Comfort Suites Northlake

2.5 star property
Hotel with outdoor pool, near Northlake Mall

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Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility
Lobby
In North Lake, Comfort Suites Northlake offers a warm welcome with a free breakfast buffet and dry cleaning/laundry services. Unwind at the seasonal outdoor pool or stay connected with in-room WiFi. With express check-out, meeting rooms, and helpful staff nearby attractions like Northlake Mall are within easy reach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Free parking

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is S$125
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

Business Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

7.8 out of 10
Good
(56 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Sofa bed - double
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269

What's nearby

  • Northlake Mall - 16 min walk - 1.4 km
  • Concord Mills - 12 min drive - 15.5 km
  • University of North Carolina at Charlotte - 12 min drive - 14.0 km
  • Bank of America Stadium - 13 min drive - 18.6 km
  • Spectrum Center - 13 min drive - 18.5 km

Getting around

  • Concord, NC (USA-Concord Regional) - 13 min drive
  • Charlotte-Douglas International Airport (CLT) - 17 min drive
  • Charlotte Station - 13 min drive
  • Kannapolis Station - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬3 min drive
  • ‪Hickory Tavern - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬3 min walk

About this property

Comfort Suites Northlake

Comfort Suites Northlake puts you within a 15-minute drive of University of North Carolina at Charlotte and Spectrum Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bob Evans, which serves American cuisine and is open for breakfast, lunch and dinner. A fitness centre and a snack bar/deli are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 12:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Bob Evans – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from June 01 to September 02

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

Does Comfort Suites Northlake offer free cancellation for a full refund?

Yes, Comfort Suites Northlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Northlake?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Comfort Suites Northlake?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Northlake?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Comfort Suites Northlake?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Comfort Suites Northlake and nearby?

Comfort Suites Northlake has an outdoor pool and a fitness centre.

Does Comfort Suites Northlake have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.

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Comfort Suites Northlake Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Couch
Family friendly
Elevator
Location
Desk

What guests liked

  • Breakfast was consistently praised for being hot, fresh, fully stocked, and served with excellent service by staff members like Charlotte. (28 reviews)
  • The property is located near many dining options and has a good selection of restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good quality hotel in good area.

Nice hotel in decent area. Friendly staff and great breakfast.
DUNCAN, 1-night trip

10/10 Exceptional

Great place with good breakfast offering.
Patrick, 1-night trip

8/10 Very good

Will visit again

Really clean and comforteble rooms. Lack of housekeeping, but well kept whilst eventually there. Shortage of items for breakfast, but still good.
Morgan, 3-night trip

10/10 Exceptional

Really Nice and a Great Price!

My son and I stayed here for an overnight stay and it was wonderful. The staff was friendly and accommodating. The breakfast set up was nice and my son loved it. If you need somewhere to stay that's not far from shopping, the hwy, etc., definitely give them a go!
Kit, 1-night trip

10/10 Exceptional

Politie, helpful staff. Good breakfast
Janaisha, 2-night trip

10/10 Exceptional

Love It Here

Always a good stay and Charlotte is wonderful in the morning with the breakfast. Very friendly lady and a warm smile.
Meryl, 1-night trip

10/10 Exceptional

Excellent staff and great management

Staff at this hotel was excellent. Everyone we dealt with was on top of things. Evening front desk was very helpful and the woman that was managing breakfast was super friendly and very much on top of everything. General manager walked around during breakfast to check in on everyone. Hotel was also very clean with spacious rooms. We just stayed one night as a road trip stopover, but if we are in the area again we would seek out this place.
William, 1-night trip

10/10 Exceptional

Nice place to stay.
Debra, 1-night trip

10/10 Exceptional

Break fast

Amazing breakfast
Zinash, 4-night trip

10/10 Exceptional

Very nice and accommodating.
tracy, 2-night trip

6/10 Good

Great location…. That’s all

We were given a room on the 4th floor. When we opened the door roaches were all over the room. The bathroom was infested. We were given another room on the 2nd floor and the bed spread was stained the bathroom was not clean. We like the location. I would not do this again.
Janice, 2-night trip

10/10 Exceptional

Great staff and service

Staff was especially helpful and friendly and the breakfast staff did a really great job also keeping up with stuff rooms where nice and comfortable
2-night trip

8/10 Very good

Check in was excellent first room not to clean
Kelly, 3-night trip

10/10 Exceptional

Good Property

Would recommend. Good condition + comfortable + good amenities
Joshua, 2-night trip

2/10 Poor

BAD EXPERIENCIE - I NEED TO REFOUND

"The experience was so bad that I had to leave the next day to look for new accommodation. The hallways smelled like marijuana, everything was dirty, and the room had someone else's hair and dirt on the floor. I truly need some kind of refund for the terrible experience I had. I was traveling with my two children — it was awful."
EMILIO, 7-night trip

6/10 Good

Ok for the price

The staff worked to fix my issue. There was mold in the bathroom. The bathroom was very small and the toilet was low in the two bedrooms room. I hear the rooms with the king beds had bigger bathrooms. The staff worked to to fix the problems.
Nataki, 5-night trip

8/10 Very good

Nice location for to visit nascar shops
Mark, 3-night trip

10/10 Exceptional

My experience

The room was nice and tidy and had a nice aroma to it. It was also very comfortable and pleasant to stay here all the way from NY. The breakfast was amazing, always hot, fresh and fully stocked. I would absolutely recommend this hotel to friends and family. Thanks Comfort!!
Ernika, 2-night trip

10/10 Exceptional

Exceeded what I was expecting

I booked this hotel by accident, I honestly thought I had booked Courtyard by Marriott so I didn't know what to expect. Upon arrival we were welcomed with a very friendly greeting and a pleasant smile. The gentlemen got right to checking us in and giving us the lay out of what offered. The breakfast area was clean and Ms Charlotte was very pleasant and ensured that food was hot and available. She was very accommodating. The rooms had been updated and you could smell the cleanliness. Overall I had a great stay and got plenty of rest.
Victoria, 2-night trip

2/10 Poor

Bathroom had mold - not cleaned, microwaves dirty
Cordell B, 4-night trip

10/10 Exceptional

Nice spot.

Very pleasant, helpful staff. Nice property, convenient location. If I were to critique anything, I would suggest a broader selection of pillows.
John, 4-night trip

8/10 Very good

The place need some renovations but overall it was good place to stay and good breakfast
Rosa, 2-night trip

8/10 Very good

Everything was great!
Kimberly, 2-night trip

10/10 Exceptional

The process to book was easy. They did requiere a deposit when I went to check in but it was refunded. The rooms were clean.
Ireni, 1-night trip

2/10 Poor

Terrible. Had no water and was not told at check in. Plugs did not work in room to charge phones. Not a good experience at all. Would have asked for money back if I had not booked through this app and was non refundable.
Kelley, 1-night trip