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1 room, 2 adults

CityLife Auckland

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Dry cleaning/laundry service
171 Queen Street, Auckland, 1001, New Zealand

Luxury hotel with indoor pool, near Sky Tower
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Fantastic facility located in the heart of downtown Auckland and walkable from the port.…Feb 3, 2020
  • Location was very good and it’s easy to access to sightseeing spots. It’s close to bus…Jan 22, 2020

CityLife Auckland

More Info: 6823 2342

from S$161
  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • 2 Bedroom Executive Suite
  • Executive 3 Bedroom Suite

What’s around CityLife Auckland

Landmarks

  • In Auckland Central Business District
  • Sky Tower - 5 min walk
  • University of Auckland - 9 min walk
  • Auckland Ferry Terminal - 9 min walk
  • Viaduct Harbour - 12 min walk
  • Princes Wharf - 13 min walk
  • Queen Street Shopping District - 1 min walk
  • SkyCity Casino - 4 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 30 min drive
  • Auckland Britomart Station - 8 min walk
  • Auckland Mt Eden Station - 4 min drive
  • Auckland Grafton Station - 4 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (NZD 45 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1550
  • Conference space size (meters) - 144
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

CityLife Auckland’s small print

Also known as

  • Auckland CityLife
  • CityLife Auckland Auckland
  • CityLife Auckland Hotel Auckland
  • CityLife Auckland
  • CityLife Hotel
  • CityLife Hotel Auckland
  • Auckland Citylife Hotel
  • Citylife Auckland Hotel Auckland Central
  • CityLife Auckland New Zealand
  • CityLife Auckland Hotel
  • CityLife Auckland Hotel

Policies

WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs NZD 45 per day

Rollaway beds are available for NZD 55 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD 17 per person (one-way)

Airport shuttle for children between the ages of 4 and 16 costs NZD 2 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for CityLife Auckland

  • Does CityLife Auckland offer free cancellation for a full refund?
    Yes, CityLife Auckland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at CityLife Auckland?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at CityLife Auckland?
    Yes. Valet parking costs NZD 45 per day.
  • Is there a pool at CityLife Auckland?
    Yes, there's an indoor pool.
  • Are pets allowed at CityLife Auckland?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at CityLife Auckland?
    You can check in from 2 PM - 6 AM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near CityLife Auckland?
    Yes. Nearby restaurants include Revive (3-min walk), Tonys Lord Nelson Restaurant (3-min walk), and MELBA Vulcan (3-min walk).
  • Is airport shuttle service offered by CityLife Auckland?
    Yes, an airport shuttle is available. The charge is NZD 17 per person one-way.
  • Is there an onsite casino at CityLife Auckland?
    No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
  • What is there to do at CityLife Auckland and nearby?
    Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Recent reviews

Superb 9.0 From 666 reviews

Exceptional 10.0
the location is very good. Prime spot for all public transport, eateries. Im happy that i have chosen this hotel last minutes.
sg2 night trip
Exceptional 10.0
Great hotel in a perfect location
Very modern and sleek hotel, excellent and service minded staff. My only complaint is that the water pressure in the shower is too low, and that it’s extremely difficult to adjust the temperature. Either too hot or too cold, since the adjustment is over-sensitive.
Anders, sg3 night trip
Exceptional 10.0
Happy Stay
The location is superb, near ferry and bus terminals. Staff were pleasant but not as friendly as I expect them to be. Guests will have to smile and greet them first instead of the other way around. It was a nice touch providing guest a ‘goodie bag’ for us to bring back the remaining toiletries like shampoo/body wash, instead of throwing them away after guests left. Bed and pillows were comfy, and we were impressed with the generous supply and choices of coffee/tea satchels which we will not see in other hotels. Will definitely stay at City Life again if we are to return to Auckland in future.
TECK SENG, sg5 night romance trip
Exceptional 10.0
Another amazing stay at City Life The only misgiving was that the restaurant Zest was closed. Missed the buffet bfasts
Mark, nz10 night family trip
Very good 8.0
Overall very good
The room was great and the service and staff were excellent. My only comment is that when I first arrived I could hear noise from the ajoining room, from kitchen appliances and the TV. However, thankfully by bed time no noise could be heard. So the walls are a little on the thin side but otherwise all good.
nz1 night business trip
Very good 8.0
City Life is centrally located in the heart of Auckland. Very handy. The room was modern and clean. Sadly the restaurant was closed due to COVID.
SallyD, au1 night romance trip
Exceptional 10.0
Easy access to the shops and restaurants in the area. Walking distance to the waterfront for the ferries.
Glenn, au2 night trip
Exceptional 10.0
Convenient location and easy for public transport
Suzanne, au3 night family trip
Very good 8.0
It would be better if they had a restaurant for the price that would include breakfast
nz1 night business trip
Very good 8.0
We like the location and front desk service. Our level 9 had quite a bad smell on the floor but this did not end up in our room thankfully.
Haden, au1 night romance trip

CityLife Auckland