2/10 Poor
30 May 2023
Horrible Need Refund :( Please Help
My stay at this hotel was awful, I couldn’t even stay on the last day, my migraines got So Bad that I was physically sick and had to check out the day early. The hotel allowed kids to run and jump through the halls and rooms of this third floor they put us on from 8 am until 11:15. Each day. Nothing was done. Our hotel room had a strangers fake nails that were tore off and on the floor of the beds frame; That was the first cleanliness issue. I almost complained but didn’t. The bases of everything were dirty, drawers had specs and dirt; even the utensil drawer, the dishes were dirty as well as the fridge. Even our bathroom door was improperly functional; when you open or close it made an Extremely Loud screeching noise. I suffered the entire stay. The pool was Cold, I enjoyed the big bed and the big bed only, I could have had a better stay at home. That was Ridiculous. I want a refund and to be contacted properly on this stay. I have a video of the door, I have a video of me sitting in pain. Contact me directly.
Mary
Mary, 3-night trip with friends
Verified Hotels.com guest review