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ibis Styles Canberra Tall Trees

Motel convenient to Canberra Centre, aimed at LGBTQ guests

  • Free WiFi and free parking
From
S$99

Image gallery

  • Family Room, Multiple Beds - Guest Room
  • Family Room, Multiple Beds - Guest Room
  • Family Room (Six People) - Living Area
  • Family Room (Six People) - Bathroom
  • Family Room, Multiple Beds - Guest Room
Family Room, Multiple Beds - Guest Room. Image 1 of 48.
1 / 48Family Room, Multiple Beds - Guest Room
21 Stephen Street, Canberra, 2602, ACT, Australia
7.8.Good.
  • Came back after dinner to find we were locked out of our room. 7.30pm. No one at…

    May 5, 2021

  • Advertised as having room service however on arrival was told that the restaurant was…

    May 4, 2021

See all 447 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 83 smoke-free guestrooms
  • UNESCO Sustainable Property
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Barbecue grills

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Ainslie
  • Canberra Centre - 36 min walk
  • Australian War Memorial - 39 min walk
  • Mount Ainslie - 29 min walk
  • Kamberra Function Centre - 37 min walk
  • Glebe Park - 40 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room
  • Standard Room (Queen and Single)
  • Standard Queen Room - 1 Queen Bed
  • Superior Room
  • Standard Queen with Bunk Bed
  • Superior Twin Room, Multiple Beds
  • Executive Room, 1 Queen Bed with Sofa bed, Balcony
  • Family Room, Multiple Beds

What’s around

Landmarks

  • In Ainslie
  • Canberra Centre - 36 min walk
  • Australian War Memorial - 39 min walk
  • Mount Ainslie - 29 min walk
  • Kamberra Function Centre - 37 min walk
  • Glebe Park - 40 min walk
  • Canberra Museum and Gallery - 41 min walk
  • Civic Square - 41 min walk
  • City Hill - 43 min walk
  • EPIC - 44 min walk
  • Canberra Theatre Centre - 44 min walk

Getting around

  • Canberra, ACT (CBR-Canberra Intl.) - 17 min drive
  • Kingston Canberra Station - 15 min drive
  • Queanbeyan Railway Station - 22 min drive
  • Bungendore Station - 32 min drive
map
See on map
21 Stephen Street, Canberra, 2602, ACT, Australia

At a glance

Size

  • 83 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to LGBTQ guests
*See small print for additional details or extra charges

At the motel

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Tall Trees Canberra Hotel Ainslie
  • Tall Trees Canberra Ainslie
  • ibis Styles Canberra Tall Trees Motel
  • Tall Trees Canberra
  • ibis Styles Canberra Tall Trees Ainslie
  • ibis Styles Canberra Tall Trees Motel Ainslie

Optional extras

Late check-out can be arranged for an extra charge of AUD 20 (subject to availability)

Pets are allowed for an extra charge of AUD 60 per accommodation, per stay

Service animals exempt from fees

Policies

This property caters to LGBTQ guests.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Styles Canberra Tall Trees does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of AUD 60 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
  • You can check in from 2:00 PM - 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Breizh Cafe (7-min walk) and Pialligo Estate (5.8 mi).
7.8.Good.
  • 10.0.Exceptional

    We arrived after check in had closed but the process to get our room key was easy. The bed and pillows were comfortable and the air con kept the room nice and warm. The room was excellent value for money.

    1 night romance trip, Apr 29, 2021

    Verified Lastminute guest review

  • 8.0.Very good

    Overnight stay during family travel. Hotel staff were very friendly and accommodating. Hotel itself is very old and outdated, but if very well presented and clean.

    1 night family trip, Apr 18, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Quiet suburban location, spacious rooms

    1 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Rooms are clean but very basic. We were “upgraded” as I arrived early and my allocated room stunk of smoke. I lost the basic cooking appliances being “upgraded”. Front office staff are friendly but housekeeping do not talk to you when you pass them and saw hello. They also leave piles of sheets and towels in the hallways most of the day. I had items “missing” from the mini bar which we didn’t touch and wasn’t fully stocked to begin with , I was charged after my departure. Maybe check with housekeeping who has the wine.

    3 night trip, Apr 12, 2021

    Verified Wotif guest review

  • 8.0.Very good

    There were quite a few steps and stairs which I found difficult.

    1 night family trip, Apr 8, 2021

    Verified Wotif guest review

  • 6.0.Good

    This place is an older, motel-style place and I think it wasn't the type of place to be under the Ibis banner. Anyway the accomodation is dated but fine. My problem, and the reason I will not come back, is the horrible arrangements around late check-ins, which I do frequently. I was ringing for a number of hours before my arrival to pre-arrange a late check-in, as I would do often. Normally you get in touch, someone arranges a key or gives you a PIN ahead of time, and when you arrive, you just go into your room. It is quite clear this hotel is not staffed, as nobody answers the phone, and on arrival, you have to press an intercom to connect you to a call centre, in order to get in and get your keys. I had been driving 7 hours and tried to do the right thing but I had to wait 10 minutes for my call to be connected to a frazzled, overworked operator who then gave me a PIN and let me into the key box to get my keys. So, if you need to check in late, go somewhere else.

    1 night business trip, Apr 7, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The two bed room was too small. Only 1 chair. Bathroom too small. Nowhere to put the suitcase rack. No toaster and a maid said can’t have one because if the toast is burnt it will set of the smoke detector. But ask management. Didn’t bother. Parking cramped— had 2 days parked next to a truck full of tradie rubbish. The place is out of date and badly managed.

    2 night romance trip, Apr 7, 2021

    Verified Wotif guest review

  • 6.0.Good

    The other guests were intolerant of my autistic son making noise at 630pm. Everything else was great

    2 night family trip, Apr 6, 2021

    Verified Wotif guest review

  • 6.0.Good

    Tiny rooms. Breakfast room advertised as open but never was. Never set eyes on any staff. Rowdy guests.

    3 night family trip, Mar 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was secluded and quiet. I'm not saying any more, get stuffed

    1 night trip, Mar 23, 2021

    Verified Wotif guest review

See all 447 reviews