Costa Club Punta Arena Hotel - All Inclusive - Puerto Vallarta

We really enjoyed our stay at the hotel! It is my 3rd time! Friendly, clean and well located hotel! Really worth the price you pay for!👍

I have never left a resort before. I will start with the positive. The staff were polite and helpful. The room was clean. Now the negative. Major construction next door with a jackhammer going constantly all day. ALL DAY. It would have been nice it this was mentioned so we could have stayed elsewhere. No hot water for showering. I let the water run for a good 15 min trying to get it to heat up but it did not. Food was terrible. Very little selection. Beer seemed watered down. Our door wouldn't lock and they had to come fix it. Pool was dirty. No lamps beside the bed for reading. Two towels for three people. A man who was obviously high on something wandered through and tried to fight one of the staff. I hate giving bad reviews but do not stay here. Just don't.

My 16 year old daughter and I just got back from 1 week stay. Great clean hotel with super friendly staff. They even personally brought soup and 7 up to room when I was I’ll one day. We will go back for sure .

This was not at all what we’re expecting. The condition of the property is not good at all. 90% kids screaming during the day and then the restaurant staff and others partying with loud music until 3:30am. The food is not good at all and they somehow managed to screw up pina coladas each time too. Don’t be fooled by the nice pics you can get from the place (sunset, etc), it’s uncomfortable. You’ll learn that as soon as you walk up the the grungy concierge area actually.

En general mi estancia fue buena, un poco de ruido por las noches, pero nada que no se pueda soportar. El buffete no tiene mucha variedad, pero creo que no se puede pedir mucho más.