2/10 Poor
3 December 2024
Nightmare before Thanksgiving
I can’t begin to describe how angry this stay made me. We arrived to check in and the gentleman says he has three rooms reserved for us. Unsure of why there were 3 rooms, we say we only need two, one with a king and the other with two queens. The price somehow went from $140 to $180. The room was DISGUSTING. There was a brown spot on one of the beds, junk backed up from the shower drain, there was a permanent mildew ring on the toilet, and the shower curtain was covered in mold. We asked for a pillow and were told they didn’t have any. The floors were visibly dirty. I was mortified this is where I booked for our family to sleep. The pictures are absolutely NOT what the facility has to offer.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review