sky Tower. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

I’d stay again
Lovely room only slight thing was the bed was very hard. Otherwise perfect
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Krista, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lesley and Ken, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
This was a great option for staying. Perfect amenities and great location right in the mix of everything. Walkable to numerous options for shopping and dining
4-night trip
Verified Hotels.com guest review

8/10 Very good

patricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed here many times prior to COVID. This is the first time in three years. Unfortunately the Hotel has aged somewhat, and its lost its glow. The restaurant and bar were closed and there was no mini bar or room service. Otherwise all was great. The bed may require changing as it has a hollow in it, and the room clock did not work, but the location is awesome and the staff are terrific.
Darren, 1-night business trip
Verified Wotif guest review

8/10 Very good

Very good location
Xu Hua, 2-night trip
Verified Wotif guest review