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1 room, 2 adults

Sofitel Chicago Magnificent Mile - Chicago

4.5-star4.5 stars
20 E Chestnut St, Chicago, IL, 60611, United States of America

Luxury hotel with restaurant, near Water Tower Place
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Perfect location. Excellent service.Aug 21, 2019
  • The customer service was great, however the room itself was dirty. The towels and robe in…Aug 9, 2020

Sofitel Chicago Magnificent Mile - Chicago

More Info: 6823 2342

from S$172
  • Luxury Room, 1 King Bed, City View (Floors 22-32)
  • Superior Room, 1 King Bed (Floors 11-21)
  • Suite, 1 Bedroom, Corner (Prestige)
  • Junior Suite, 1 King Bed with Sofa bed
  • Superior Room, 2 Double Beds
  • Classic Room, 1 King Bed (Floors 6-10)
  • Junior Suite, 1 King Bed with Sofa bed, Accessible

What’s around Sofitel Chicago Magnificent Mile - Chicago

Landmarks

  • In Near North Side
  • Water Tower Place - 4 min walk
  • John Hancock Center - 4 min walk
  • Chicago Riverwalk - 16 min walk
  • House of Blues Chicago - 16 min walk
  • Chicago Theatre - 18 min walk
  • Grant Park - 23 min walk
  • Navy Pier - 24 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 25 min drive
  • Midway Intl. Airport (MDW) - 25 min drive
  • Chicago, IL (PWK-Chicago Executive) - 33 min drive
  • Millennium Station - 22 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Grand Station (Red Line) - 10 min walk
  • Chicago Station (Brown Line) - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 415 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 30 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sofitel Chicago Magnificent Mile - Chicago’s small print

Also known as

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Chicago Magnificent Mile Chicago
  • Sofitel Chicago Magnificent Mile Hotel Chicago
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago

Policies

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property is licensed under an applicable law.Property Registration Number Hotel License

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 125.00 per night

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 23.48 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Newspaper

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 76.00 per day with in/out privileges

Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Chicago Magnificent Mile - Chicago

  • Does Sofitel Chicago Magnificent Mile offer free cancellation for a full refund?
    Yes, Sofitel Chicago Magnificent Mile does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel Chicago Magnificent Mile?
    Yes. Valet parking costs USD 76.00 per day.
  • Are pets allowed at Sofitel Chicago Magnificent Mile?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 250.00 per stay.
  • What are the check-in and check-out times at Sofitel Chicago Magnificent Mile?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sofitel Chicago Magnificent Mile?
    Yes, there's an onsite restaurant. Nearby restaurants include Tempo Cafe (1-min walk), Le Colonial (3-min walk), and Sunny Side Up & Coffee Shoppe (4-min walk).
  • Is airport shuttle service offered by Sofitel Chicago Magnificent Mile?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 1,829 reviews

Exceptional 10.0
A1 everything
Daryl, us1 night trip
Exceptional 10.0
You must stay here!
The staff at Sofitel are exceptional. They went above and beyond to help me in every which way. I felt special! Excellent hotel! Highly recommend!
Maritza, us2 night family trip
Exceptional 10.0
love it
okay not ganna lie i’ve never heard of the place i got an amazing rate for the couple of nights i was there. the beds are supper comfy the rooms are clean and they offer so much for the people who stay. definitely worth the stay top floors are where it’s at if you are looking for some beautiful views only down side about the place was no rooftop
us2 night trip
Fair 4.0
Broke AC, finicky shower
When I booked this hotel I was really excited about the location and reviews I read. That being said, out stay was extremely disappointing. For starters the shower was super finicky, it was either blistering hot or ice cold, no matter how long we waited for it to adjust. The AC was also not properly working our entire stay, which was by far the worst part considering how hot it was outside. We had it set for 65 degrees and it said the room temp the entire time never dropped below 80. Needless to say it was very hard to sleep, the room was muggy and humid. They finally went up an engineer the last night to see what the problem was, but it didn’t seem to make much of a difference. I’m not sure if we just had bad luck but we will never be staying there again, it was not worth it and was really the only negative part of our entire trip.
Brenna, us3 night trip
Exceptional 10.0
Hotel was gorgeous. Very clean. Although I asked for the room to be away from elevator it was not. However, did not hear a thing. Very quiet. Breakfast was suppose to be included. Hotel attendant stated that that service was suspended. When I mentioned it was suppose to be...they were happy to accommodate and validate the reservation as it was planned. Breakfast was carryout and delish!
Dana, us1 night trip
Exceptional 10.0
Beautiful hotel. Great location
The staff at the front desk were very nice and helpful, the hotel itself was gorgeous and very clean! No smoke smell or stains on the bedding. The room was a perfect size and incredibly comfortable for our four night stay. Definitely would recommend! Super close to a park and public transit. My only recommendation is since it is pet friendly it would have been amazing to have a hotel dog relief area - we had to walk a few blocks to the park so our dog could use the bathroom which wasn't a big deal.
Vanessa, us3 night trip
Exceptional 10.0
Weekend an the Sofitel
Overall the room was nice and the location was perfect. Only bad thing was the number they give you to text for guest service doesn't work. I texted for something and no one responded or came to the room. Other then that I had a good time.
Natasha, us2 night trip
Exceptional 10.0
Loved our stay so much, we went back for more
Loved this hotel and our stay so much that We tacked on 3 more nights to our reservation. The only thing missing is a swimming pool.
Devyn, us3 night family trip
Very good 8.0
Nice and Comfy
The room was a little smaller then I imagined but overall stay was nice and comfy.
Andrea, us3 night trip
Very good 8.0
Hotel staff were friendly, however, most services (i.e room service, turndown etc) were not available due to COVID19. However, the team at the hotel were accommodating and helpful. No complaints.
us2 night trip

Sofitel Chicago Magnificent Mile - Chicago

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