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Vincci Saphir Palace & Spa

Photo gallery for Vincci Saphir Palace & Spa

Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Balcony

Overview of Vincci Saphir Palace & Spa

Vincci Saphir Palace & Spa

5.0 star property
Hammamet beach hotel with 2 restaurants, spa

7.2/10 Good

137 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Boulevard 7 Novembre, Yasmine, Hammamet, 8052
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
For families
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Enfidha (NBE) - 32 min drive
  • Tunis (TUN-Tunis - Carthage Intl.) - 49 min drive

Restaurants

  • Restaurant Alkalâa - 5 min walk
  • Caicco Romano - 6 min walk
  • Ksar El Medina - 6 min walk
  • RISTORANTE VENEZIA - 6 min walk
  • Golden Fish - 7 min walk

About this property

Vincci Saphir Palace & Spa

Vincci Saphir Palace & Spa offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site windsurfing and waterskiing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Yasmine, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a sauna. The helpful staff and shopping get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Vincci Saphir Palace & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Bowling alley

What to do

  • Tennis
  • Fitness classes
  • Volleyball
  • Bowling alley
  • Motor boating
  • Waterskiing
  • Windsurfing
  • Shopping
  • Private beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Languages

  • Arabic
  • English
  • French
  • German

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Vincci Saphir Palace & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Dining

Yasmine – This restaurant serves breakfast and dinner.
Le Voile d or – This restaurant only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 29 October until 30 June.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

A deposit is charged to guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
Please note that the hotel policy is that appropriate swimwear must be worn in the outdoor swimming pool. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.
Outside food and drinks is not permitted on the premises.

Also known as

Iberostar Palace
Iberostar Saphir
Iberostar Saphir Palace
Iberostar Saphir Palace Hammamet
Iberostar Saphir Palace Hotel
Iberostar Saphir Palace Hotel Hammamet
Saphir Palace
Accor Saphir Palace Hammamet
Saphir Palace Hotel Hammamet
Saphir Palace Hotel
Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel
Saphir Palace Spa

Frequently asked questions

Does Vincci Saphir Palace & Spa offer free cancellation for a full refund?
Yes, Vincci Saphir Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Vincci Saphir Palace & Spa?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Vincci Saphir Palace & Spa on 8 December 2022 start from S$88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Vincci Saphir Palace & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Vincci Saphir Palace & Spa?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Vincci Saphir Palace & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Vincci Saphir Palace & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Vincci Saphir Palace & Spa?
You can check in from 2 PM - 11:30 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Vincci Saphir Palace & Spa?
No, this hotel doesn't have a casino, but Casino La Medina (6-min walk) is nearby.
What is there to do at Vincci Saphir Palace & Spa and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and motor-boating and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , bowling and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Vincci Saphir Palace & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Vincci Saphir Palace & Spa?
Yes, there are 2 on-site restaurants. Nearby restaurants include Restaurant Alkalâa (5-min walk), Caicco Romano (6-min walk) and Ksar El Medina (6-min walk).
Does Vincci Saphir Palace & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vincci Saphir Palace & Spa like?
Vincci Saphir Palace & Spa is a short 6-minute walk from Carthage Land and 6 minutes' walk from Casino La Medina.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.5/10

Staff & service

5.5/10

Amenities

7.0/10

Property conditions & facilities

5.3/10

Eco-friendliness

6/10 Good

This is not a 5 star hotel.
The food for breakfast was limited and not good. The restaurant was not clean, no AC,flies arpund the food, dust on windows, cabinets, vases, dirty table clothes, plastic caps, no spoon available. Juice was not fresh. The first room we got was a work in progress. Doety and damaged curtains, dirry sheets, toilet not cleaned, towel on the floor, mini fridge on the floor, dirty Windows, 2 exteas twin beds were in tje room, and.no shower..we did ask them to give us another room...the other room was cleaner a little bit, but there were no rowels until we asksd for them. Please check hotels nwforw you gibe wrong infos to people
Bahia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mourad, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay! I have visited Hammamet many times having lived in Tunisia now for more than 3 years and this is one of my top hotels. Hotel staff was friendly and welcoming. The room had a beautiful view of the sea and is steps away from its private well kept beach. The breakfast was good as well. Its also only a short walk to the marina where you can find cafes and restaurants. The pool was also big and clean.
1-night trip
Verified Expedia guest review

8/10 Very good

Not a 5 stars hotel. Maybe a 3 1/2 or 4
Our friends went to this hotel for their honeymoon 5 years ago and recommended it. They were as disapointed as we were when they realised nothing had been updaded in 5 years. There was a tear in the (outdated)curtains and stains on the towels. It wasn't dirty, the rooms were spotless. But it wasn't the 5 stars hotel that it was back then. We had a room with sea view and weren't disapointed by that. The food was excellent. We were expecting wifi in the lobby only(as advertised) but it was available in both of our rooms. Their private beach was super clean.
Sonia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not comfort
Noisy at the room the floors are marble so whenevee other rooms move chairs noise can be heard easily & cairtins are not coverd with black out that prevent light at the room.
HAMAD, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel experience so far
The hotel is so over priced for its services and quality. At least you would expect a bottle of water at your suite upon check in. AC wasn't working properly, room safe not working, paid for dinner and was informed that I had to pay extra for any drink, including water.
Angry guest, 1-night trip
Verified Expedia guest review

6/10 Good

3 stars
Not bad nice beach no activity in September a lots of Algerians tourists very noisy and disrespectful
Verified Expedia guest review

6/10 Good

Ok overall
Not bad ,no bathroom at the beach ,no water to wash your feet from sand ,air condition is shut off in all rooms in September it's 85 deg !!!! I guess they wanna safe money on electricity ,the pool tile is very slippery, the pool is old ,need TLC !! 0 activities what so ever ,same music at the reception for 3 days slow sad piano music ,super boring and sad ...the food was ok the first night but not the second it was kind of cheap /restaurant stuff are friendly except the omelette dude who was complaining that he is not getting paid enough to do his job ..also this hotel has a bunch of rude Algerians tourists ,very noisy peoples and very impolite peoples so be aware ,
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review