Holiday Inn Express Auckland City Centre, an IHG Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel offers a fantastic location, putting you a short five-minute walk from Sky Tower and Queen Street Shopping District. Guests can visit the fitness centre for a workout or grab a bite to eat at Mozzarella & Co., which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Gaunt Street Tram Stop is 10 minutes and Daldy Street Tram Stop is 13 minutes.
Languages
English
At a glance
Hotel size
294 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (NZD 59 per day)
Height restrictions apply for on-site parking
Off-site parking nearby (NZD 59 per night; discounts available)
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
3 meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Mozzarella & Co. – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Albert – This bar only serves light fare. Open selected days.
The Great Room – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 1.9 per cent
Parking
Covered self-parking costs NZD 59 per day
Parking is available nearby and costs NZD 59 per night (164 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Auckland City Centre an IHG Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Hotel
Holiday Inn Express Auckland City Centre, an IHG Hotel Auckland
Frequently asked questions
Does Holiday Inn Express Auckland City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Auckland City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Auckland City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Auckland City Centre, an IHG Hotel?
Yes. Self-parking costs NZD 59 per day.
What are the check-in and check-out times at Holiday Inn Express Auckland City Centre, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 10:00 AM.
Is there an on-site casino at Holiday Inn Express Auckland City Centre, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (5-min walk) is nearby.
What is there to do at Holiday Inn Express Auckland City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Express Auckland City Centre, an IHG Hotel?
Yes, Mozzarella & Co. offers Italian cuisine.
What's the area around Holiday Inn Express Auckland City Centre, an IHG Hotel like?
Holiday Inn Express Auckland City Centre, an IHG Hotel is in Auckland Central Business District, a short 8-minute walk from Auckland Britomart Station and 4 minutes' walk from Sky Tower. Travellers say that the hotel is in a great location.
Holiday Inn Express Auckland City Centre, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 January 2025
Auckland visits
We stayed at this hotel twice during our visits to Auckland and each time we were very pleased with the location, service and comfort.
Martha
Martha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 January 2025
Good location
The hotel is located in a very central location and close to restaurants and businesses. Very clean with good breakfast!
ANITA
ANITA, 3-night trip
Verified Hotels.com guest review
6/10 Good
23 January 2025
Incredibly Disappointing
• The room’s cleanliness is kindly described as appalling.
• While the linen and beds were prepared nicely and clean, the carpet, tiles at entry and bathroom were disgraceful.
• Cleary the carpet hadn’t been vacuumed or the floor, and the tiles area as you walk in, and bathroom had not been cleaned or mopped.
• There was hair all over the floor.
• As you can appreciate when you are paying over $600.00 a night your expectation is that the room is clean.
• The team member we check in with was quick to tell us about the fact the hotel in less than two years old.
Dean
Dean, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2025
Great location in Auckland
Peter
Peter, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Clean, good service, good condition, convenient location.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2025
Great value Auckland stay
Very clean, updated room. Very good breakfast, and excellent helpful staff, they truly were great
neville
neville, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Great Stay in Auckland
This hotel is modern, clean and located right in the heart of Auckland. They have a great breakfast each morning in a large great room.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Auckland— Great Way to Finish of our 28 Day Dtsy .
Amazing—Very good for city centre, and a great base for other transportation modes in the area . Great stay in a great city. !
Howard
Howard, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Micheal
Micheal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
ming
ming, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Room size a little small
The room was a little small and parking was around the corner but otherwise fine.
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Very good, nice lication but no valet services
Stewart
Stewart, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Lovely city centre location, great room lovely and clean along with a fab breakfast. What’s not to like??
Anthony J
Anthony J, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
B+
So far so good.
Heather
Heather, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Bhojmattie
Bhojmattie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Very convenient to Metro. Very quite. Comfortable bed
Danny
Danny, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Good time
Everything was great. However last two days no one showed up for daily cleaning.
I did not care or call reception but was puzzled
michael
michael, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
有机会
RONG RONG
RONG RONG, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Great location, close to cruise ship terminal. Very clean and quiet room. Not the most appealing view from the room and the steep sidewalk in front of the hotel. Great staff and good dining recommendations and the ability to book shuttle services with discount tickets for the hop on/ hop off bus. Very good breakfast.