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1 room, 2 adults

Radisson Blu Palace Hotel, Spa

4-starHotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Place Royale 39, Spa, 4900, Belgium

4-star hotel with spa, near Thermes de Spa
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Belgium may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Hôtel full (or almost) but only one person at the reception to answer all the Requests :…Jul 25, 2020
  • Nice but not all the staff was efficient.Feb 28, 2020

Radisson Blu Palace Hotel, Spa

More Info: 6823 2342

from S$165
  • Standard Room
  • Junior Suite, Terrace
  • Superior Room
  • Suite, Terrace (Palace)

What’s around Radisson Blu Palace Hotel, Spa

Landmarks

  • Heart of Spa
  • Thermes de Spa - 6 min walk
  • Circuit de Spa-Francorchamps - 5.8 mi / 9.4 km
  • Coo Waterfall - 14.4 mi / 23.2 km
  • High Fens – Eifel Nature Park - 15.4 mi / 24.8 km

Getting around

  • Liege (LGG) - 42 min drive
  • Maastricht (MST-Maastricht - Aachen) - 52 min drive
  • Spa-Geronstere Station - 7 min walk
  • Spa Station - 8 min walk
  • Franchimont Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Belgium may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (EUR 18 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3283
  • Conference space size (meters) - 305
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • LED TV
  • Cable/satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Thermes de Spa.

The spa is open daily.

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Radisson Blu Palace Hotel, Spa’s small print

Also known as

  • Hotel Palace
  • Spa Radisson Blu
  • Spa Radisson
  • Radisson Spa
  • Radisson Blu Hotel, Spa Spa
  • Radisson Blu Palace Hotel, Spa Spa
  • Radisson Blu Palace Hotel, Spa Hotel
  • Radisson Blu Palace Hotel, Spa Hotel Spa
  • Palace Hotel Spa
  • Radisson Blu Hotel Spa
  • Radisson Blu Palace
  • Radisson Blu Palace Hotel
  • Radisson Blu Palace Hotel Spa
  • Radisson Blu Palace Spa
  • Radisson Blu Spa
  • Spa Palace Hotel

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and access to the hot springs. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

Deposit: EUR 50 per night

Optional extras

The swimming pool is accessible for EUR 25 per person, per day

Self parking costs EUR 18 per day

Rollaway beds are available for EUR 30 per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Radisson Blu Palace Hotel, Spa

  • Does Radisson Blu Palace Hotel, Spa offer free cancellation for a full refund?
    Yes, Radisson Blu Palace Hotel, Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Radisson Blu Palace Hotel, Spa currently open?
    This property is closed from January 14 2021 to March 1 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Radisson Blu Palace Hotel, Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Radisson Blu Palace Hotel, Spa?
    Yes. Self parking costs EUR 18 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Radisson Blu Palace Hotel, Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Radisson Blu Palace Hotel, Spa?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Radisson Blu Palace Hotel, Spa?
    Yes, there's an onsite restaurant, Restaurant. Nearby restaurants include La Dolce Vita (3-min walk), Domino Steak House (3-min walk), and Hestia (4-min walk).
  • Is airport shuttle service offered by Radisson Blu Palace Hotel, Spa?
    Yes, an airport shuttle is available.
  • What is there to do at Radisson Blu Palace Hotel, Spa and nearby?
    Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club.

Recent reviews

Very good 8.2 From 196 reviews

Good 6.0
Many things broken, dirty, poor service.
From the moment we arrived and the automatic door did not work to the major light in the bathroom being out to the stains in the toilet, this property was not up to the Radisson name. Worst point was that we chose the property as it is adjacent to the Thermes Spa and we wanted to get our bathing suits and robes and head up on the vernicular. I asked for early check in and as a Silver member of Hotels.com, I expected that I would get some sort of accommodation. When we arrived, she told us to come back In Two hours. We checked out the town, had a coffee and came back. When we returned, they gave us a key to a room with a king bed though we asked for twin beds and had double checked twice. As it turned out, we had to wait until check in time to get a room. This meant we had to dig out spa clothes in the lobby, come back to the lobby after our session at the spa and retrieve our suitcases while wearing a wet robe, and generally did not have any service. Very disappointing, wish we had chosen a less expensive hotel which was cleaner and had better service.
us1 night trip with friends
Good 6.0
Good location-breakfast.Service quality isn't good
'This was my second stay at this hotel My review is based on my second stay - Probably effected by the busy season, check in and check out times are unacceptably long. The personnel is young and in training, so they struggle when a problem arises. During my check out, I was asked to pay the total bill, even though the stay was booked and paid via Hotels.com. I was the second person who had this experience that day. The personnel at the desk was new at her job, so even though she did not have a more experienced person in attendance, she handled it quite professionally. The room cleanliness should be inproved. The pillow I had on the bed had scuff marks from a shoe when I arrived to the room. The house keeping kept the bathroom clean, but the rest of the room was not vacuumed. The beds were made sloppy. The tea mugs that were used the day before were not removed and replaced. The breakfast is excellent, the choice of food and beverage is very good. As it provides a seperate funicular transport from the hotel to the Thermes, I really like the location of the hotel. Very nice restaurants and hiking trails nearby. My experience from the first visit was reinforced when it comes to service at the restaurant/bar. The service is VERY slow. Do not bother going to the hotel find yourself a nice place to have your aperitif/dinner.
ie3 night trip
Poor 2.0
very disappointed
the hotel doesn't match the picture on the site. some of the hotel's amenties didn't exist (a pool for example). the room was dirty, the shower stream was too weak to shower and fresh towels and robes were not provided on one of the days. even though we complained several times to the staff, they replied that this is the hotel's policy.
Moshe, il5 night trip
Exceptional 10.0
Fabulous Room!
Great hotel. We loved our room. It was spacious, clean, and perfectly appointed. Location is perfect. We found free parking on the street, no problem. We would definitely stay here again.
us1 night trip
Exceptional 10.0
Superb
Beautiful hotel in a beautiful town.
Duncan, gb1 night business trip
Exceptional 10.0
Very clean, elegant, spacious, and calm environment. Facilities everything you could need. Access to the Thermes is a bonus, great way to relax after a long drive.
gb1 night romance trip
Exceptional 10.0
An excellent place and very friendly staff. Always a pleasure!
ca2 night trip
Exceptional 10.0
Great stay, close to Spa F1 circuit
Great stay, close to Spa F1 circuit
gb3 night trip with friends
Exceptional 10.0
All great as usual. Only downside was they've downgraded the toiletries from This Works, which were really nice, to the standard Radisson stuff which is meh. Apart from that - all good
Melindi, gb2 night business trip
Very good 8.0
The thermal spa and location of the hotel were the highlights.
ca1 night romance trip

Radisson Blu Palace Hotel, Spa