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Mercure Plaza Biel

4.0 star property
Riverfront hotel in Biel with 2 bars/lounges and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Plaza Biel

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Sports facility
2 bars/lounges
2 bars/lounges

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$215
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Single Bed, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Courtyard By Marriott Biel/Bienne

Pet-friendly
Internet access
Free WiFi
Restaurant
8.6 out of 10, Excellent, (26)
The price is S$229
includes taxes & fees
27 Dec - 28 Dec
Courtyard By Marriott Biel/Bienne
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About the area

Map
Neumarktstrasse 40, Biel, BE, 2502

What's nearby

  • City Park - 5 min walk
  • Swiss Reformed City Church - 6 min walk
  • Omega Museum - 14 min walk
  • Lake Biel - 18 min walk
  • Wankdorf Stadium - 28 min drive

Getting around

  • Bern (BRN-Belp) - 50 min drive
  • Biel/Bienne Station - 11 min walk
  • Lyss Station - 11 min drive
  • Sonceboz-Sombeval Station - 13 min drive

Restaurants

  • ‪Coop - ‬4 min walk
  • ‪Ici C'Est Le Vin - ‬5 min walk
  • ‪Hou Kei Asia Fast Food - ‬3 min walk
  • ‪Beer O’clock - ‬4 min walk
  • ‪Le Panetier - ‬3 min walk

About this property

Mercure Plaza Biel

Located near a train station, Mercure Plaza Biel is a great choice for a stay in Biel. Guests can indulge in spa services, and Restaurant Barrique serves international cuisine. Other highlights include 2 bars/lounges, a fitness centre and a sauna.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 19.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1701 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Spa services
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Restaurant Barrique – This restaurant specialises in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per accommodation, per night
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 for adults and CHF 25 for children
  • Early check-in can be arranged for an extra charge of CHF 30.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 30.00 (subject to availability)

Pets

  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self-parking costs CHF 19.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Does Mercure Plaza Biel offer free cancellation for a full refund?
Yes, Mercure Plaza Biel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Plaza Biel?
Yes, cats and dogs are welcome. There's a charge of CHF 25.00 per pet, per night.
Is parking offered on site at Mercure Plaza Biel?
Yes. Self-parking costs CHF 19.00 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Plaza Biel?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of CHF 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 30.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Plaza Biel and nearby?
Have fun with nearby activities such as boat tours, hiking and mountain biking. Enjoy amenities such as 2 bars, a sauna and a fitness centre.
Are there restaurants at or near Mercure Plaza Biel?
Yes, Restaurant Barrique offers international cuisine.
What's the area around Mercure Plaza Biel like?
Mercure Plaza Biel is located by the river, a short 14-minute walk from Omega Museum and 18 minutes' walk from Lake Biel.

Mercure Plaza Biel Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

RIDVANUGUR, 1-night trip
Verified Expedia guest review

10/10 Exceptional

M, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Rania, 1-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

Nice hotel
Nice hotel with all comforts needed
Giuseppe, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Giuseppe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 2-night trip
Verified Expedia guest review

2/10 Poor

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE
Verified Expedia guest review

10/10 Exceptional

nabeel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rohit, 3-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Sandra, 1-night trip
Verified Hotels.com guest review

6/10 Good

Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff
Avi, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

JACKIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lake and centre nearby good location
Xin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property and helpful staff all around
1-night trip
Verified Expedia guest review

10/10 Exceptional

Vakur, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

quality and value
all good, nice hotel
Malcolm, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not a 4 Stars
The Hotel has no room service. The cleaning lady entered in my room without knocking. The restaurant does not open every day. The breakfast is not on self-service mode. They tried to charge parking fees on me. I had no car. They tried to make me pay the entire fee twice (check-in and check-out) and it was already paid. Quality of the air inside the room is horrible, creating lot of caugh. It is definitely not a 4 stars.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Room service claimed it was 24 hrs and it was not. The food was also a tv dinner that was warmed in the microwave for 8 mins i know because it said it on the box. Tv dinner was 15 dollars . Also they cut all current/light at 12am the first night I was there. Breakfast was below aaverage. Besides this staff was really nice.
Natalie, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Michael, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Late checkout..
The stay was really nice and the room at the Hotel was very comfortable, and the fact the we could checkout around 14:00pm was a life saver! So the overall stay was excellent.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location in central Biel/Bienne. Room and bathroom were ok. Price reasonable. Underground parking available at a cost - awkward remote control, tight to get in, but helpful as parking nearby can be difficult
1-night family trip
Verified Expedia guest review

8/10 Very good

Sean, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Double booking . Stressful situation
Hotel told us that we could only stay for one night even though we had booked and paid for 2 nights 2 months in advance , after exspensive calls to hotels.com the hotel finally agreed that it was their mistake ! Very stressful as My daughter was a teenager in a foreign country!
Lucinda, 2-night trip with friends
Verified Hotels.com guest review