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Hotel New Otani Osaka

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In the heart of Osaka, Hotel New Otani Osaka offers a luxurious retreat with an art gallery, shopping mall, and 2 coffee shops/cafes. Unwind at FitnessCLUB spa or take a dip in the indoor pool; enjoy breakfast to dinner at one of the 10 on-site restaurants. With multilingual staff and proximity to public transit nearby Osaka Castle and Dotonbori Glico Sign.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 11 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • DVD player
The current price is S$163
20 Jul - 21 Jul

Why we love this property

Work meets relaxation
Located in the city centre, this hotel offers 17 meeting rooms and workstations. After business hours, guests can enjoy the spa, sauna, and tennis courts.
Food scene extravaganza
This hotel dazzles with 11 restaurants, a cafe, and 2 bars offering diverse cuisines. Garden views and vegan options enhance every meal.
Spa escape by the river
A full-service spa, sauna, and hot tub create a riverside wellness sanctuary. The fitness room and daily spa services enhance the relaxation journey.

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Room

A hotel room with two beds, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Non-Smoking Deluxe Double Castle View

A hotel room with a large bed, a desk, two chairs, a nightstand, and a view of the cityscape.

Non-Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Non-Smoking Deluxe Twin Castle View

A hotel room with two beds, a television, a dresser, and a view of the city at night.

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Castle View

A hotel room with a large bed, two bedside tables, a desk with a chair, a dresser, and a large window with curtains.

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(19 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Town View

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(26 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Town View

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Town View

A hotel room with three beds, a desk with a lamp, a telephone, and a mirror.

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Single Room, Non Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Single Room, Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Run of The House, Smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Run of The House, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

Junior Suite, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a cityscape view.

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Run of The House, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Run of The House, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking, Castle View

A hotel room with a large bed, two armchairs, a desk, and a dresser.

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(9 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, and a view of the city at night.

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Economy Double Room, Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Castle View

A hotel room with two beds, a television, a chair, and a view of a cityscape at dusk.

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(15 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Family Suite for 4 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free wired internet

View all photos for Japanese Suite, Non Smoking, City View

A traditional Japanese room with tatami flooring, a low table with a vase of flowers, and sliding doors.

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk, two chairs, a small table, a lamp, and a window with curtains.

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Special Sale! Suite Room, Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Special Sale! Suite Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking, Town View

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

A hotel room with a sofa, chairs, a dining table, a TV, lamps, and a carpet with a cityscape view.

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Single Beds
  • Free wired internet

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Luxury Junior Suite, High Floor, Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free wired internet

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

A hotel room with a sofa, chairs, a TV, a dining area, and large windows with a city view.

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and two lamps.

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Family Suite for 5 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

A hotel room with two beds, a sofa, a dining table, and a small kitchen area.

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free wired internet

View all photos for Executive Junior Suite, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Executive Junior Suite, Non Smoking

  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Heritage Suite, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Executive Heritage Suite, Non Smoking

  • Park view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds
  • Free wired internet

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About the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

What's nearby

  • Osaka Castle Park - 1 min walk - 0.2 km
  • Osaka-jō Hall - 4 min walk - 0.4 km
  • OMM - 15 min walk - 1.3 km
  • Osaka Castle - 16 min walk - 1.4 km
  • Osaka Museum of History - 6 min drive - 2.6 km

Getting around

  • Osaka (ITM-Itami) - 35 min drive
  • Osaka (KIX-Kansai Intl.) - 61 min drive
  • Kobe (UKB) - 64 min drive
  • Kyobashi Station - 10 min walk
  • Morinomiya Station - 15 min walk
  • Tenmabashi Station - 19 min walk
  • Osaka Business Park Station - 4 min walk
  • Osakajo-koen Station - 5 min walk
  • Ōsakajōkōen Station - 6 min walk
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪さくらダイニング - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪Tully's Coffee - ‬6 min walk

About this property

Hotel New Otani Osaka

  • Hotel New Otani Osaka puts you in a great location, within a 15-minute walk of Osaka Castle and Osaka-jō Hall. You can visit the spa to be pampered with facials or manicures and pedicures, and ALL DAY DINING SATSUKI, one of 11 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Osaka Business Park Station is 4 minutes and Osakajo-koen Station is 5 minutes.

At a glance

DONE

Hotel size

    • 525 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Children aged 3 and younger eat free breakfast
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Transfers

    • Airport shuttle from 8:00 AM to 5:00 PM*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 11 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu
  • Bed rails
  • Pushchair
  • Lifeguard on-site

What to do

  • Shopping
  • Bike rentals nearby
  • Boat tours nearby

Working away

  • 17 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Bicycle parking
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Uses some LED lighting
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • DVD player
  • 43-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services
  • CD player

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • 2 bathrooms
  • Shower/bath combination
  • Rainfall shower heads
  • Electronic bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ALL DAY DINING SATSUKI – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
TEPPANYAKI KEYAKI – Overlooking the garden, this steakhouse specialises in Japanese cuisine and serves lunch and dinner. Open daily.
ISSHIN – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
FRENCH CUISINE SAKURA – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Open selected days.
Sky Lounge Four Seasons – Overlooking the garden, this cocktail bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5520 for adults and JPY 3105 for children
  • Airport shuttle service is offered for an extra charge of JPY 1800 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs JPY 900 (one-way)

Pets

  • Service animals exempt from fees

Parking

  • Covered self-parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 3850 per person. Facilities include fitness facilities, a sauna and a hot tub.
  • Pool access is available for an extra charge of JPY 6000 per night
  • Pool access available from noon to 6:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

Also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka offer free cancellation for a full refund?

Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Osaka?

Yes, there's an indoor pool. Guests have pool access from noon to 6:00 PM.

Are pets allowed at Hotel New Otani Osaka?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Osaka?

Yes. Self-parking costs JPY 2000 per night.

Is an airport shuttle service offered by Hotel New Otani Osaka?

Yes, an airport shuttle is available from 8:00 AM to 5:00 PM at scheduled times. The charge is JPY 1800 per person one-way.

What are the check-in and check-out times at Hotel New Otani Osaka?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel New Otani Osaka and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel New Otani Osaka also has 2 bars and a sauna, as well as a fitness centre.

Are there restaurants at or near Hotel New Otani Osaka?

Yes, there are 11 on-site restaurants, featuring local and international cuisine and garden views.

What's the area around Hotel New Otani Osaka like?

Hotel New Otani Osaka is located by the river in Chuo, a short 4-minute walk from Osaka Business Park Station and 13 minutes' walk from Osaka Castle. Travellers say that the area is walkable and good for families.

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Reviews

Hotel New Otani Osaka Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, luxurious, and with a wide variety of options. (137 reviews)
  • The hotel's restaurants offered a wide variety of delicious food options, including traditional Japanese cuisine and accommodating pet owners. (113 reviews)
  • The spa services were top-notch and highly recommended by guests. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Reviews

Verified

10/10 Exceptional

Great location to Osaka Castle, food and the train station.
Randall, 2-night trip
Verified

10/10 Exceptional

Staff is profesional and kindness/ good location for river cruise/slience no voice at night
CHIA CHI, 1-night trip
Verified

10/10 Exceptional

I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Oksoo, 2-night trip
Verified

10/10 Exceptional

Fantastic property at a great location, staff was exceptional.
alfred, 4-night trip
Verified

10/10 Exceptional

The room is cozy and comfortable, staffs are professional and friendly. The restaurant also very nice.
Huiwen, 3-night trip
Verified

10/10 Exceptional

Clean room, great view, great location
Hyeng, 1-night trip
Verified

10/10 Exceptional

Beautiful views of castle from room. Staff were amazing, food was excellent, hotel was awesome.
Kevin, 1-night trip
Verified

10/10 Exceptional

Great staff, great views, great room!
Dominick, 2-night trip
Verified

10/10 Exceptional

Really nice hotel. Staff was very friendly and helpful
Shaylene, 2-night trip
Verified

10/10 Exceptional

An excellent hotel. Great service and friendly staff. Great views of the castle - take a castle view room!
Nicholas, 3-night trip
Verified

10/10 Exceptional

Everything was very clean, and they were very friendly and attentive.
Carolina, 8-night trip
Verified

10/10 Exceptional

Great hotel. The room was spacious and immaculate. The staff were great it was hard to fault the hotel in any way
Andrew, 3-night trip
Verified

10/10 Exceptional

Very clean, with superb views!
Andrew, 2-night trip
Verified

8/10 Very good

Room was clean, staff was very friendly and accommodating. Rooms had amazing views of Osaka castle and the park. Transit was really close and easily accessible
Taylor, 3-night trip
Verified

10/10 Exceptional

Amazing hotel with wonderful, helpful staff. Great location. Beautiful room with a nice gym. Would highly recommend this hotel.
Melissa, 3-night trip
Verified

10/10 Exceptional

This was an excellent hotel. The room was exccellent and the property was outstanding. Most importantly the staff was wonderful. Well located between two metro stations, I WOULD STAY THERE AGAIN DEFINITELY.
ABRAHAM, 1-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff. Clean room with a great view.
Kyle, 1-night trip
Verified

10/10 Exceptional

super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Choonsyk, 2-night trip
Verified

10/10 Exceptional

Wonderful and welcoming staff, amazing views from the room.
Bruce, 2-night trip
Verified

10/10 Exceptional

Nice castle view from the room. Staff were very helpful.
Etsuko, 11-night trip
Verified

8/10 Very good

Breakfast was nice. Hotel is HUGE and quite fancy. Located very close to Osaka Castle.
Priscilla, 2-night trip
Verified

10/10 Exceptional

Great property and location
Roberto, 2-night trip
Verified

10/10 Exceptional

Amazing experience. The hote amenities and hospitality was first class.
Ray, 1-night trip
Verified

10/10 Exceptional

From the fantastic selection to breakfast, to the impeccable cleanliness and helpful staff, I can't recommend this hotel enough. Truly superb.
Daniel, 2-night trip
Verified

10/10 Exceptional

Clean room and spacious
Rama, 2-night trip