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Holland America Denali Lodge

3.5 star property
Mountain resort in Denali National Park with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holland America Denali Lodge

Lobby
Property grounds
Front of property
Aerial view
In-room safe, desk, iron/ironing board, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Concierge services
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 1 of 1 room

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In-room safe, desk, iron/ironing board, bed sheets

Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed and 1 Single Bed

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About the area

Map
Milepost 238.5 George Parks Hwy, Denali National Park, AK, 99755

What's nearby

  • Wilderness Access Center - 5 min drive
  • Denali National Park Visitors Center - 6 min drive
  • Black Diamond Golf Course - 13 min drive
  • Stampede Trailhead - 36 min drive

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 126 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Prospectors Historic Pizzeria & Alehouse - ‬3 min walk
  • ‪Black Bear Coffee House - ‬6 min walk
  • ‪Denali Doghouse - ‬7 min walk
  • ‪Thai & Chinese Food To Go - ‬4 min walk
  • ‪Alpenglow - ‬4 min drive

About this property

Holland America Denali Lodge

At McKinley Chalet Resort, you'll be within a 10-minute drive of Denali National Park Visitors Center. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and location get great marks from fellow travellers.

Languages

English

At a glance

DONE

Hotel size

    • 483 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Off-site

    • Area shuttle within 2 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Helicopter/aeroplane tours
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 28 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in reception

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Karstens Public House – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 25 per person
  • Local area shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

McKinley Chalets
McKinley Chalets Denali National Park
McKinley Chalets Hotel
McKinley Chalets Hotel Denali National Park
Hotel Mckinley Chalet
McKinley Chalet Resort Denali National Park
McKinley Chalet Denali National Park
McKinley Chalet
Mckinley Chalet Hotel Denali National Park And Preserve
McKinley Chalet Resort
Holland America Denali Lodge Resort
Holland America Denali Lodge Denali National Park
Holland America Denali Lodge Resort Denali National Park

Frequently asked questions

Does McKinley Chalet Resort offer free cancellation for a full refund?
Yes, McKinley Chalet Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at McKinley Chalet Resort?
Sorry, pets aren't allowed.
Is parking offered on site at McKinley Chalet Resort?
Yes, there's free self and extended parking.
What are the check-in and check-out times at McKinley Chalet Resort?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at McKinley Chalet Resort and nearby?
Have fun with nearby activities such as hiking and rafting, and practise your swing on the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours. McKinley Chalet Resort also has a picnic area.
Are there restaurants at or near McKinley Chalet Resort?
Yes, there's an on-site restaurant that offers American cuisine.

Holland America Denali Lodge Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay
A unique, fun place to stay. Hotel staff was very accomodating in helping us to have a room that met my disability needs. Shuttle met us at railroad and took care of getting our luggage to our room.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Check in is 3. At 3:30 I checked in and was told the room may or may not be clean, but if it wasn’t I could leave my stuff in the room and comeback later. Why would they give me a room if they didn’t know it was clean and why would I leave my stuff there? The clerk was quite distracted by two coworkers who weren’t busy. Service was poor for lunch. I was finally given a menu and told what they didn’t have, but no one ever came back for my order. I left and ate elsewhere. Parking was inadequate. People were double and triple parked in the overflow lot. It was late in the season so who knows what it’s like in summer. BTW this property is owned by Holland American cruise line.
Maripat, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Washers
The self serve washers were run by an app that did not work. Staff was able to start them with their over-ride. Glad to have them available
Nancy J, 2-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Paid for a suite and got a crooked floor, broken lock on the paito so we couldn't be secure, smelled of intense cleaner, and if you want to watch anything on the television at night forget about it. Highly don't recommend and do not trust.
Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Location. Staff were nice. Shuttles a plus.
Nancy, 2-night trip
Verified Expedia guest review

6/10 Good

Great service but room condition poor
All the people working there are very helpful. Unfortunately, the room’s condition is very poor. Carpet and sofa feel and look dirty. Bathroom floor tile is broken. No WiFi signal in room. We were there in September; maybe the condition was better at the beginning of travel season.
Peter, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious. Good options for food. The views are spectacular!
Yelena, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Check your linens before it’s bedtime. Ours were slept in and obvious that someone had eaten in bed. So gross!
Tracy, 2-night family trip
Verified Expedia guest review

6/10 Good

The rooms are a little run down compared to the overall property.
Rhonda, 1-night trip
Verified Expedia guest review

4/10 Fair

When I checked in, I was given the key to an already occupied room. I opened the room door, for the room they assigned to me, and someone else’s luggage was in the room. Luckily, no one was in there but that is a huge privacy and safety issue. The front desk staff didn’t seem like it was a big issue and acted normal when I told them what happened and assigned me another room. Also, the rooms are not what they look like in the pictures. The rooms are very old, probably 20 to 30 years old, do not expect anything modern, as seen in the pictures. Parking is an issue, we had to circle the lot for 10minutes before we could find a spot. There isn’t a place for you to temporarily park when checking in because of all the tour busses. Beautiful property, however I would not recommend staying here. The pictures in the listing are very misleading and the staff are not concerned with safety or privacy issues.
Kristin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Keith, 1-night trip
Verified Expedia guest review

6/10 Good

Great service but rooms need updated
The staff and service is exceptional. The accommodations are outdated and minimal. There are no USB ports in the rooms and no room service.
Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We liked the friendly, relaxed feel of the resort. All our interactions with staff were very positive, especially Martine at reception, Nick at the bar & Mary-Anne at the door/ tour area. Easy parking and central to the village (especially for those without a car).
Richard, 2-night romance trip
Verified Wotif guest review

6/10 Good

A musty smell. Hammering til late. Liked shampoo etc in shower. Coffee was appreciated. Staff friendly and accommodating. Lotion would have been good. Stairs were a bit of a challenge. Scenery awesome.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This place is fantastic!
Shawn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

NA
Sunaina, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Fantastic location, rooms are nothing special but comfortable and the location is worth it.
Tanya, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Safe and clean
Negin, 1-night romance trip
Verified Expedia guest review

6/10 Good

Grizzly Bear Resort is the best option in Denali
One of the two rooms that I had booked was next to the ice machine in cotton wood building. When I went back to the front desk to request for a different room, the representative was clueless and on top of it they offered another room with same issue. The representative who interacted with me was unprofessional and I had to request that individuals to engage the supervisor.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Το χειρότερο δωμάτιο που είχαμε κατα την διάρκεια των διακοπών μας στην Αλάσκα. Βρώμικη μοκέτα, μηδενικό σέρβις χωρίς καθημερινή καθαριότητα του δωματίου, σκοτεινό και χωρίς θέα δωμάτιο. Το προσωπικό δεν ξέρει τι του γίνεται. Ο νεαρός που έκανε το check in δεν ήξερε τιποτα σχετικα με το κατάλυμα και ήταν σχετικά αγενής. Με έστειλε στο δωμάτιο με λεωφορείο του ξενοδοχείου, με 2 βαλίτσες στο χέρι, ενώ μπορούσα να πάω στο δωμάτιο με το αυτοκίνητο μου. Προσπάθησα να αλλάξω δωμάτιο, αλλά μετά από μισή ώρα διαπραγμάτευση μου είπαν ότι δεν γίνεται. Τους δήλωσα ότι ήμουν διαθετιμένος να πληρώσουμε παραπάνω για να φύγουμε από την σπηλιά που μας έβαλαν. Βρίσκεσαι σε ένα λαβύρινθο που δεν ξέρεις που να πας. Είναι πολύ υπερτιμημένο γιαυτό που προσφέρει.
STAMATIS, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tracy, 1-night trip
Verified Expedia guest review

6/10 Good

Arrived at property around 6:30 PM.. no parking was available - they asked me to park little further. Went to park at other parking area where no shuttle was available and it was not possible to walk back to checking counter with 4 bags. Drove back again at main parking lot since I had 4 bags with me. Staff was helpful but parking arrangement is horrible.. avoid this place if you have more bags / luggage.
Chirag, 1-night family trip
Verified Expedia guest review