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Mara Serena Safari Lodge

5.0 star property
Luxury lodge with safari, near Mara River

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mara Serena Safari Lodge

Lobby sitting area
Outdoor pool
Hot stone massages, deep-tissue massages, Swedish massages
View from property
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Business centre
  • Airport shuttle
  • Terrace
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The price is S$682
includes taxes & fees
22 Dec - 23 Dec

Room options

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Showing 1 of 1 room

View all photos for Standard Room

Premium bedding, desk, free WiFi, bed sheets

Standard Room

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Premium bedding
Fan
Private bathroom
Bathrobes
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About the area

Map
Maasai Mara Game Reserve, P.O. Box 48690 N, Maasai Mara

What's nearby

  • Mara Triangle - 1 min walk - 0.0 km
  • Maasai Mara National Reserve - 38 min drive - 19.0 km
  • Oloololo Gate - 43 min drive - 21.5 km
  • Mara North Conservancy - 98 min drive - 44.5 km
  • Musiara Gate - 109 min drive - 43.7 km

Getting around

  • Maasai Mara (MRE-Mara Serena) - 5 min drive
  • Maasai Mara (KTJ-Kichwa Tembo) - 56 min drive
  • Maasai Mara (ANA-Angama Mara) - 65 min drive
  • Maasai Mara (KEU-Keekorok) - 98 min drive
  • Maasai Mara (MDR-Musiara Airstrip) - 112 min drive
  • Maasai Mara (HKR-Mara North) - 118 min drive
  • Maasai Mara (OLG-Olare Airstrip) - 149 min drive
  • Maasai Mara (OLX-Olkiombo) - 152 min drive
  • Maasai Mara (OSJ-Ol Seki Airstrip) - 25 miles/40.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Barafu Lounge - ‬128 min drive

About this property

Mara Serena Safari Lodge

Mara Serena Safari Lodge is just 1.3 mi (2.1 km) from the airport and offers a shuttle (available on request). Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious lodge include an outdoor pool, a bar/lounge and a fitness centre.

Languages

English

At a glance

Hotel size

  • 74 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 6 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - midnight
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM.
  • This property is located within The Mara Triangle Conservancy in Maasai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6:00 AM to 6:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Safari
  • Wildlife viewing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby

Working away

  • Business centre
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • No plastic water bottles

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Fan
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)
This property is located within The Mara Triangle Conservancy in Maasai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 12 costs USD 10 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 7997

Also known as

Mara Serena
Mara Serena Lodge
Mara Serena Safari
Mara Serena Safari Lodge
Mara Serena Safari Lodge Masai Mara
Mara Serena Safari Masai Mara
Serena Lodge Mara
Serena Mara
Serena Mara Lodge
Serena Mara Safari Lodge
Mara Serena Safari Lodge Lodge
Mara Serena Safari Lodge Maasai Mara
Mara Serena Safari Lodge Lodge Maasai Mara

Frequently asked questions

Is there a pool at Mara Serena Safari Lodge?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mara Serena Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Mara Serena Safari Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Mara Serena Safari Lodge?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Mara Serena Safari Lodge?
Check-in start time: noon; check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Mara Serena Safari Lodge and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes game viewing, a wildlife and game drive and a safari. Enjoy a swim in the outdoor pool or use the lodge's other amenities, which include a fitness centre and spa services. Mara Serena Safari Lodge also has a garden.
Are there restaurants at or near Mara Serena Safari Lodge?
Yes, there's an on-site restaurant.
Does Mara Serena Safari Lodge have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Mara Serena Safari Lodge have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mara Serena Safari Lodge like?
Mara Serena Safari Lodge is located a short 1-minute walk from Mara Triangle.

Mara Serena Safari Lodge Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Albert, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience and beautiful property
MICKALON, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Heard of elephants, hippos can be seen from the pool area. Amazing views.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had an excellent stay at Mara Serena Lodge in Masai Mara game reserve. Thoroughly enjoyed ourselves, from the staff to the game drives all were excellent Thank you to all the teams . Tha
IMDAD, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shay, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding lodge with the friendliest & most helpful staff. Room was comfortable and view from balcony is beautiful. Our 3rd year staying here & will always stay here if possible. Food is great, dining room folks are top notch. They pack an excellent breakfast/lunch for days you don’t want to dine in. An overall wonderful experience.
Albert, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mr matthew wiliam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay here and we would come back. First, a big thanks to Chef Kennedy for preparing meals for my wife Kathryn, who cannot eat gluten, dairy products, oil and red meat. Second, a big shoutout to William W who took care of us on safari! William is great and if we came back we’d request him to take us on safari again. We loved the location of the lodge. The game drives were great and the staff was so friendly. The Masaai warrior (I think his name was Julian) who greeted us was so nice. We enjoyed the view from the lodge and our room. Everyone was friendly and we hope to be back! Bring cash because there is no ATM at the lodge. We wish we brought cash so we could top William and the staff and purchase art during our trip to the village. Thank you all for making our stay pleasant! And thank you William for everything, including hanging out with us as we waited for the airplane. -Nick and Kathryn
Nickolaus, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and went out of their way to make you feel welcome. Fantastic for safari viewing. Great food. All around, great experience.
Daniel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

great rooms and service
CHARLES, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Number one the pictures online do not do this place justice!!! it's simply an amazing place... from the views and rooms to the staff the food did I say views... from every place you sit, stand walk around the views are simply awesome!! This was my first time to the Mara however in talking to other guests some had told me that they have been to the Mara 8 times and this place was simply the best ever.. so for me I know know no better however I can't wait to get back to this place... I only stayed 2 days I really needed to stay 4.. and I will next time for sure!
BRIAN, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location is absolutely unique and amazing, settled on a hill with panoramic views of the Maasai Mara plains, from each room. I was able to observe Elephant herds, Giraffes, Buffaloes, Warthogs from my room. What impressed me the most, was the frendliness and professionalism of the staff. They made me feel very welcome every minute of the stay. I approached the desk with a few requests (e.g. to change my room) and all of them were solved without hesitation to my full satisfaction.
Damian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Donna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We recently stayed for 11 nights at Mara Serena Lodge. My husband and I were self driving and did not have the benefit of a guide to help with things. Duncan, the manager, went above and beyond to assist with anything we needed. He worked tirelessly to help with internet issues, patiently answered all our questions, and was genuinely interested in making sure our stay was as pleasant and enjoyable as possible. The lodge was very clean and all staff wore masks, which we appreciated. Dining area was spotless and food was very good. Thanks to Bernard and Eric, our dining attendants, Michael, for his music and good humor, and every person there for their warmth and friendliness. We will definitely stay here again and highly recommend Mara Serena.
11-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, amazing staff, epic game drives
We had a great time at the hotel. The rooms are very well maintained, the staff was extremely attentive and our game drives were GREAT! We couldn’t have asked for a better stay. Special thanks to Vivian and Benjamin to their amazing service!
Arine, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Covid stay
Stayed in August after re-opening with covid. Masks must be worn at all times, food served to you from buffet, temperature checks when entering and hand washing facilities. Unfortunately some light fingered person(s) decided to ransack our car, they only took sweets but not pleasant to have your bags and clothes turned inside out.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely location ad fantastic views. Welcoming staff.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was excellent. Amenities great. The room could have been little better; NO AIR CONDITIONING, NO TV. NO SCREENS. Staff & services excellent
4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Best view in the world! Enjoy the vista, elephants, and giraffes from the pool or your hotel window. Staff couldn’t be more kind and accommodating. Safari wildlife is maybe best in the world. I’ve been twice now and both times managed to see the “big 5” plus many elephants, giraffes, and warthogs etc. I also recommend the village tour! Our guide John really showed us a good time while educating us about his family and culture. Food (considering the distance from a grocery store etc) is excellent! Plenty of fruits and vegetables- plus delicious carnivore options too. Love this place and can’t wait to visit again with my parents.
3-night romance trip
Verified Expedia guest review

6/10 Good

I did not like the staff in the dining room ingroreing me on the last day at breakfast
4-night trip
Verified Expedia guest review

4/10 Fair

Do not go there
The lodge is in a desperate need of renovation.Filthy, paint chipped, hardware loose, appliances ancient, mosquito nets with holes. Our mattress had blood stains and no mattress pads. We got one pillow without pillow case. We wanted to check out immediately but there is nowhere to go at a short notice . For the price they charge they should be ashamed for the “luxury lodging” they provide. Food was terrible, could not cut any meats even with a stake knives. Salads limited to tomato and cucumber. We had to settle for rice. They nickele and dime you every step of the way: water, tea, coffee is an additional cost ( and this is a full board) Staff is overworked and probably greatly underpaid, everyone was waiting for a handout and this is with a service charge already included in the stay. Hotel caters to huge tour groups who descend upon it and make stay noisy and stressful
David, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

A fabulous stay right in the heart of the park. The staff and service were really excellent. They made it a real home from home. Highly recommended
3-night trip
Verified Expedia guest review

10/10 Exceptional

SIMPLY THE BEST
This was the best hotel EVER!!!! from the Safaris, to the food to the hospitality! The views, the beauty, the landscape. WE WILL BE BACK AND BRING FAMILY!! Thank you for looking after my Father in law so well. They loved their time.
Chloe, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Safari Expetience
Price needs to be seen in conjunction with value. The whole safari experience is expensive in dollar terms - including getting to Nairobi and also the the reserve, park entrance, balloon flight etc. But all this must be weighed against the excellent game viewing, the clean, well run Hotel, excellent cruising and the amenities all of which are close at hand. Balloon flights can be reserved in the hotel itself which is very convenient. Overall the experience is well worth the investment and the hotel is highly recommended.
Tony, 3-night trip
Verified Lastminute guest review